Sign up & Verify

1. Setting up Alipay

• Download and install Alipay
• After downloading, select the correct international dialing code, then enter your mobile phone number
• Input the verification code sent to your phone to complete Alipay registration

Note: The registered Alipay account will be used to log in to 1688. When making payments on 1688, you will need to enter your Alipay password.

• For newly registered users, go to the 【Account】 tab at the bottom right, tap the settings icon in the top right corner, select 【Account and Security】, then click 【Identity Information】 to complete verification

• Complete identity verification by filling in your details:
  • Country/Region
  • ID Type
  • Name
  • ID Number
  • Tap [Submit] to complete verification

2. Log in to 1688 using your Alipay account

• Download the 1688 Mobile App
  • Visit the 1688 official website using your mobile device
  • Tap [Open in 1688 App]
  • Select [Download 1688] to install

• Log in to your 1688 account and check your 1688 User ID (for binding with WorldFirst to use WorldPay)
• After downloading the 1688 app:
  • Agree to the Terms of Service
  • Log in quickly using your Alipay account
  • Tap the profile icon in the top-left corner to confirm your User ID

3. Register and Activate Your WorldFirst Account

• To use WorldPay, you need to first register a WorldFirst account. Visit the WorldFirst website and click [Sign Up] in the top right corner

• Select your registration region, then verify your email and mobile number to complete account setup

• After creating your account, you’ll need to provide additional documentation to complete identity verification
• Select your account type (using Sole trader as an example here)

• After tapping [Create account], fill in your company registration number or trade license number

• Fill in all the basic information about your company or business

• Choose your business address

• Select your purpose of using a WorldFirst account

• Verify your identity by scanning the QR code shown on your website page and take a photo of your ID and yourself

After submitting photos of your ID as prompted, please wait for verification. You will receive an email notification about your account application status within 2 business days.

(Important: If identity verification fails, please upload a selfie photo holding your ID. Ensure the photo clearly shows:*

• Your full face
• The complete ID document
• Both yourself and the ID in the same frame
• Clear, legible details

Accepted IDs: Passport or National ID card

4. Link your 1688 ID to WorldFirst

• After passing identity verification, log in to your WorldFirst account, click [Payments], then select [WorldPay (跨境宝)]

• Click [Authorise more 1688.com accounts], then add your 1688 ID

Note: Your 1688 ID is different from the mobile number used to register for Alipay. To confirm your 1688 ID, open the 1688 app and check under your profile icon.

Common reasons for binding failure:

1. Alipay account not verified – Complete identity verification first
2. Incorrect 1688 ID entered – Double-check in the 1688 app (Profile > User ID)
3. 1688 ID already linked – Each 1688 ID can only be bound to one WorldFirst account for WorldPay