{"id":47273,"date":"2025-04-02T06:34:25","date_gmt":"2025-04-02T06:34:25","guid":{"rendered":"https:\/\/www.worldfirst.com\/sg\/?post_type=docs&#038;p=47273"},"modified":"2025-10-29T02:32:07","modified_gmt":"2025-10-29T02:32:07","slug":"cancel-a-payment","status":"publish","type":"docs","link":"https:\/\/www.worldfirst.com\/sg\/help-center\/making-payments\/cancel-a-payment\/","title":{"rendered":"How do I cancel a payment?"},"content":{"rendered":"\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"background-color:#8dd2fc3b\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>If you have scheduled a payment (live rate payment or same currency payment) in the future, you may cancel it at any point before your scheduled payment date. You&#8217;ll need to cancel your payment at least one day before the date it was scheduled to be sent.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p id=\"u032b4adb\">To cancel a payment, follow these simple steps:<\/p>\n\n\n\n<ul>\n<li>In your World Account, click <strong>\u201cPayments\u201d<\/strong> in the navigation bar<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063120915.png\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"539\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063120915-1024x539.png\" alt=\"\" class=\"wp-image-47274\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063120915-1024x539.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063120915-300x158.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063120915-768x404.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063120915-1536x808.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063120915-360x189.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063120915.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>On Payments page, select <strong>\u201cTransaction management\u201d<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063216495.png\"><img decoding=\"async\" width=\"1024\" height=\"539\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063216495-1024x539.png\" alt=\"\" class=\"wp-image-47275\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063216495-1024x539.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063216495-300x158.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063216495-768x404.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063216495-1536x808.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063216495-360x189.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063216495.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Next, select <strong>\u201cPending payments\u201d<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063301544.png\"><img decoding=\"async\" width=\"1024\" height=\"539\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063301544-1024x539.png\" alt=\"\" class=\"wp-image-47276\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063301544-1024x539.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063301544-300x158.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063301544-768x404.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063301544-1536x808.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063301544-360x189.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250402063301544.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Then, select on the payment with status <strong>\u201cPending\u201d<\/strong><\/li>\n\n\n\n<li>And click <strong>\u201cCancel\u201d<\/strong> under <strong>\u201cActions\u201d<\/strong><\/li>\n<\/ul>\n\n\n\n<p id=\"udebe8a19\">However, if you have booked a fixed rate payment, performing the above cancellation steps on portal will only unlink your payment and does not cancel your spot booking. Please contact WorldFirst to check if it is still possible to cancel your payment. For such cancellation we will need to sell back the currency and if there are any losses from the cancellation, the losses will have to be borne by you.<\/p>\n\n\n\n<p id=\"u882b6683\">If your payment has already been sent out of WorldFirst, you will not be able to cancel the payment. You may contact WorldFirst to assist with a payment recall.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have scheduled a payment (live rate payment or same currency payment) in the future, you may cancel it at any point before your scheduled payment date. You&#8217;ll need to cancel your payment at least one day before the date it was scheduled to be sent. To cancel a payment, follow these simple steps: [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[27],"doc_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I cancel a payment? | WorldFirst SG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/sg\/help-center\/making-payments\/cancel-a-payment\/\" \/>\n<meta property=\"og:locale\" content=\"en_SG\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I cancel a payment?\" \/>\n<meta property=\"og:description\" content=\"If you have scheduled a payment (live rate payment or same currency payment) in the future, you may cancel it at any point before your scheduled payment date. 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