Keeping your money safe

Keeping your money safe

The safety and security of your money is as important to us as it is to you. It’s good practice to check out any financial institution you’re thinking of working with, that’s why we provide all the information you need upfront for transparency and clarity.

World First Group is part of the same corporate group as Ant Group. World First Asia Pte Ltd (WFAPL) is part of World First Group and is regulated in Singapore by the Monetary Authority of Singapore as a Capital Markets Services Licensee and a Major Payment Institution. Alipay Merchant Services Pte. Ltd. (Alipay MS) is part of Ant Group and is regulated in Singapore by the Monetary Authority of Singapore as a Major Payment Institution.

WFAPL and Alipay MS are both subject to safeguarding and base capital requirements under applicable local laws. WFAPL and Alipay MS are also required to each maintain a minimum base capital1 of S$250,000.

WorldFirst holds sufficient capital to protect our business and safeguard our customers. We also have a 3A2 credit rating from Dun and Bradstreet. You can find out more about where the companies under the WorldFirst Group are registered and regulated here.

Here's how WorldFirst keep your money safe

  • Real-time fraud monitoring, blocking and alerts
  • Secure 256-BIT encryption across our platforms
  • Two-factor authentication (2FA) adds an extra layer of security to all electronic payments
  • Open access from your World Account allows you to link your accounts with authorised third-parties, enabling them to share their information with regulated providers with extra ease and security
  • Strong T1 and T2 banking relationships
  • WorldFirst has dedicated relationship managers and a localised communication and investigation team to support customers’ monitoring and tracking of transactions

Base capital is defined in division 2 of Payment Services Regulations 2019