A Receiving Account is a set of bank account details in your name that allows you to collect bank transfers in one or multiple currencies. By providing your payers with the account details, your payers will be able to make bank transfers to you and the funds will be reflected in your World Account balance.
Your World Account holds the pooled balance of all your Receiving Account collections by currencies. For example, you can have multiple USD Receiving Accounts, but funds transferred to all of them will be reflected in your USD World Account balance.
As of November 2025, with the World Account, you’ll be able to open both single-currency and multi-currency Receiving Accounts in the currencies listed below.
Single-currency Receiving Accounts are available in the following currencies: SGD, USD, CNH, EUR, GBP, HKD, JPY, AUD, CAD, NZD, AED, PLN, CHF, SEK, MXN, CZK, TRY, ILS, ZAR, SAR, THB (non-Thailand users only) and MYR (the currencies supported is subject to where you’re registered).
Multi-currency Receiving Accounts are offered via OCBC and Citibank. The table below details the currencies supported for each bank’s Receiving Account.
| Bank | Supported Currencies |
| OCBC | 14 currencies: SGD, USD, CNH, EUR, GBP, HKD, AUD, JPY, NZD, CAD, CHF, DKK, NOK, SEK |
| Citibank | 10 currencies: SGD, USD, CNH, EUR, GBP, HKD, JPY, AUD, NZD, CAD |
You can open up to 20 Receiving Accounts in any currency denomination we offer. If you need additional Receiving Accounts, please contact your Relationship Manager.
*Due to local regulations, some of the Receiving Accounts will be held under the name of WorldFirst or AliPay.
Those special cases are:
- CITI JPY account holder name is WorldFirst Japan K.K.
- DBS USD account holder name is WorldFirst (Singapore) Merchant Services Pte. Ltd.
- HSBC THB/MYR/IDR account holder names differ based on the clearing network
With the Receiving Accounts, you may receive payments from several sources:
- 120+ Approved Marketplaces, such as Amazon, etc
- Approved Payment Service Providers, such as Stripe, etc
- Your company’s or your own bank account
- Other business bank account
- Tax refunds
If you’re a sole proprietor, you can receive payments from marketplaces, tax authorities, and your own personal bank account.
If you’re a limited company, you may receive payments from eCommerce marketplaces and payment service providers, tax authorities, your own personal bank account, and other approved third-party sources.
To protect your account against fraud, we may request additional information from you before we can release a payment to your account. You’ll need to provide supporting documents such as invoices or contracts.
Open a Single-Currency Receiving Account
- In your World Account dashboard, go to the “Collection” tab. Then click on “Manage Accounts” > “Add a new Receiving Account”
- Select the currency of the receiving account
- Ensure that the account type is “Single-currency” and select your preferred account location
- If multiple banks are available for your chosen account location, select your preferred bank
- Once the account is set up, you can click on “Details” to get the account details
Open a Multi-Currency Receiving Account
- In your World Account dashboard, go to the “Collection” tab. Then click on “Manage Accounts” > “Add a New Receiving Account”
- To open a Multi-currency account with OCBC or Citibank, select any currency supported by your preferred bank listed in the table above
- Select “Multi-currency” as the account type
- Select your preferred account location
- For OCBC, please select Singapore as your account location
- If your preferred bank is Citibank, you may select your preferred account location from the available selection
- Where applicable, select your preferred bank. Please note that specific currencies (CHF, DKK, NOK, SEK) are supported by OCBC only
- Once the account is set up, you can click on “Details” to get the account details
