Uncover BigPay Malaysia’s costs, features and overseas payment options for personal expenses
Key takeaways
- BigPay offers a digital wallet for payments, transfers and everyday spending
- BigPay holds MYR balances only and does not offer multi-currency or business accounts
- Non-MYR card transactions incur up to 1% + network charges in conversion fees
- WorldFirst provides multi-currency accounts for Malaysian businesses to send, receive, hold and convert global payments
BigPay is a digital wallet that helps Malaysian users send money internationally, make online and offline payments with a linked card, and track everyday spending from a mobile app.1
It doesn’t offer multi-currency accounts or business features. Instead, it is focused on catering to individuals wanting to spend across platforms.
This review covers BigPay’s features, fees and payment options, followed by a look at WorldFirst for Malaysian businesses who want to conduct cross-border business payments.
What is BigPay?
BigPay is a digital wallet and online payment app available to Malaysian residents.1 Regulated by the Central Bank of Malaysia, the platform allows users to make payments through a mobile app linked to a VISA or Mastercard payment card.1,2,3
The app supports everyday money management features, including local payments, bill payments, international transfers, spending tracking and budgeting tools.1 BigPay accounts store funds in MYR only and users cannot hold any foreign currency balances.4
Quick look: Pros and cons of BigPay
| Pros |
Cons |
- Supports international transfers to 45+ countries
- Includes a VISA or Mastercard payment card for online and offline spending
|
- Accounts hold MYR balances only
- Multi-currency accounts, foreign currency accounts or business accounts are not offered
- Foreign currency transactions are subject to currency conversion fees up to 1% + network charges for non-MYR transactions
|
BigPay fees in Malaysia
| Fee type |
Fees for BigPay |
| Account joining fee |
Zero |
| Annual card fee |
Zero |
| Monthly account service fee |
RM2.50 per month for inactive accounts where there is no card transaction during the month |
| Currency conversion fee |
Up to 1% + network charges for non-MYR transactions |
| Cross-border transaction fee |
0.5% + network charges for transactions made with merchants outside Malaysia but charged in MYR |
| Virtual card |
Virtual and physical card supported but card issuance/maintenance cost not specified |
*Fee checked in July 2026
Features of BigPay for Malaysian users
International transfers
BigPay supports international transfers to 45+ countries, including destinations such as Australia, Bangladesh, China, Singapore, and more.1 Users can send money overseas directly through the mobile app by transferring funds to the e-wallet.1
For international transfers, fees vary depending on the destination country like RM13 for Australia, RM22 for China, RM6 for EU and UK, etc.6 BigPay also allows users to track transfer status, fees and expected delivery details within the app.7
BigPay card
BigPay accounts come with a linked VISA or Mastercard payment card that can be used for personal online and offline payments.3 The card works like a debit card, with spending deducted from the user’s BigPay wallet balance.3 Users can freeze the card through the app if it is lost.3
Local payments and bill payments
BigPay supports everyday payments through its app, including local transfers, QR payments and bill payments.8 Users can make payments by scanning supported QR codes through the app and use their BigPay card for domestic and international purchases.8
The app also allows users to remember recurring bills by setting reminders, helping them track upcoming payments from one place.8 For transfers between BigPay users, card-to-card transfers are available with zero fees.5
Budgeting and spending tools
BigPay includes in-app analytics that help users monitor their spending habits and adhere to their budgets.9 The app automatically categorises transactions, allowing users to see where their money goes across areas such as shopping, subscriptions and everyday expenses.9 BigPay also allows users to attach receipts to transactions, helping organise spending records digitally.9
BigPay rewards
BigPay provides cashback and referral rewards through its rewards programme.10,11 Users can earn referral rewards by sharing their BigPay referral code.10,11 When a referred user signs up and tops up their BigPay account, both users may receive cashback rewards, subject to applicable terms and conditions.10,11
How to open a BigPay account in Malaysia
- Download: Create an account on the BigPay app and register by providing the required personal details.
- Verify identity: Complete the identification process by verifying your identity to activate your BigPay account.
- Complete setup: Top up your wallet and use the app for payments, transfers, budgeting tools and start using your linked BigPay card.
WorldFirst: A multi-currency account for Malaysian businesses
WorldFirst provides a multi-currency account for businesses that need to send and receive payments from international marketplaces and customers. It also allows users to convert and hold funds in multiple currencies including MYR, USD, EUR, GBP, CNH, and more.
Key features include
- Hold and spend in multiple currencies: Businesses can open local currency accounts in 20+ currencies, including MYR, USD, EUR, GBP, AUD and CNH, with zero account opening and monthly maintenance fees to send/receive international payments
- Receive global marketplace payments: Collect payments from 130+ marketplaces and payment gateways such as Amazon, Lazada, Shopee and Stripe, while holding supported currency balances before converting or making payments
- Make international payments: Send payments in 100+ currencies to recipients across 200+ countries and regions through a single World Account
- Pay 1688.com suppliers: Make payments to 1688.com suppliers through World Pay, the authorised international payment provider for the platform
- Connect business workflows: Add multiple users to a World Account and integrate with accounting platforms such as Xero and NetSuite to manage payment and financial processes more efficiently
FAQs
What is BigPay in Malaysia?
BigPay is a digital wallet and online payment app that allows Malaysian residents to make payments, manage bills and track spending through a mobile app.1
Is BigPay a multi-currency account?
No. BigPay is a digital wallet that holds Malaysian Ringgit (MYR) balances. It does not support foreign currency balances.1
How much does BigPay charge for international transfers?
BigPay international transfer fees vary depending on the destination country. Examples include RM3.50 for India, RM6 for Bangladesh and RM13 for Australia.6
What is a good alternative to BigPay for Malaysian businesses?
Businesses that need features such as foreign currency balances, international payment collection and cross-border business payments may consider a multi-currency account provider such as WorldFirst.
Sources
- https://bigpayme.com/
- https://www.bnm.gov.my/-/bigpay-malaysia-sdn-bhd
- https://bigpayme.com/features/card/
- https://bigpaysupport.zendesk.com/hc/en-us/articles/7110048854541–Top-up-Can-I-use-a-card-that-is-not-issued-by-a-Malaysian-bank-to-top-up
- https://bigpaysupport.zendesk.com/hc/en-us/articles/6490352574733–Fees-and-Charges-Are-there-any-fees-and-charges
- https://bigpaysupport.zendesk.com/hc/en-us/articles/18423016114573–Fee-and-charges-What-is-Cross-Border-Transaction-Fee
- https://bigpayme.com/transfers/international-bank-transfers/
- https://bigpayme.com/features/payments/
- https://bigpayme.com/features/budgeting/
- https://bigpaysupport.zendesk.com/hc/en-us/articles/7281991598989–Cashback-How-Do-I-Get-a-Cashback-Reward
- https://bigpaysupport.zendesk.com/hc/en-us/articles/7281579012749–Cashback-How-Do-I-Use-My-Cashback-Reward
This article is intended for informational purposes only and does not constitute legal advice or professional advice. This article should not be regarded as constituting an offer or a solicitation to buy or sell any regulated or financial products or services. WorldFirst makes no representations or warranties regarding the accuracy, completeness, or applicability of the content, and readers are encouraged to consult with legal professionals or other professionals for advice tailored to their specific situation. WorldFirst does not guarantee the accuracy and completeness of this article and expressly disclaims any and all liability to any person in respect of the consequences of anything done or omitted to be done wholly or partly in reliance on this article.
