{"id":47237,"date":"2025-04-01T08:17:38","date_gmt":"2025-04-01T08:17:38","guid":{"rendered":"https:\/\/www.worldfirst.com\/sg\/?post_type=docs&#038;p=47237"},"modified":"2026-02-28T03:22:19","modified_gmt":"2026-02-28T03:22:19","slug":"how-to-close-account","status":"publish","type":"docs","link":"https:\/\/www.worldfirst.com\/sg\/help-center\/account-management\/how-to-close-account\/","title":{"rendered":"How do I close my WorldFirst account?"},"content":{"rendered":"\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"background-color:#8dd2fc3b\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>Closing your WorldFirst account is a straightforward process tailored to your stage in the registration journey. Whether you decide to close your account immediately after registration or after you have onboarded, we provide clear steps to guide you through the process.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2><span style=\"font-size: 24px;text-transform:none\">Close account before you have onboarded<\/span><\/h2>\n\n\n\n<ul>\n<li>On your WorldFirst dashboard, go to my account on the top-right corner<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081324960.png\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"539\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081324960-1024x539.png\" alt=\"\" class=\"wp-image-47238\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081324960-1024x539.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081324960-300x158.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081324960-768x404.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081324960-1536x808.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081324960-360x189.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081324960.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Click on the button &#8220;Close your account&#8221; at the bottom of Account Setting page<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081414158.png\"><img decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081414158-1024x496.png\" alt=\"\" class=\"wp-image-47239\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081414158-1024x496.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081414158-300x145.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081414158-768x372.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081414158-1536x743.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081414158-2048x991.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081414158-360x174.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Please withdraw the balance and ensure your account balance is 0 before you click the button<\/li>\n\n\n\n<li>Next, choose a reason for the account closure and click &#8220;OK&#8221; to confirm<\/li>\n\n\n\n<li>Re-register another account or exit directly<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081519998.png\"><img decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081519998-1024x496.png\" alt=\"\" class=\"wp-image-47240\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081519998-1024x496.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081519998-300x145.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081519998-768x372.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081519998-1536x743.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081519998-2048x991.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081519998-360x174.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>After confirming you would like to close your account, you will be directed to a result page with a &#8220;Re-register&#8221; button<\/li>\n\n\n\n<li>You could click on it to restart the registration process, or exit right away<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081611851.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"496\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081611851-1024x496.png\" alt=\"\" class=\"wp-image-47242\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081611851-1024x496.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081611851-300x145.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081611851-768x372.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081611851-1536x743.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081611851-2048x991.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/04\/20250401081611851-360x174.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2><span style=\"font-size: 24px;text-transform:none\">Close account after you have onboarded<\/span><\/h2>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f78da83b\">Please contact WorldFirst to assist with closure of account when you meet this situation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Closing your WorldFirst account is a straightforward process tailored to your stage in the registration journey. Whether you decide to close your account immediately after registration or after you have onboarded, we provide clear steps to guide you through the process. Close account before you have onboarded Close account after you have onboarded Please contact [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[29],"doc_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I close my WorldFirst account? | WorldFirst SG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/sg\/help-center\/account-management\/how-to-close-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_SG\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I close my WorldFirst account?\" \/>\n<meta property=\"og:description\" content=\"Closing your WorldFirst account is a straightforward process tailored to your stage in the registration journey. 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