Help and support
Opening an online account only takes a matter of minutes.
If you have any questions or require support, you can use our live chat to speak with one of our dedicated relationship managers directly. They’ll be happy to take you through the process step-by-step.
Or drop us an email.
Email us
Please see full contact details and opening hours below.
Contact us
New to WorldFirst
- In Australia 1800 744 777
- In New Zealand 07 839 6114
- Outside Australia +61 2 8298 4990
Existing WorldFirst customers with questions about collecting payments
- In Australia 1800 326 667
- In New Zealand 07 839 6114
- Outside Australia +61 2 8298 4997
Existing WorldFirst customers with questions about sending payments
- In Australia 1800 701 540
- In New Zealand 07 839 6114
- Outside Australia +61 2 8298 4999
Lines are open 8am until 6pm Monday to Thursday and 8am until 5.30pm Friday AEST/AEDT time.
Local call rates and charges apply.