Help and supportWorldFirst is here to help you with answers to frequently asked questions, guides, contact details and more. Chat with our customer care team if you can't find what you're looking for.GuidesOur step-by-step guides and feature overviews will help you from setting up your account, to making your first transfer. How to book a transfer How to add a beneficiary What is the mid-market rate? IBAN versus SWIFT code SEPA payments Telegraphic transfersContact usCall, drop us an email or chat using our live chat function.Get in touchFAQsGot a question? Check our frequently asked questions to see if your query can be answered.See all FAQs