Since the Coronavirus outbreak, WorldFirst has closely monitored the global situation. Our priority is to ensure continuity of service for our customers while taking appropriate measures to protect our employees.

Given the increase in UK cases, we have now encouraged employees to work remotely. They are able to operate normally using well-tested systems, and our teams are committed to ensure customer service is not impacted, but if there’s any delay in your calls or emails being answered please bear with us.

The evolution of World Account: discover the big impact of small changes

As we accelerate our mission to make it easy to do business anywhere, we at WorldFirst are proud to introduce a whole host of exciting new enhancements to our World Account platform.

Committed to championing small to medium sized businesses (SMEs), our new and improved World Account offers a more intuitive service that will significantly improve its usability. Our product features have been designed to help SMEs and online sellers, receive international funds, and make same-currency and cross-currency payments faster and easier, giving you more control than ever before.

What’s new with World Account?

At WorldFirst, it’s not just about the big changes. We continually make small but transformative changes to our products all the time to ensure we are always addressing our customer’s needs. We believe that changes big and small add up. Find out more on how we are leveraging innovation and technology to meet your needs and discover our latest product improvements.

Faster same-currency and cross-currency payments to speed up your supply chain​

✔ Seamless currency account management

✔ Simple, single-view dashboard with real-time balances

✔ On demand statements and proof of account ownership

✔ Add payees (beneficiaries) easily with our smart new functionality

✔ Easy-to-use live chat services with responses from our experts

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World Account dashboard

How will the new and improved World Account benefit you?

More value with faster same-currency and cross-currency payments

- Speed up your supply chain

- Make same-day payments to more currencies than ever before with our later cut-off times

- Send USD and HK payments to any currency account based in Hong Kong to release your shipments sooner

Save time with easy account management

- Customers can open local currency accounts for FREE at the click of a button and use instantly*

- Set-up payees (beneficiaries) with ease using our new smart forms

- Generate on demand statements and proof of account ownership to set-up your marketplace accounts with speed and efficiency

- Connect your World Account to Xero to sync all your transactions in real-time and streamline your accounting process

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Stay in control with our intuitive central dashboard

- Simple, single-view dashboard with real-time view of balances

- Use our live rates display (inclusive of our fee) to take advantage of market movements

- View and manage the status of your new accounts

- Pricing even more transparent with your fixed FX transfer fee clearly on display

You asked, we listened

- We’ve included another avenue of support with our easy to use live chat service 8.30-17.30 Monday to Friday (GMT)

- Improved time out prompts for a better user experience

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* Most requests will be activated instantly; but in some cases, this can take up to 1 business day. EUR and JPY will be activated within 1 business day.

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What else does World Account offer?

In addition to its new capabilities, World Account still delivers its core functions and services. Free to open and maintain, it is the simple way to collect, convert, and make payments locally, anywhere in the world. A full-service solution for businesses selling via online marketplaces, or to overseas customers, it enables the following:

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Receive funds into your multi-currency account without the need for local banking relationships

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Hold funds to pay suppliers, repatriate funds, and make transfers in 130 currencies

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Seamless Xero integration

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Transparent pricing from 0.15% to 0.50%

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24/5 customer service, and dedicated account managers to support you with any queries you may have

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Manage risk and secure long-term profit margins with flexible hedging solutions

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Always improving

In order to provide you with an unparalleled level of service and convenience at your fingertips, we listened extensively to your feedback. By delving into what you wanted from us, as well as what you expected from the market, we came to deliver some of our most impactful work to date, as we continue to build the world’s best platform for international trade.

As we look to the future, we’re continuously enhancing our product offering with our business users’ needs at the forefront of our plans. The World Account will be the heart of WorldFirst as we continue to innovate through technology to bring inclusive financial services, especially to small businesses. Always striving to make it easy to do business anywhere, we’re proud of our past, and excited about our future.