At WorldFirst, hearing your queries, comments and commendations is key to what we do. Putting the customer at the heart of our business means we’re ‘all ears’ and so we encourage consistent two-way communication with our customers. Because we’re all setting a new precedent for transparency within FX, we regularly share our news and customer reviews. Feedback from our customers is critical, as it’s a vital ingredient in ensuring we can continue to provide a better service, whilst setting new standards for the FX industry.
Five minutes of your honest feedback can help us to answer and react to these important questions:
- How did we deliver excellent customer service?
- Can we improve on a product or service?
- Are we doing the best that we can do?
- Which new products should we develop?
- What do our customers value the most?
Have a read of what some of our customers are saying about us here:
Sending money abroad is a big deal. The safety and security of your money are of the utmost importance to us. WorldFirst has been helping people and businesses to realise their global ambitions since 2004.
Over the years, WorldFirst has transferred in excess of a staggering $70bn, helping over 250,000 customers worldwide. Our services are valued and trusted by our customers, and below, you can see what some of them have to say about us first hand:
World of Clogs
“Using WorldFirst is a bit of a no-brainer when it comes to currency transfers! You get used to using your own bank for everything you do and often you don’t realise there are other people out there that do the same thing that are more advantageous.”
The Fragrance Counter
“We receive lots of sales in foreign currencies and use WorldFirst, rather than using a bank or PayPal where the exchange isn’t as good.”
“The main benefits of using WorldFirst for our currency transactions are ease of use, good rates and all the benefits of having their currency expertise and advice thrown in for nothing!”
Please share your WorldFirst money transfer experience with us. It really helps us to ensure we keep delivering your requirements and expectations. Leave us an honest, friendly review on Google, Trustpilot or Facebook today.