Take a step forward with our transparent pricing

In 2019, WorldFirst rolled out a new pricing structure offering simplicity and transparency, with just three pricing bands for all our customers, regardless of if they are a private, or business customer.

With our standardised pricing, you will receive a fixed fee based on your annual trading volume, using 3 clear FX margin bands applied across 27 currencies.

All our fees are incorporated into the FX margin on a per transaction basis.

Pricing bands

Fee charged

0.5%

0.25%

0.15%

Annual transfer amount (£)

£0-< £500k

£500k-< £5M

£5M+

No opening fees, annual fees, or deposit requirements

  • It's free to set-up your WorldFirst Account
  • It’s free to open multiple international currency accounts
  • There’s also no monthly or annual subscription fee. The only cost you’ll be charged is a fixed transparent fee to convert between currencies, incorporated into the FX margin

Our fee structure could result in significant savings for your business. Contact us to discuss how much you could be saving on spot and forward contracts, firm orders and bulk payments based on your recent transactions.

See how our pricing compares

FX specialistHigh street banks^
WorldFirst HSBC Lloyds Santander Barclays Natwest
£2,000 - £500k 0.50% 2.25% 2.25% 0.76% 0.89% 1.79%
£500k - £5m 0.25% 0.71% 0.61%
£5M+ Comparison data not available

Data collected November 26/11/2020

Choose WorldFirst for your international transfers

Whether via our simple to use online platform or over the phone, it's faster, cheaper, and more reliable, to execute your foreign currency exchange needs with WorldFirst than ever before.

International Payments Corporate Account

Integrates traditional FX payments and spot contracts, with a full suite of risk management solutions for SMEs.

World Account for online sellers

Combines the convenience of opening multi-currency accounts at the click of a button*, with flexible local, cross-border and FX payment options, as well as seamless Xero integration.

personal account wallet

Personal Account

Fast, simple and free same day account opening, coupled with dedicated, award-winning service.

*Most requests will be activated instantly; but in some cases, this can take up to 1 business day. EUR and JPY will be activated within 1 business day.

Frequently asked questions

If you can't find your answer here, call us or drop us an email.

We’ve always offered high-quality products and services to our clients to meet the needs of an increasingly global marketplace. Our rates have always been competitive, but our recent acquisition by Ant Group has enabled us to invest, scale and reduce costs to further benefit our clients. We firmly believe that our fully transparent rates, combined with our award-winning service, will transform our growth and most importantly, significantly enhance our customer's experience.

International and cross currency payments

As outlined above, WorldFirst offer three FX pricing bands for all our customers, regardless of if they are a private, or business customer.

With our standardised pricing, you will receive a fixed fee based on your annual trading volume, using 3 clear FX margin bands applied across 28 currencies. All our fees are incorporated into the FX margin on a per transaction basis.

Same currency transfers

  • World Account: For World Account withdrawals and same-currency transfers (including between your currency accounts) you will receive the same fixed margin you are allocated for your international payments, charged as a percentage of the total amount being transferred.
  • WorldFirst Online (Business Account): here is no FX fee - however small transfer fee may be charged for same-currency transfers to help us cover the cost of sending to your beneficiary’s bank. This negotiated fee reflects how much business we do together and can range from £0 to £15 per transaction. Contact us to find out more.

Within our industry, it is common to see claims offering “fair” and “transparent” pricing, yet the reality is something very different. When rates are negotiated by high street banks case by case and deal by deal, it’s incredibly difficult for customers to determine exactly what they will pay, as the FX margin paid today may not be the same one they get tomorrow. That’s why our pricing model aims to provide both new and existing customers with fair, simple and transparent pricing, ensuring they always receive the same single margin, known ahead of time, based on a tiered structure.

With our standardised pricing, you will receive a fixed fee based on your annual trading volume, using 3 clear FX margin bands applied across 28 currencies. All our fees are incorporated into the FX margin.

For example, if your annual transfer amount is less than £500K (i.e. up to £499,999.99) you know you will be charged the low fixed rate of 0.5% on those transitions on a per transition basis. There are no additional sneaky hidden fees, and you won’t get an extra nasty bill at the end of the month. See our step by step guide on how to book an international money transfer for more information.

Whether you are an existing WorldFirst customer or a new one who just joined the family, your margin will be allocated based on your annual trading volume. You don’t need to do anything, simply continue trading with us and keep saving money!

Your fee (or margin) is fixed for the period of time you are transacting with us at the corresponding volume and will only be applied to future transactions. Any new fixed fee cannot be applied to past transactions.

Your fixed fee will be reviewed at the end of every quarter (which will be completed by the end of April, July, October and January) and will be changed in line with the last 12 months transaction volume at the time of review. You will receive an email to the primary contact address we have for you on record notifying you of any changes.

If you do not yet have a 12-month transaction history with us, your fixed fee will only be updated each quarter if your transaction volume to date qualifies you for an improved fee or margin. This process will continue until you have a full 12 months transaction history.

As usual, our team of experts are here to help, so don’t hesitate to contact us if you are not clear, require further help or have any questions at all about your pricing band.

Our pricing will be applied across the following 28 currencies. For more information on currency combinations, contact your account management team and they’ll be delighted to help.

AUD

JPY

EUR

NOK

GBP

NZD

USD

PLN

AED

QAR

BGN

RON

CAD

SAR

CHF

SEK

CZK

SGD

DKK

THB

HKD

TRY

HUF

MXN

ILS

ZAR

CNH

INR

Applies to 80 currency pairs. Contact us for more information.

Your transaction turnover will be assessed at regular intervals to ensure it is on track.

If your total transaction volume is on track (i.e., within the transfer volume band associated to your fee) you can continue to enjoy our highly competitive rates. If, however, your transfer volume is more or less, it will change to the next band depending on whether it is above the maximum volume or below the minimum volume thresholds.

For example, if your current fee is 0.25% but you transfer more than £5M, we will reduce your fee to 0.15%. See table for more detail.

This is a rolling 12-month review which will take place each quarter.

If you transfer more than the maximum ‘annual transfer amount’ within a 12-month period your fee will be reduced. For example:

  • If your fee is currently 0.5% and you transfer more than £500K, your fee will be changed to 0.25% after the next assessment
  • If your fee is currently 0.25% and you transfer more than £5M, your fee will be changed to 0.15% after the next assessment

If you transfer less than the minimum ‘annual transfer amount’ within a 12-month period your fee will be increased. For example:

  • If your fee is currently 0.15% and you transfer less than £5M within 12 months, your fee will be changed 0.25% after the next assessment
  • If your fee is currently 0.25% and you transfer less than £500K within 12 months, your fee will be changed 0.5% after the next assessment
Full FAQs

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Many banks and payment providers frequently claim to offer “fair” and “transparent” pricing, yet the reality is something very different. Our pricing model aims to provide both new and existing customers with fair, simple and transparent pricing, using 3 clear FX margin bands (0.5%, 0.25% and 0.15%) . No annual fees, and no hidden fees.

With transparent pricing our customers and potential customers can clearly compare WorldFirst to our competitors.

How do we collect this data?

WorldFirst price comparisons is taken from High Street Bank’s websites, at specific dates and time using a third-party supplier FXC Intelligence.

WorldFirst make money by applying a fixed FX margin, from the wholesale interbank rate (0.5%, 0.25% and 0.15%). Unlike a number of providers your always know what your costs will be with our tiered transparent pricing.

The comparison table shows how much a customer could save sending payments internationally compared to High Street Banks.

1. The margin

The margin is the percentage difference between the exchange rate we buy our currency at and the rate at which we sell it to our customers. We at WorldFirst take a smaller margin than most banks, and pass this benefit on to our clients, making all our transfers simpler and more transparent.

2. The cost of international payments

For each pricing band we look at the FX margin applied. This is what we use to compare against our fixed bands of (0.5%, 0.25% and 0.15%).

We only compare costs for online transfers from bank to bank. Telephone banking, paying from a branch or paying for a transfer via credit card are usually more expensive.

When researching and making comparisons it is important to know if any additional transaction charges will be applied such as payment fees or account management fees. WorldFirst may apply a payment fee depending on the currency and destination. If any fees are applicable these will be made clear to you in advance.

3. The exchange rate

The ‘exchange rate’ represents the estimated exchange rate for each provider. In this case High Street Banks. It isn’t the exact exchange rate we saw on the day we used that provider’s service. It wouldn’t be fair to providers to show these collected rates - simply because we don’t collect all of our data at exactly the same time. Instead, we estimate what each provider’s exchange rate would be right now. Here’s how we work out that estimate.

With each pricing we look at the FX margin and the fee applied. This gives us the total FX margin. This is what we use to compare against out fixed bands of (0.5%, 0.25% and 0.15%). When researching or comparing it’s important to take both into account as there may be a lower FX margin but higher transfer fee or vice versa.

We also check the mid-market rate. This the average exchange rate across the market. We are then able to compare the fee and FX margin to work out the fully loaded cost to compare against, or the total FX margin.

4. How we work out a comparison for exact amounts that we haven’t collected

When we collect data from providers, we do it using different “amounts” such as £1,000, £10,000 and £500,000 where possible for example. WorldFirst fixed margins are across 28 core currencies, which we regularly compare. However, for the example we have focused on the top currency pairs in the from the UK GBP -> USD/EUR/AUD/HKD. What that means, is that for some providers, the amounts we entered might not be the same as the one you’ve just seen in on their website.

This is important, because providers tend to offer better exchange rates and smaller transfer fees when a customer is moving larger sums of money. Where we haven’t collected data on the exact amount shown in the comparison table - we make sure we’re fair to other providers, by looking at the nearest amounts that we’ve got data for (e.g. just greater or smaller than the amount in the table). And when you see the table, we’re showing the cheapest transfer fee and best exchange rate we’ve found from these nearest amounts.

5. What all this means for you

High Street Banks may have variable margins across different currencies, whilst WorldFirst now has fixed margins, agreed ahead of time, making it easier to compare.

This means that the ‘transfer fee’ and ‘rate’ you see in the comparison table might be slightly different to the ones each provider currently has on their website. In fact, the comparison table might show a better transfer fee and a better exchange rate for all the providers.

6. Regulation

We comply fully with all relevant regulations and ensure your funds are appropriately segregated from business funds in line with regulatory requirements.

World First UK Ltd are authorised by the Financial Conduct Authority (FCA).