To receive payments from a third-party, such as your customers, you will first need to provide them with your Receiving Account details in the appropriate currency. Your payer can then initiate a bank transfer to your account, and the funds should reach WorldFirst within 1-3 business days.
For your account’s security, WorldFirst may require additional verification for incoming payments from third-party bank accounts. You will need to upload relevant documents, such as invoices, purchase orders, or contracts. etc to complete the verification process.
- When a new payment is received and requires additional verifications, you’ll be notified on the “Homepage” of your World Account “dashboard“
- Under “To Do” – “outstanding actions”, you’ll see a task that says “Payments received” – “awaiting verification”
- Click on “View“. Click on “Submission” and you’ll see four options to select from:
- Own account
- Third-parties
- Online marketplaces
- Tax authorities/agents
- Select “Third parties“. On the next page, choose if the payment is related to goods or service
- You’ll need to have your invoice, contract or other proof of purchase ready. Enter the amount, name of the payer, and the reference number of the document, and then upload the documents
- Once you’ve uploaded the document, WorldFirst will then undertake its review within five business day. You’ll be notified if the payment has been approved and your balance will then be reflected in your account
