Excellent customer service

For any questions you have or business support you need, our relationship managers are available to talk every weekday.

 

Help and support

Opening an online account only takes a matter of minutes.

If you have any questions or require support, you can use our live chat to speak with one of our dedicated relationship managers directly. They’ll be happy to take you through the process step-by-step.

Or drop us an email.

Email us

Please see full contact details and opening hours below.

Our international collections account

International Collections Account

New to WorldFirst

  • In Australia 1800 744 777
  • Outside Australia +61 2 8298 4990

Existing WorldFirst customers

  • In Australia 1800 326 667
  • Outside Australia +61 2 8298 4997

Lines are open 8am until 6pm Monday to Thursday and 8am until 5.30pm Friday AEST/AEDT time.

Local call rates and charges apply.

Our international Payments account

International Payments Account

New to WorldFirst

  • In Australia 1800 744 777
  • Outside Australia +61 2 8298 4990

Existing WorldFirst customers

  • In Australia 1800 701 540
  • Outside Australia +61 2 8298 4999

Lines are open 8am until 6pm Monday to Thursday and 8am until 5.30pm Friday AEST/AEDT time.

Local call rates and charges apply.