{"id":3496,"date":"2023-09-22T07:08:51","date_gmt":"2023-09-22T07:08:51","guid":{"rendered":"https:\/\/www.worldfirst.com\/tr\/?page_id=3496"},"modified":"2026-07-31T06:59:14","modified_gmt":"2026-07-31T06:59:14","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.worldfirst.com\/tr\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3496\" class=\"elementor elementor-3496\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f5d015 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f5d015\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-eb71d71\" data-id=\"eb71d71\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f43dce elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"1f43dce\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h4 class=\"elementor-heading-title elementor-size-default\">\u0130lgili i\u00e7erikler<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-651f447 elementor-widget elementor-widget-text-editor\" data-id=\"651f447\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<div class=\"x-anchor-content\"><div>&#8211; <a href=\"\/tr\/legal\/\">Yasal bilgiler<\/a><\/div><div><span class=\"x-anchor-text-primary\">&#8211; <a href=\"https:\/\/www.worldfirst.com\/tr\/compliance\/\">Uyum<\/a><\/span><\/div><div><span class=\"x-anchor-text-primary\">&#8211; <a href=\"\/tr\/privacy-policy\/\">Gizlilik Politikas\u0131<\/a><\/span><\/div><div><span class=\"x-anchor-text-primary\">&#8211; <a href=\"\/tr\/cookie-policy\/\">\u00c7erez politikas\u0131<\/a><\/span><\/div><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-8325878\" data-id=\"8325878\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b25c328 elementor-widget elementor-widget-heading\" data-id=\"b25c328\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u015eikayet politikas\u0131<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1711a0d elementor-widget elementor-widget-text-editor\" data-id=\"1711a0d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div><p>WorldFirst, rekabet\u00e7i ve verimli bir hizmet sunmay\u0131 taahh\u00fct eder.<\/p><p>Bunu ba\u015farmam\u0131za yard\u0131mc\u0131 olmak i\u00e7in iyi e\u011fitimli ve kendini i\u015fine adam\u0131\u015f personel istihdam etmeye ve teknolojinin ak\u0131ll\u0131ca kullan\u0131m\u0131na inan\u0131yoruz.<\/p><p>Maalesef, bekledi\u011finiz standartlar\u0131n alt\u0131na d\u00fc\u015ft\u00fc\u011f\u00fcm\u00fcz durumlar olabilir ve ald\u0131\u011f\u0131n\u0131z hizmetle ilgili olabilecek her t\u00fcrl\u00fc \u015fikayetinizle nas\u0131l ilgilenece\u011fimizi belirtmek i\u00e7in y\u00fcr\u00fcrl\u00fckte olan basit, a\u00e7\u0131k prosed\u00fcrlerimiz mevcuttur.<\/p><h3>\u015eikayet nas\u0131l yap\u0131l\u0131r<\/h3><p>Sizin i\u00e7in uygun olan herhangi bir yolla \u015fikayette bulunabilirsiniz \u2013 \u00f6rne\u011fin e-posta veya telefon ile.<\/p><p>\u015eikayetiniz sistemlerimize kaydedilecektir ve \u015fikayetinizle ilgilenen ki\u015fi, al\u0131nd\u0131\u011f\u0131n\u0131 onaylayan ve size ileti\u015fim bilgilerini, ad\u0131n\u0131 ve unvan\u0131n\u0131 veren yaz\u0131l\u0131 bir yan\u0131t\u0131 3 i\u015f g\u00fcn\u00fc i\u00e7inde verecektir. Sizinle genellikle e-posta yoluyla ileti\u015fime ge\u00e7ece\u011fiz.<\/p><p>\u015eikayetinizi m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede incelemeye ba\u015flayaca\u011f\u0131z ve ilerlememiz hakk\u0131nda sizi bilgilendirerek konuyu olabildi\u011fince \u00e7abuk \u00e7\u00f6zmeyi ama\u00e7layaca\u011f\u0131z. Nihai yan\u0131t\u0131m\u0131zda, \u015fikayete ili\u015fkin de\u011ferlendirmemizi, varsa herhangi bir telafi edici eylem veya tazminat ile birlikte size a\u00e7\u0131klayaca\u011f\u0131z. Gerekli durumlarda herhangi bir sistemi veya s\u00fcreci iyile\u015ftirmek i\u00e7in \u00f6nlemler de alabiliriz.<\/p><h4>WorldFirst (Singapore) Merchant Services Pte. Ltd.<\/h4><p>World Hesab\u0131n\u0131z ile ilgili \u015fikayetler (WorldFirst MS taraf\u0131ndan sa\u011flanan) WorldFirst MS&#8217;e y\u00f6nlendirilmelidir.<\/p><h4>World First Asia Pte. Ltd.<\/h4><p>Vadeli i\u015flemleriniz ve i\u015flemleriniz ile ilgili \u015fikayetler (WFAPL taraf\u0131ndan sa\u011flanan) WFAPL&#8217;ye y\u00f6nlendirilmelidir.<\/p><h3>Nas\u0131l ileti\u015fime ge\u00e7ilir<\/h3><h4>World Hesab\u0131n\u0131zla ilgili genel sorular i\u00e7in:<\/h4><h4>WorldFirst (Singapore) Merchant Services Pte. Ltd.<\/h4><\/div><div><p>128 Beach Road, #20-01, Singapore 189773<\/p><p>Telephone:<a href=\"tel:+6568054380\"> +65 6805 4380<\/a><br \/>E-mail: <a href=\"mailto:complaints@worldfirst.com\">complaints@worldfirst.com<\/a><\/p><h4>Vadeli i\u015flemleriniz ve i\u015flemlerinizle ilgili sorular i\u00e7in:<\/h4><p>128 Beach Road, #20-01, Singapore 189773<\/p><p>Telephone:<a href=\"tel:+65 6805 4380\">\u00a0+65 6805 4380<\/a><br \/>E-mail:\u00a0<a href=\"mailto:enquiries.sg@worldfirst.com\">enquiries.sg@worldfirst.com<\/a><\/p><\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u0130lgili i\u00e7erikler &#8211; Yasal bilgiler&#8211; Uyum&#8211; Gizlilik Politikas\u0131&#8211; \u00c7erez politikas\u0131 \u015eikayet politikas\u0131 WorldFirst, rekabet\u00e7i ve verimli bir hizmet sunmay\u0131 taahh\u00fct eder. Bunu ba\u015farmam\u0131za yard\u0131mc\u0131 olmak i\u00e7in iyi e\u011fitimli ve kendini i\u015fine adam\u0131\u015f personel istihdam etmeye ve teknolojinin ak\u0131ll\u0131ca kullan\u0131m\u0131na inan\u0131yoruz. Maalesef, bekledi\u011finiz standartlar\u0131n alt\u0131na d\u00fc\u015ft\u00fc\u011f\u00fcm\u00fcz durumlar olabilir ve ald\u0131\u011f\u0131n\u0131z hizmetle ilgili olabilecek her t\u00fcrl\u00fc \u015fikayetinizle [&hellip;]<\/p>\n","protected":false},"author":71,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Our Complaints Procedure | WorldFirst TR<\/title>\n<meta name=\"description\" content=\"Unhappy with our service? 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