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1688.com is one of China’s largest B2B wholesale marketplaces, designed primarily for domestic buyers. As a result, the entire website is in Chinese, making it a powerful yet often intimidating platform for international buyers.
To add to the challenge, most suppliers on 1688 have limited English proficiency, which can make communication and negotiations more difficult.
But don’t worry, buying from 1688 without knowing Chinese is possible. In this blog, we’ll explore the top tools to navigate and shop on 1688 as a non-Chinese speaker.
1688.com is a subsidiary of Alibaba Group, founded in 1999 with the mission of connecting Chinese manufacturers, factories, and wholesalers directly with domestic buyers. Originally designed to help small and medium-sized enterprises (SMEs) in China to source products at wholesale prices from millions of manufacturers, the platform has since expanded to serve overseas buyers in markets like Japan, South Korea, Taiwan, Hong Kong, Macau, and Vietnam.
While 1688.com currently operates exclusively in Simplified Chinese, international buyers can still navigate the platform effectively using these tools:




Note: The browser’s translation feature can only translate text-based information displayed on 1688 web pages, and cannot translate text embedded in images

2.1 Use the browser’s translation feature (using Chrome as an example)
Note: The browser’s translation feature can only translate text-based information displayed on 1688’s webpage and cannot translate text embedded in images.


2.2. Using AIBUY to Translate Conversations in WangWang (If Needed)
WangWang chat software allows you to communicate directly with 1688 suppliers. With the AIBUY plugin, you can use this feature to chat with 1688 suppliers on WangWang while having your conversations translated in real time.


While tools like AIBUY and browser translation features make it easier to browse and communicate on 1688 without knowing Chinese, placing the order is only half the challenge. For international buyers, making payments on 1688 can be just as complex—especially without a Chinese bank account.
That’s where World Pay comes in. As the only authorised cross-border payment method on 1688, it allows you to pay suppliers securely in your local currency, with full compliance and competitive exchange rates. It’s the simplest, safest way to complete your 1688 transactions—no Chinese bank account required.
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