Shopee Seller Fees in Malaysia 2026: Commission, Transaction Fees & Other Costs

Every Shopee sale comes with deductions before the money reaches your seller balance. On a RM100 order at a 10% commission rate, commission, transaction and Platform Support Fees come to RM15.12 once 8% SST is added. Know which fees apply to you and you can price with confidence, not find out from your payout.

This guide covers each fee, what it costs, a worked RM100 example and how to protect your margin when Shopee changes its rates.

Key takeaways

• Three fees apply to most orders: Marketplace commission of 0%–17% depending on category and Cashback Programme status, a 3.5% transaction fee and a RM0.50 Platform Support Fee.
• 8% SST applies to several Shopee fees, so factor it into your cost calculations.
• Optional programmes and services such as the Cashback Programme, pre-order listings and additional withdrawals can add to your selling costs.
• Optional extras add up: the Cashback Programme costs 5.5% of each order (7.5% on Campaign Days) and pre-order items carry a 2% fee.
• WorldFirst lets you collect your Shopee earnings into a multi-currency account and pay suppliers, including on 1688.com, from the same balance.

How much does Shopee charge sellers in Malaysia?

Shopee does not charge an upfront registration fee to open a seller account. Once you start selling, most Marketplace orders carry three fees: commission of 0%–17% depending on category, a 3.5% transaction fee and a RM0.50 Platform Support Fee, each plus 8% SST.”

There isn’t one fixed Shopee seller fee that applies to every order. Your total costs depend on your product category, seller type, and the programmes or services you use.

Learn more: Guide to selling on Shopee from Malaysia

Shopee seller fees at a glance

Here’s a quick overview of the main Shopee seller fees and their rates.

Shopee commission fee

Shopee seller fees include commission charges on eligible completed orders, but the rate varies by seller. It depends on factors such as the seller type, product category, and participation in the Shopee Cashback Programme. Commission fees are deducted directly from the seller’s payout and are subject to 8% SST.

How is Shopee commission calculated?

Shopee charges commission on your product price after deducting all seller product discounts and seller vouchers.

The applicable commission rate depends on factors such as the seller type, product category, sub-category, and participation in applicable Shopee programmes.

For example, if your product price is RM100 after seller discounts and the applicable commission rate is 10%, the commission would be RM10 before SST. With 8% SST, the total commission-related deduction would be RM10.80.

Note: This is an illustrative example. Your actual commission depends on your price after discounts and your category’s rate.

Marketplace vs Shopee Mall commission fees

The commission you pay depends on whether you sell through Shopee Marketplace or Shopee Mall. Rates vary by product category and participation in the Cashback Programme.

For Marketplace sellers in Malaysia, the commission rates effective 14 August 2026 are:

Certain product categories, including Essential Goods, Virtual Goods, and FMCG Food & Beverages, have separate commission rates or further breakdowns.

Shopee Mall uses a separate commission structure, so Mall sellers should check the rate applicable to their specific category rather than using Marketplace rates as a reference.

Shopee transaction fee

Shopee charges a transaction fee on successful transactions completed on Shopee. For standard successful transactions, the fee is 3.5% of the buyer’s purchase before applicable Shopee Sponsored Discounts, plus SST. The rate may vary if the buyer uses an Instalment Purchase Plan.

Shopee Sponsored Discounts can include Shopee Item Rebates, Shopee Vouchers and Shopee Coins. The transaction fee is separate from the commission fee and Platform Support Fee.

For example, if the buyer pays RM100 before applicable Shopee Sponsored Discounts, a standard 3.5% transaction fee would be RM3.50 before SST.

Shopee Platform Support Fee

Shopee charges a Platform Support Fee of RM0.50 per completed order, plus 8% SST. This means the fee comes to RM0.54 per completed order after SST.

The fee is deducted from your sales proceeds before the remaining amount is transferred to your seller balance. You won’t pay it if you’re a new Marketplace seller within 60 days of your first listing, if you had 100 or fewer net orders in the last 30 days (or 200 or fewer with GMV of RM3,000 or less), or on essential goods such as rice, flour and eggs.

Shopee unsuccessful order fee

Shopee may charge an Unsuccessful Order Fee when an order cannot be completed due to certain seller or shipping-related circumstances. The fee covers costs incurred when an order doesn’t reach completion.

You won’t be charged when the reason is outside your control, such as non-receipt. If an order failed through no fault of your own, you can dispute the charge with evidence and get it reimbursed.

Other Shopee seller fees

Beyond the main commission and transaction charges, sellers may have additional costs depending on the programmes and services they use. These can include optional programme fees, promotional costs and payment-related charges.

For example, sellers who join the Shopee Cashback Programme pay a service fee of 5.5% on non-Campaign Days and 7.5% on Campaign Days, while eligible pre-order items can incur a 2% Pre-Order Service Fee. Both are subject to 8% SST.

Other service charges may also apply. Sellers get three free withdrawal request per week. Each additional withdrawal costs RM0.12. Marketing campaigns and promotional tools may have separate charges depending on what the seller chooses to use.

These additional costs form part of the overall Shopee seller fees in Malaysia, so sellers should consider them when calculating their total selling costs and profit.

Which Shopee seller fees are mandatory?

Not all Shopee fees apply to every seller or order. Some are charged on eligible sales, while others only apply when you join a programme or use a specific service. Here’s a quick breakdown of the fees you may need to pay and when they apply.

How much does Shopee charge on a RM100 order?

The total Shopee fees on a RM100 order depend on the seller type, product category, and any programmes or services the seller uses. Here’s a simple example using the standard 3.5% transaction fee, RM0.50 Platform Support Fee, and a 10% commission rate.

Correct as of 22 October 2026. This is an illustrative example, not a universal Shopee deduction. The actual amount can differ based on the applicable commission rate, exemptions, seller programmes, discounts and other fees.

How to calculate your Shopee profit after fees

To calculate your actual Shopee profit, subtract product cost and all applicable Shopee fees from your selling price.

Profit = Selling price − Product cost − Shopee fees − Other costs

For example, if you sell a product for RM100 and it costs you RM50, using the same illustrative Shopee fees from the example above:

• Selling price = RM100
• Product cost = RM50
• Commission + SST = RM10.80
• Transaction fee + SST = RM3.78
• Platform Support Fee + SST = RM0.54

Actual profit = RM100 − RM50 − RM10.80 − RM3.78 − RM0.54 = RM34.88

This is only an example. Your actual profit will depend on your commission rate, applicable fees, discounts, shipping costs, marketing expenses and other business costs.

How to protect your profit margin when Shopee fees change

Shopee last revised its Marketplace and Mall commission rates on 14 August 2026. When rates move again, here’s how to protect your margin:

• Review your current fees: Start by checking which Shopee fees apply to your products, including commission, transaction, and Platform Support Fees. Recalculate your total cost per order using the latest rates and account for 8% SST where applicable.
• Recalculate your product pricing: If a fee increase reduces your margin, review your selling prices and calculate the minimum price you need to maintain your target profit. Remember to factor in seller-funded vouchers and discounts when estimating your actual earnings.
• Check the Cashback Programme pays for itself: it costs 5.5% of each order (7.5% on Campaign Days), capped at RM100 per item, but cuts your commission by 2–3.5%. If the extra sales don’t cover the gap, it’s costing you margin.
• Track profit, not just sales: A rise in sales doesn’t always mean higher profits. Track your net profit per order after product costs, Shopee fees, discounts, marketing expenses and other selling costs.
• Build a buffer into your pricing: Keeping some room between your selling price and target profit can help absorb future fee increases without requiring frequent price changes.

How Can You Manage Your Shopee Earnings With WorldFirst?

For Shopee sellers in Malaysia, managing earnings alongside overseas supplier payments and other marketplace income can become more complex as the business grows. WorldFirst lets sellers connect a receiving account to their Shopee Seller Centre and collect eligible earnings directly into their WorldFirst account.

• Get paid by Shopee: Connect your Shopee store to WorldFirst and receive your eligible Shopee earnings directly into your WorldFirst account. With a multi-currency account supporting 20+ currencies, you can hold and manage your funds in one place.
• Get paid by 130+ marketplaces and payment gateways: WorldFirst supports payments from 130+ online marketplaces and payment gateways, making it easier to manage earnings from platforms such as Shopee, Amazon, and TikTok Shop through one account.
• Pay suppliers worldwide: Use your WorldFirst balance to make international supplier payments across 210+ countries and territories, either through direct transfers or with World Card.
• World Card: Use the virtual World Card for eligible business expenses such as advertising, subscriptions and product sourcing, with cashback on eligible purchases.
• Source products from China: If you source inventory for your Shopee store, you can use WorldFirst to pay suppliers on 1688.com and manage supplier payments directly through your WorldFirst account.

Learn more: Best Products From China to Import in Malaysia

How to connect your Shopee store to WorldFirst

Connect your Shopee store to WorldFirst in four steps:

1. Set up your WorldFirst receiving account and get the required account details.
2. Add the WorldFirst account to Shopee Seller Centre as your receiving account.
3. Complete the required verification to link your account.
4. Start receiving your Shopee earnings in your WorldFirst account.

For detailed setup instructions, see our guide: How do I receive money from Shopee?

Ready to manage your Shopee earnings more easily? Open a WorldFirst account and connect your Shopee store to get started.

FAQs

1. Is It free to sell on Shopee Malaysia?

No. Opening a store is free, but once you start selling you can pay commission, transaction, Platform Support and other applicable fees.The amount depends on factors such as your seller type, product category, and the programmes or services you use.

2. Do new sellers pay Shopee commission?

Not straight away. New Marketplace sellers aren’t charged commission until 120 days after listing their first product or 200 completed orders, whichever comes first. They’re also exempt from the Platform Support Fee for their first 60 days.

3. What is the Shopee Marketplace commission fee for sellers in Malaysia?

For Marketplace sellers in Malaysia, Shopee charges a commission on eligible completed orders. The rate varies depending on the product category, sub-category, seller type and participation in the Shopee Cashback Programme. Certain essential products may qualify for reduced or waived commission rates.

4. Does Shopee charge SST on seller fees?

Yes. 8% SST applies to several Shopee seller fees, including commission, transaction and Platform Support Fees where applicable.

5. How can I manage my Shopee earnings in Malaysia?

You can manage your Shopee earnings through your seller balance or a receiving account linked to your store. WorldFirst’s Get Paid by Shopee solution lets eligible sellers connect their Shopee store and receive their marketplace earnings into their WorldFirst account, where they can manage funds across different currencies.

Sources:

1. https://seller.shopee.com.my/edu/article/6799
2. https://seller.shopee.com.my/edu/article/1773
3. https://seller.shopee.com.my/edu/article/16038
4. https://seller.shopee.com.my/edu/article/25269
5. https://seller.shopee.com.my/edu/article/5161
6. https://seller.shopee.com.my/edu/article/1647/withdrawing-income-via-Seller-Balance
7. https://seller.shopee.com.my/edu/article/1096
8. https://seller.shopee.com.my/edu/article/384/pre-order-listing
9. https://www.worldfirst.com/my/marketplaces/get-paid-by-shopee/
10. https://www.worldfirst.com/my/product/collect/