Before we get started, please make sure you have the following on hand:
- Your company’s basic information: (business name, website URL and trading address)
- A valid form of ID (e.g., your passport)
- Your mobile phone
- Access to your emails
Please note that World Account is for registered businesses (eg. Sole Proprietorship, Partnership, Private Limited Company etc.), we’ll need additional information such as:
- The names and dates of birth of all current directors
- Copies of ID documents for the Ultimate Beneficial Owners
- The company’s estimated monthly turnover
Register and create your login
- First, select the country or region where your business is registered using the dropdown list
- Next, you’ll be asked to link your mobile number to the account
- Enter your mobile phone number and click ‘Send code’
- When prompted, enter the 6-digit verification code sent to your mobile phone via SMS and click ‘Confirm’
- Select your business type according to your business entity and select your estimated monthly turnover
Company verification
- You’ll now proceed to the company verification steps. Please note that you can put your application on hold at any point and return to where you left off by clicking ‘Verify your account’ again on the homepage.
- Enter your SSM company registration number to populate your company details. If any information is incorrect or missing, please review and manually amend
- In accordance with Bank Negara Malaysia regulations, kindly indicate the organizational structure most relevant to your business.
- Provide your trading address (address listed on your company registration document)
- If your registered address is the same as your trading address, then click ‘Next’
- Otherwise, enter your trading address and proceed
- Next, depending on where your business is registered, you may be asked to select your purpose of using the World Account
- Please make your selection based on your actual business needs
- Using the dropdown, select the industry that best describes your business
- The brand name is optional, but we encourage you to provide it as this can help speed up your application process
- If you have a website or a storefront, please provide it as well
There are certain industries that we’re currently unable to support or that require further verification. If you are unable to proceed with the application, it is possible that your industry falls outside our current scope of services.
We encourage you to contact our customer service team for more information and advice on whether we might be able to support you in the future. We are continuously evaluating and expanding our service offerings, and your feedback is valuable to us.
Director & UBO verification
- If you’re a director of your company, select ‘Next’.
- Next, select in which country your ID was issued
- If you’re not a director of your company, please submit an authorizing letter signed by your company director.
- You may download and refer to our template for authorizing letter.
- We are required under the relevant laws and legislations to conduct verification on all the directors of our clients
- In that regard, kindly ensure that all directors of your company have been declared to facilitate the completion of onboarding process
UBO information
Under ‘company ownership’, if your company has shareholder(s) that own more than 25% of the company, please select ‘yes’ and you’ll be prompted to provide the information of all such shareholders. If your company doesn’t have shareholder(s) that own 25% or more then select ‘No’. You’ll need to add the details for your company’s Key Controller(s).
The Key Controller is an individual appointed to exercise direct control over the entity, by participating in the governance or senior / executive activities of the business.
Key Controllers include:
- Chief Executive Officer (CEO) / Managing Director
- Chief Financial Officer (CFO) / Head of Finance
- Chief Operating Officer (COO) / Head of Operations
- Managing Partner
- Chairman / Deputy Chairman of the Board
- Chairman of the Audit / Remuneration / Risk Committee
- Authorised Signatory with sole signing authority
- Nominee
- Powers of Attorney
Verification results
- In accordance with Bank Negara Malaysia regulatory standards, company directors are required to complete identity verification. You may fulfill this requirement by submitting:
A. A self-recorded video or,
B. Schedule a virtual interview with a WorldFirst representative.
- A detailed, step-by-step instruction guide will be sent to your email for your reference.
