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Our policy

At Alipay Merchant Services Pte Ltd (“Alipay MS”), we pride ourselves on maintaining the highest levels of security, transparency and integrity in our work, and recognize the importance of protecting and respecting your Personal Data. For the purposes of this Privacy Policy, the term “Personal Data” means any data that can directly identify you as an individual for example your name or address, or any data that can be linked with such other data to identify you for example your contact information combined with customer IDs. 

To provide you with our services we need to know things about you. We will only collect information we need to provide you with the services you have requested and will handle your information with the utmost care. 

Any information we receive about you will be subject to strict controls to minimize the risk of misuse – including unauthorized access to, or disclosure of, your Personal Data. This Privacy Policy applies to information that Alipay MS may collect and use about visitors to our website (even if you do not become a customer), companies and individuals who register for our services, and continue using our services, and any other person who contacts us over the telephone or in writing. 

Please read this Privacy Policy carefully, together with our Terms and Conditions and any other documents referred to within. By visiting our website , by using our services, and/or by your provision of information to us, you agree to our collection, use and disclosure of your Personal Data as described herein. 

Please note that our website may contain links to other third-party websites, which may have privacy policies/statements that differ from our own. We are not responsible for the activities and practices that take place on these websites. Accordingly, we recommend that you review the privacy policies/statements posted on any website that you may access through our website. 

If you would like to know more about any of the terms of this Privacy Policy, please contact us (information provided below) so that we can help you with any questions or concerns.


Changes to our privacy policy

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments. Any changes to this Privacy Policy will be communicated by us posting an amended Privacy Policy on our website. Please visit this website periodically to access current information in relation to our Privacy Policy.

Once posted on our website the new Privacy Policy will become immediately effective.


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