Your money is protected.
Here's how.
We've built protection into every layer of the World Account.
Open a free account
24/7 monitoring
Our systems monitor every transaction in real time – acting before problems escalate.
Enterprise-grade security
Your account includes multi-factor authentication, end-to-end encryption and card-level spending controls.
Safeguarded funds
Your funds are kept completely separate from our own.
Your funds, held separately
We keep customer funds separate from our own operating capital, in line with local regulatory requirements. Funds are held with global banking partners and never used for lending or investing.
Authorised by the FCA
We hold 70+ licences and service 210+ countries and territories. We're regulated by financial authorities in key markets. You can find our regulatory information here.
Layers of protection for every transaction
Spending controls with the World Card
Issue up to 25 cards, each with their own spending limit
Every card includes 3D Secure authentication and 2FA
Freeze or cancel cards instantly
Get real-time alerts on every transaction
Manage it all from one dashboard
Get your World Card
Trusted by businesses to move money internationally since 2004
We partner with the world's leading banks
FAQs
No. WorldFirst is a regulated financial services provider and electronic money institution, not a bank. This means we focus on helping businesses collect, hold, convert and move money internationally while safeguarding customer funds in accordance with regulatory requirements.
Yes. WorldFirst is powered by Ant International, one of the world’s largest fintech groups which also powers Alipay.
WorldFirst operates under regulatory oversight in the markets where it provides services. This includes regulation by the FCA in the UK, MAS in Singapore and ASIC in Australia, alongside numerous other licences and registrations globally. You can find our regulatory information here.
Yes – you can find our regulatory information here. We partner with leading financial institutions and maintain regulatory oversight across multiple jurisdictions, holding more than 70 licences across the markets we operate in globally.
Your funds are held separately from WorldFirst’s own money, in dedicated safeguarding accounts, and are never used to fund our business operations. This separation is a regulatory requirement, designed specifically to protect your money.
Yes. All data is encrypted in transit, and our systems are built and certified against recognised security standards. We only use your information as set out in our privacy policy, and don’t sell it on.
Yes. Businesses can set user permissions, approval workflows and access controls to help manage how employees interact with the account.
Contact WorldFirst immediately. Our teams can help investigate suspicious activity and take steps to secure your account.
You have access to our local support team during business hours via phone, email and live chat. For assistance outside of business hours, you’ll be connected with our global team.
