Since the Coronavirus outbreak, WorldFirst has closely monitored the global situation. Our priority is to ensure continuity of service for our customers while taking appropriate measures to protect our employees.

Given the increase in UK cases, we have now encouraged employees to work remotely. They are able to operate normally using well-tested systems, and our teams are committed to ensure customer service is not impacted, but if there’s any delay in your calls or emails being answered please bear with us.

WorldFirst according to SCA-RTS Article 32 (4) are required to publish our performance of the dedicated interface online. The report, downloadable by clicking on the button below as a PDF or via the metrics website, will include key performance indicators on the availability and performance of the dedicated interface.

Q3 2019

Q3 metrics as a PDF file below:

Download

Q4 2019 - to date

Stats for Q4 2019 onwards can be found at the following link:

WorldFirst Api Metrics