--- title: Onboarding Requirements description: "You will be asked to provide the following materials during the onboarding process. Requirements 6, 7, 8, 9 are required on a by case basis. ## 1. Main applicant's government issued ID Main applicant must be one of the company’s…" url: "https://www.worldfirst.com/th/help-center/onboarding/requirements/" updated: "2026-08-12" category: Onboarding --- # Onboarding Requirements You will be asked to provide the following materials during the onboarding process. Requirements 6, 7, 8, 9 are required on a by case basis. ## 1. Main applicant's government issued ID Main applicant must be one of the company’s directors. A valid national ID card, passport or driving licence must be provided as a proof of identity. The ID must state the applicant’s name, date of birth, and a unique serial number. ### **a. National ID card** [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105329460.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105329460.webp) Sample: Singapore [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105437294.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105437294.webp) Sample: Malaysia [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105643406.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105643406.webp) Sample: Vietnam [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105721710.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105721710.webp) Sample: Thailand [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105804279.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125105804279.webp) Sample: Indonesia ### **b. Passport** [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110135259.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110135259.webp) Sample: Singapore [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110218203.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110218203.webp) Sample: Malaysia [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110303667.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110303667.webp) Sample: Vietnam [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110342581.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110342581.webp) Sample: Thailand [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110421974.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125110421974.webp) Sample: Indonesia ## 2. Facial recognition/Photo of applicant holding identity document Applicant will be asked to conduct facial recognition on the mobile phone. If it’s unsuccessful due to internet connectivity, a photo of the applicant holding the ID can be uploaded instead. ## 3. Company registration certificate Documents issued by the government confirming the company’s business registration. This can also be a report downloaded from the country’s official business registry. [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112025256.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112025256.png) Sample: Singapore 1 [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112107598.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112107598.png) Sample: Singapore 2 [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112143149.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112143149.png) Sample: Malaysia [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112229288-725x1024.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112229288.png) Sample: Vietnam [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112320269.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112320269.png) Sample: Thailand [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112403610-734x1024.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112403610.png) Sample: Indonesia ## 4. Government-issued identity document of each Ultimate Beneficial Owner Photo copies of passports or government issued IDs of all UBOs ( Shareholder with equal or more than 25% shares in the company ). ## 5. Full list of directors All company directors' names and dates of birth. ## 6. Shareholding structure of the company A chart or table that outlines the company's structure, indicating all the shareholders and their ownership percentages. Please download and fill out one of the below templates and upload them to the onboarding portal. Template one is preferred. Template 1: [Ownership Structure Chart](https://cdn.marmot-cloud.com/worldfirst/sites/38/2025/05/20250508135839461.docx) Template 2: [Shareholder and Director Form](https://cdn.marmot-cloud.com/worldfirst/sites/38/2025/05/20250508140154144.pdf) [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112913689.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112913689.webp) Example 1: Company is owned by another company, ultimately owned by individuals [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112953846.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125112953846.webp) Example 2: Company is owned directly by an individual ## 7. Certificate of Incumbency (Articles of Association) A document issued by the company that lists the names of its directors, officers, shareholders, and other key personnel, confirming their roles and authority within the organisation. In some jurisdictions, it may be referred to as Articles of Association. ## 8. Proof of Trading Documentation that verifies a company is actively conducting business. This can be done by providing one of the following documents: **Bank statement** issued and dated within the last three months; **tax documents; sales contract/invoices; latest financial report, annual return or tax return; letter from accountant/solicitor; investment certificate or contract.** [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125113611420.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125113611420.png) Example: Bank Statement [![](https://mdn.marmot-cloud.com/worldfirst/sites/45/2026/08/20260812150455614.webp)](https://mdn.marmot-cloud.com/worldfirst/sites/45/2026/08/20260812150455614.webp) Example: Tax Document [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125113742955-794x1024.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125113742955.png) Example: Investment certificate or contract [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125113842885.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125113842885.webp) Example: Latest Financial Report [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125113926754.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125113926754.webp) Example: Sales contract/ invoices ## 9. Proof of Address Evidence confirming a business’s or individual’s registered location, for example, utility bills, lease agreements, or official government correspondence. Documents must clearly show the **account holder’s full name and address**; and be**issued and dated within the past 3 months**. [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125114500922.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125114500922.png) Example: Bank Statement [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125114543427.webp)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125114543427.webp) Example: Utility Bill [![](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125114630993.png)](https://cdn.marmot-cloud.com/worldfirst/sites/9/2025/05/20251125114630993.png) Example: Council letter [![](https://mdn.marmot-cloud.com/worldfirst/sites/45/2026/08/20260812150455614.webp)](https://mdn.marmot-cloud.com/worldfirst/sites/45/2026/08/20260812150455614.webp) Example: Tax Document