Excellent customer service

For any questions you have or business support you need, our relationship managers are available to talk every weekday, plus you can reach us online if you’re working at the weekend.

 

Help and support

Opening an online account only takes a matter of minutes.

If you have any questions or require support, you can use our live chat to speak with one of our dedicated relationship managers directly. They’ll be happy to take you through the process step-by-step.

Or drop us an email.

Email us

Please see full contact details and opening hours below.

Our international collections account

Contact us

New to WorldFirst

  • In the UK 0207 801 1065
  • Outside the UK +31 20 299 4960

Existing WorldFirst customers with questions about collecting payments

  • In the UK 0207 801 1068
  • Outside the UK +31 20 299 4960

Existing WorldFirst customers with questions about sending payments

  • In the UK 0207 326 9120
  • Outside the UK +31 20 299 4960

Lines are open 8.30am until 6pm Monday to Thursday and 8.30am until 5pm on Friday (CET time). Local call rates and charges apply.