Excellent customer service
For any questions you have or business support you need, we’re available every weekday.
Help and support
Opening an online account only takes a matter of minutes.
If you have any questions or require support, you can use our live chat to speak with one of our dedicated account managers directly. We’ll be happy to take you through the process step-by-step.
Or drop us an email.
For press or media enquiries please contact media@worldfirst.com.
Please see full contact details and opening hours below.
Contact us
New to WorldFirst
- In New Zealand 0800 666 114
- Outside New Zealand +61 2 8298 4990
Existing WorldFirst customers with questions about collecting payments
- In New Zealand 0800 666 114
- Outside New Zealand +61 2 8298 4997
Existing WorldFirst customers with questions about sending payments
- In New Zealand 0800 666 114
- Outside New Zealand +61 2 8298 4999
Lines are open 8am until 6pm Monday to Thursday and 8am until 5.30pm Friday AEST/AEDT time.
Please note we’ll be closed 25th, 26th December and 1st January. Happy New Year!
Local call rates and charges apply.
