Customer story • Ecommerce
How OSG cut cross border payment fees by 40%
When OSG started converting shipping containers into mobile offices, storage units, and custom builds, their biggest challenge wasn’t the engineering — it was managing cross-border payments, unpredictable FX rates, and cash flow. Expanding internationally into markets like Malaysia, Australia, Indonesia, and the US made international money transfers even more complex.
By adopting multi-currency accounts and global payment solutions from WorldFirst, OSG sped up payments, reduced costs, and gained better control over their international operations — helping them grow efficiently and scale without adding overhead.
Impact at a glance
Faster payments, lower costs
and smoother cross-border transactions
Faster payments, lower costs and smoother cross-border transactions
SGD 30,000+ saved annually on international payments
~SGD 1,000 cashback yearly via World Card
~SGD 2,000 saved annually in FX fees on card payments
Using WorldFirst cut our FX costs and sped up payments — we actually saw it on our bottom line.
About OSG
Turning shipping containers into flexible solutions
OSG began with a simple idea: most shipping containers were underused, while businesses were paying too much for offices, event spaces, and temporary structures. Today, OSG provides ecommerce solutions and modular container builds that are fast, mobile, and cost-efficient — from storage and offices to custom builds like fire-rated or acoustic rooms. Clients can buy or lease, giving them flexibility for short- or long-term projects, and OSG’s digital transformation ensures inventory and operations are fully system-driven.
The challenge
Scaling internationally without losing control
As OSG expanded, they faced multiple hurdles common to SME financing and business growth in international markets:
- Slow, expensive international payments — banks charged high fees, and FX rates fluctuated unpredictably
- Payment delays — long processing times frustrated suppliers and slowed projects
- Complex inventory logistics — hundreds of containers moving in and out needed tight tracking
- Custom requests vs standardized builds — balancing client demands with operational efficiency
- Rising material costs — maintaining competitive pricing without cutting quality
The impact
WorldFirst made global payments simple, fast, and predictable
Solution
Result
Solution
Result
Multi-currency accounts to collect global payments and pay suppliers in CNY/USD
~35% faster supplier payments and 60% fewer delays
Competitive FX rates with no hidden fees
~40% reduction in FX fees, saving over SGD 30,000 annually
Batch payments and multi-currency quoting for seamless international payments
20–30 minutes saved per transaction, freeing time for digital marketing strategies and business growth
World Card for ad-hoc payments and supplier spend
SGD 1,000 cashback yearly + SGD 2,000 FX fee savings on card spend
OSG’s experience shows that success stories in ecommerce growth and international expansion are achievable for SMEs when armed with the right global payment solutions, reliable cross-border payments, and digital transformation strategies.
Why WorldFirst
Fast global payments
Same-day payments to China, USA, Europe, Hong Kong. Secure and instant payments to 1688.com and TaoWorld.
Savings with every spend
Up to 1.2% cashback on card spend. $0 cable charges for global supplier payments*.
