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WorldFirst Home > blog > Doing Business with China > How to sell on WeChat marketplace: A guide for global brands
WeChat is the most popular social media site in China. Owned by Tencent, the biggest video company in the world, the WeChat social media platform boasts over 1.2 billion monthly users.
The overwhelming majority of Chinese people have at least one active account, with plenty of users using multiple accounts for selling products and services on WeChat. The app is an intrinsic part of daily life in China – offering messaging, news, group chats, calls and even payment processing services to its users.
For e-commerce business owners looking to break into the Chinese market, becoming a WeChat seller should be your first main goal in establishing your brand in the region.
This article will offer tips for e-commerce brands looking to start selling products on WeChat. We’ll be covering:
Looking for an international bank account that will allow you to send and receive Chinese yuan? Open a WorldFirst account for free now.
In mainland China, WeChat is a crucial part of everyday life. While platforms like Facebook dominate in countries like the US or UK, WeChat goes far beyond social networking. It’s where people message friends, pay for their morning coffee, book doctors’ appointments and shop, all without ever leaving the app.
If your business is serious about reaching Chinese consumers, WeChat isn’t optional. It’s essential. Setting up a WeChat profile is one of the most important steps a brand can take to build visibility and trust in the Chinese market.
There are a few aspects that make WeChat an attractive platform to sell on:
There are a few different types of WeChat accounts. To complete the registration process, you’ll need to:
Once your application for a WeChat Service Account is accepted, read up on the terms and conditions. Depending on the type of WeChat account, you’re limited in the number of push notifications you can send over a set period. For example, WeChat Service Account holders can send out four push notifications per month. But, with a brand page, you can also send unlimited messages to followers who contact you directly.
By contrast, WeChat Subscription Accounts allow profile owners to post more frequently (once a day). Subscription accounts are not ideal for brands looking to make sales, as posts are less visible on WeChat users’ main feeds.
Unlike Amazon and Facebook marketplaces, Tencent’s app doesn’t have an on-site store building tool for WeChat sellers. Therefore, you’ll need to enlist the help of a third party to help you create your WeChat storefront. Many English-speaking third-party companies offer WeChat store building services. For instance, you can check out: Youzan, Weimob, and Wedian.
Once your store is complete, use a SaaS (Software-as-a-Service) e-commerce platform like Shopify to set up your online store. Next, identify a third-party app like WalktheChat to connect your WeChat store with your Shopify site. Linking the two sites allows WeChat sellers to manage transactions and inventory from one dashboard.
You might want to also consider enlisting the help of a marketing agency that specialises in selling products on WeChat. Chinese marketing agencies can help you identify opportunities to customise or gamify your WeChat shop. As a bonus, marketing agencies can offer ideas for marketing campaigns to boost engagement with your Chinese audience.
Like Facebook and Instagram, there are multiple ad formats available to marketers. WeChat offers advertisers three main types of ads:
In addition to running ads on WeChat, new e-commerce brands should also do all they can to increase their organic reach on the platform. Attracting as many brand followers as possible is a great way of improving engagement. QR codes are a very popular way of getting your sales messages across to Chinese consumers.
Include marketing QR codes on all of your product packaging and connect the codes to an incentive, such as discounts on purchases for becoming a brand follower on the platform.
Selling on WeChat opens up huge opportunities. But as an international business, figuring out how to actually receive your revenue is just as important. Since WeChat Pay is a domestic Chinese payment system, you’ll need a setup that allows you to get paid efficiently and compliantly.
Here are three common ways to process your WeChat sales revenue:
This is the most common route for businesses without a presence in China. A local entity – often an authorised WeChat partner – collects customer payments in Chinese Yuan (RMB). They then remit the funds to your overseas account via international wire transfer or cross-border payment.
This setup is widely accepted and generally compliant, especially if you already have a branch or local partner. However, it comes with service fees typically ranging from two to three percent, in addition to WeChat Pay’s transaction fees. It also means less direct control over your funds, which may be a concern if you’re working with tight margins.
For businesses seeking more direct control, it’s possible to apply for a WeChat Pay merchant account through Tencent. In this model, payments are settled directly from Tencent to your business account.
The main advantage is transparency and direct access to your funds. However, the process can take between two to four months to complete, and refund functionalities are more limited. Standard transaction fees still apply, typically between one and two percent.
For a faster, more flexible approach, many businesses choose to work with a cross-border payments provider such as WorldFirst. With operations in China and across the globe, WorldFirst allows you to open a CNH account (used for offshore RMB transactions) and receive WeChat Pay revenue without setting up a Chinese entity.
Through WorldFirst, you can:
This approach streamlines the process and reduces overhead, helping you move faster without sacrificing compliance or control. We explore the benefits of using WorldFirst in more detail in the next section.
If you’re selling on WeChat or doing business with China, getting paid efficiently and in the right currency can be a challenge, as few international banks allow customers to send transfers to and from China.
WorldFirst is a multi-currency account that allows your business to grow beyond borders. Within one single, easy-to-manage platform, you can send international payments in 100+ currencies including Chinese yuan, or receive and hold in 20+.
Since 2004, over one million businesses have used WorldFirst and its partner brands to send over $300 billion around the world. Here are a few reasons why it’s worth opening a World Account:
If you’ve ever tried to pay a Chinese supplier, you know how often the process breaks down. Many traditional banks don’t support direct transfers in Chinese Yuan (CNY), making payments slow, expensive and unreliable.
With WorldFirst, you can open a CNH account: a special type of account for offshore Chinese yuan. When you send a payment to a supplier in mainland China, your CNH is automatically converted into CNY, ensuring it lands in your supplier’s account. WorldFirst is part of Ant Group, which means we have strong relationships with all major banks. This means you can:
Instead of waiting several days, or facing rejected payments, you can move money to China smoothly and securely, giving your suppliers confidence and strengthening your business relationships.
With WorldFirst, you can hold balances in more than 20 currencies and send payments in over 100, all from a single platform. This means:
Whether you’re collecting payments from customers in Europe or paying vendors in Southeast Asia, WorldFirst gives you the flexibility and control to operate like a local, everywhere you trade.
WorldFirst is more than a financial tool; it’s a full e-commerce payment ecosystem. That means it plugs directly into the platforms and marketplaces your business relies on every day.
If China is part of your growth strategy, WeChat should be at the heart of your sales channels. With over a billion active users and powerful tools like Mini Programs and WeChat Pay, it offers a uniquely integrated way to connect with Chinese consumers and sell more products.
But while selling on WeChat opens the door to China’s vast digital economy, handling payments can be complex for international brands. That’s where WorldFirst steps in.
By bringing all your revenue and payments together in one place, WorldFirst simplifies the financial side of cross-border trade so you can focus on growing your business, not managing admin.
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