Part-time Private Client Assistant

The role:

The World First Private Client team is looking to extend its opening hours and is therefore looking for a part time Private Client FX Assistant to work approx 8-14 hours per week. They are likely to do 2-3 evening shifts a week and or 1-2 Saturdays a month. This would be a job share with two other part time contractors.  This is an ideal role for an individual with an interest in foreign exchange and client relationship management to move to one of the most innovative and fastest growing foreign exchange companies in the UK.

Key accountabilities:

The role will be to field and respond to incoming calls and emails, book transactions for clients and perform general admin out of normal working hours. There are a number of clients who wish to transact in the evenings and on a Saturday.

• Answering calls, taking messages, dealing with queries and questions
• Talking new clients through the registration and transaction process
• Buying / selling currencies for clients and in-putting transactions on the system
• Placing orders through an online system
• Assisting clients with the online system and signing them up
• Ensuring client transactions are processed smoothly
• General admin duties

Skills and experience required:

The successful applicant must be numerate, accurate, personable and organised with an excellent telephone manner and great attention to detail. They will need to have a good, natural sales and customer service skills and should be proactive and enthusiastic.  Foreign exchange experience is not necessary as full training is provided.

Remuneration package:

£12.10 an hour.  The successful candidate will work as an independent contractor and be provided with the appropriate consultancy agreement.