{"id":45801,"date":"2025-01-24T08:59:59","date_gmt":"2025-01-24T08:59:59","guid":{"rendered":"https:\/\/www.worldfirst.com\/sg\/?post_type=docs&#038;p=45801"},"modified":"2025-12-08T09:11:28","modified_gmt":"2025-12-08T09:11:28","slug":"worldtrade-seller-guide","status":"publish","type":"docs","link":"https:\/\/www.worldfirst.com\/sg\/help-center\/receiving-payments\/worldtrade-seller-guide\/","title":{"rendered":"WorldTrade Seller Guide"},"content":{"rendered":"\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"background-color:#8dd2fc3b\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p id=\"u610ce0ab\">Co-launched by WorldFirst and licensed partner organisations, WorldTrade is an exciting upgrade to your order management, trade fulfillment and order payment experience.<\/p>\n\n\n\n<p id=\"u3ea71798\">With WorldTrade, businesses from 200+ countries and regions can get direct sourcing from you securely and at speed<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2><span style=\"font-size: 24px;text-transform:none\">How to activate WorldTrade<\/span><\/h2>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\" style=\"background-color:#f78da83b\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p id=\"bdcbf4d65825f466316bc73dc4eeebe9\"><strong>*Service Conditions:<\/strong><\/p>\n\n\n\n<ol>\n<li>WorldTrade currently accepts registrations of <strong>sellers<\/strong> from Singapore, Thailand, Malaysia, Vietnam and Indonesia.<\/li>\n\n\n\n<li>Register and authenticate your WorldFirst account. <a href=\"https:\/\/www.worldfirst.com\/sg\/help-center\/onboarding\/open-a-world-account-as-sole-trader\/\" target=\"_blank\" rel=\"noreferrer noopener\">How can I open a World Account as a sole trader?<\/a><\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-1-login-to-worldfirst-portal\"><span style=\"font-size:20px;text-transform:none\">Step 1 &#8211; Login to WorldFirst portal<\/span><\/h3>\n\n\n\n<ul>\n<li>Login to WorldFirst and complete the corporation authentication (If you have completed the authentication, please go directly to the next step)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073126108.png\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073126108-1024x534.png\" alt=\"\" class=\"wp-image-45802\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073126108-1024x534.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073126108-300x156.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073126108-768x400.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073126108-1536x801.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073126108-360x188.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073126108.png 1916w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-2-enter-worldtrade\"><span style=\"font-size:20px;text-transform:none\"> Step 2 &#8211; Enter WorldTrade<\/span><\/h3>\n\n\n\n<ul>\n<li>Click on &#8220;WorldTrade&#8221; in the left navigation bar<\/li>\n\n\n\n<li>In the pop-up window, select your trade identity based on your trade model<\/li>\n\n\n\n<li>You can choose to be a seller, or a buyer (if you have suppliers from Mainland China or other supported countries and regions), or select both identities<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073328765.png\"><img decoding=\"async\" width=\"1024\" height=\"531\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073328765-1024x531.png\" alt=\"\" class=\"wp-image-45803\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073328765-1024x531.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073328765-300x156.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073328765-768x399.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073328765-1536x797.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073328765-360x187.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073328765.png 1906w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>After selecting your identity, tick the checkbox for the terms and activate the service<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073426707.png\"><img decoding=\"async\" width=\"1024\" height=\"529\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073426707-1024x529.png\" alt=\"\" class=\"wp-image-45804\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073426707-1024x529.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073426707-300x155.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073426707-768x397.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073426707-1536x794.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073426707-360x186.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073426707.png 1916w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>If you have selected two identities and need to switch between them, move to the &#8220;Seller&#8221; tab next to the &#8220;WorldTrade&#8221; button and click to switch<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073525835.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"537\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073525835-1024x537.png\" alt=\"\" class=\"wp-image-45805\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073525835-1024x537.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073525835-300x157.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073525835-768x403.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073525835-1536x806.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073525835-360x189.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073525835.png 1885w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Please refer to this <a href=\"https:\/\/www.worldfirst.com\/sg\/help-center\/making-payments\/worldtrade-buyer-user-guide\/\" target=\"_blank\" rel=\"noreferrer noopener\">document<\/a> for WorldTrade buyer user guide if you select the buyer identity and need any help<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2><span style=\"font-size: 24px;text-transform:none\">How to draft an order<\/span><\/h2>\n\n\n\n<p>Before drafting an order, sellers need to align with buyers on the purchase intent and order details, including product information, payment plan, and shipping plan.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-1-go-to-order-drafting-page\"><span style=\"font-size:20px;text-transform:none\"> Step 1 &#8211; Go to order drafting page<\/span><\/h3>\n\n\n\n<p>Enter the WorldTrade order drafting page. Here, you need to fill in the following information: <strong>Buyer&#8217;s email, Buyer name, Seller&#8217;s storefront URL, Product Information, Shipping plan, Payment plan and other related information.<\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-2-fill-in-buyer-information\"><span style=\"font-size:20px;text-transform:none\"> Step 2 &#8211; Fill in buyer information<\/span><\/h3>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073837105.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"415\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073837105-1024x415.png\" alt=\"\" class=\"wp-image-45806\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073837105-1024x415.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073837105-300x122.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073837105-768x312.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073837105-1536x623.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073837105-360x146.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124073837105.png 1876w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul><li><strong>Buyer&#8217;s email<\/strong>: <span style=\"color: rgb(223, 42, 63);\">*Required. <\/span>Upon creating the order, the system will automatically send an email to the buyer. This email allows the buyer to view order details and complete payment<\/li><li><strong>Buyer name<\/strong>: <span style=\"color: rgb(223, 42, 63);\">*Required<\/span>. Only non-Chinese characters are supported. Providing a correct full name can accelerate the review<\/li><li><strong>Online store address<\/strong>: <span style=\"color: rgb(223, 42, 63);\">*Required.<\/span> Please make sure to enter the seller&#8217;s online storefront URL<\/li><\/ul>\n\n\n\n<p>To edit seller information, please click &#8220;Edit&#8221; in the top right corner. Click &#8220;Confirm changes&#8221; to save.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074130841.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074130841-1024x533.png\" alt=\"\" class=\"wp-image-45810\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074130841-1024x533.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074130841-300x156.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074130841-768x400.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074130841-1536x799.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074130841-360x187.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074130841.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-3-add-product-information\"><span style=\"font-size:20px;text-transform:none\"> Step 3 &#8211; Add product information<\/span><\/h3>\n\n\n\n<ul>\n<li>Scroll down to fill in the product information<\/li>\n\n\n\n<li>You can <strong>add product or add contract<\/strong> to detail the goods. (Up to 30 products can be added at a time)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074345364.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074345364-1024x490.png\" alt=\"\" class=\"wp-image-45812\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074345364-1024x490.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074345364-300x143.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074345364-768x367.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074345364-1536x734.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074345364-2048x979.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074345364-360x172.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074431349.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"362\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074431349-1024x362.png\" alt=\"\" class=\"wp-image-45816\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074431349-1024x362.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074431349-300x106.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074431349-768x272.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074431349-1536x543.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074431349-2048x725.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074431349-360x127.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<style type=\"text\/css\">\n.tg  {border-collapse:collapse;border-spacing:0;}\n.tg td{border-color:black;border-style:solid;border-width:1px;font-family:Arial, sans-serif;font-size:14px;\n  overflow:hidden;padding:10px 5px;word-break:normal;}\n.tg th{border-color:black;border-style:solid;border-width:1px;font-family:Arial, sans-serif;font-size:14px;\n  font-weight:normal;overflow:hidden;padding:10px 5px;word-break:normal;}\n.tg .tg-o2bc{color:#820014;text-align:center;vertical-align:top}\n.tg .tg-baqh{text-align:center;vertical-align:top}\n.tg .tg-hts2{background-color:#8C8C8C;color:#FFF;font-weight:bold;text-align:center;vertical-align:top}\n.tg .tg-76ew{background-color:#F5F5F5;font-weight:bold;text-align:center;vertical-align:top}\n.tg .tg-0lax{text-align:left;vertical-align:top}\n.tg .tg-o0is{color:#003A8C;text-align:center;vertical-align:top}\n<\/style>\n<table class=\"tg\"><thead>\n  <tr>\n    <th class=\"tg-hts2\"><span style=\"color:#FFF\">Items<\/span><\/th>\n    <th class=\"tg-hts2\"><span style=\"color:#FFF\">Required or Optional<\/span><\/th>\n    <th class=\"tg-hts2\"><span style=\"color:#FFF\">Remarks<\/span><\/th>\n  <\/tr><\/thead>\n<tbody>\n  <tr>\n    <td class=\"tg-76ew\" colspan=\"3\">Option 1. Add product information by selecting &#8220;Add product&#8221;<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Product image<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">*Required<\/span><\/td>\n    <td class=\"tg-0lax\">.JPG or .PNG format with size no larger than 10MB.<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Product name<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">*Required<\/span><\/td>\n    <td class=\"tg-0lax\">English and English symbols only<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Product specifications<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">*Required<\/span><\/td>\n    <td class=\"tg-0lax\">English and English symbols only<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Product quantity and unit<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">*Required<\/span><\/td>\n    <td class=\"tg-0lax\">Quantity only supports integer filling, maximum of 10,000.<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Product unit price<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">*Required<\/span><\/td>\n    <td class=\"tg-0lax\">Unit price supports numeric filling, precise to two decimal places.<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Currency<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">\/<\/span><\/td>\n    <td class=\"tg-0lax\">USD only<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Detailed information<\/td>\n    <td class=\"tg-o0is\"><span style=\"color:#003A8C\">Optional<\/span><\/td>\n    <td class=\"tg-0lax\">English and English symbols only<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-76ew\" colspan=\"3\">Option 2. Add product information by selecting &#8220;Add contract&#8221;<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Product name<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">*Required<\/span><\/td>\n    <td class=\"tg-0lax\">English and English symbols only; please separate multiple products with English commas.<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Total quantity and unit<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">*Required<\/span><\/td>\n    <td class=\"tg-0lax\">Quantity only supports integer filling, maximum of 10,000.<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Total order amount<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">*Required<\/span><\/td>\n    <td class=\"tg-0lax\">Unit price supports numeric filling, precise to two decimal places.<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Currency<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">\/<\/span><\/td>\n    <td class=\"tg-0lax\">USD only<\/td>\n  <\/tr>\n  <tr>\n    <td class=\"tg-baqh\">Contract attachment<\/td>\n    <td class=\"tg-o2bc\"><span style=\"color:#820014\">*Required<\/span><\/td>\n    <td class=\"tg-0lax\">A maximum of 5 attachments can be uploaded, each up to 10MB. Supported formats include: jpeg\/png\/jpg\/pdf<\/td>\n  <\/tr>\n<\/tbody><\/table>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-4-creating-a-shipping-plan\"><span style=\"font-size:20px;text-transform:none\"> Step 4 &#8211; Creating a shipping plan<\/span><\/h3>\n\n\n\n<ul>\n<li>Choose &#8220;Receiving payment before delivery&#8221; or &#8220;Shipment before collection&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074711619.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"629\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074711619-1024x629.png\" alt=\"\" class=\"wp-image-45817\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074711619-1024x629.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074711619-300x184.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074711619-768x472.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074711619-360x221.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074711619.png 1266w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074750669.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"537\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074750669-1024x537.png\" alt=\"\" class=\"wp-image-45818\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074750669-1024x537.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074750669-300x157.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074750669-768x403.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074750669-360x189.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074750669.png 1323w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul><li><strong>Shipping time:<\/strong><\/li><\/ul><p>If you choose &#8220;Receiving payment before delivery&#8221;, please enter delivery time: &#8220;After full amount payment is received, ship within (X) natural days. <\/p><p>If you choose to &#8220;Shipment before collection&#8221;, please enter delivery time: After advance payment is received, ship within (X) natural days.<\/p><ul><li><strong>Shipping method:<\/strong> <span style=\"color: rgb(223, 42, 63);\">*Required<\/span>. Click on the dropdown list to select the shipping method, such as international express, sea shipping, air shipping, land transportation, rail transportation, special line transportation, or other means.<\/li><\/ul><p><em>Note: The shipping method you choose here relates to the type of shipping proof you will submit later.<\/em><\/p><ul><li><strong>Trade terms: <\/strong>*Required. Fill in according to the actual trade situation. You can click on the <em>Trade terms explanation<\/em> for details.<\/li><li><strong>Shipping address: <\/strong>Add the buyer&#8217;s actual delivery address, which should be consistent with the information in the cross-border shipping proof that you upload after shipping. <span style=\"color: rgb(223, 42, 63);\">The length of the shipping address must not exceed 200 characters.<\/span><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074903933.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074903933-1024x533.png\" alt=\"\" class=\"wp-image-45819\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074903933-1024x533.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074903933-300x156.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074903933-768x400.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074903933-1536x800.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074903933-2048x1067.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074903933-360x188.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074943478.png\"><img loading=\"lazy\" decoding=\"async\" width=\"843\" height=\"1024\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074943478-843x1024.png\" alt=\"\" class=\"wp-image-45820\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074943478-843x1024.png 843w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074943478-247x300.png 247w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074943478-768x933.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074943478-360x437.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124074943478.png 1029w\" sizes=\"(max-width: 843px) 100vw, 843px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-5-confirm-payment-plan\"><span style=\"font-size:20px;text-transform:none\"> Step 5 &#8211; Confirm payment plan<\/span><\/h3>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-3 wp-block-columns-is-layout-flex\" style=\"background-color:#8dd2fc3b\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p id=\"ub278e1ad\"><strong>Payment plan<\/strong>:<\/p>\n\n\n\n<p id=\"u07483d66\">If you select &#8220;Receiving payment before delivery&#8221; under &#8220;Shipping plan&#8221;, the payment plan can be set to <strong>either<\/strong> &#8220;Full amount payment&#8221; or &#8220;Advance and final payment&#8221;.<\/p>\n\n\n\n<p id=\"uc682403a\">If you select &#8220;Shipment before collection&#8221; under &#8220;Shipping plan&#8221;, the payment method available is &#8220;<strong>Full amount payment<\/strong>&#8221; only.<\/p>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-if-you-select-full-amount-payment\">If you select full amount payment<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075143643.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"449\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075143643-1024x449.png\" alt=\"\" class=\"wp-image-45821\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075143643-1024x449.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075143643-300x132.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075143643-768x337.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075143643-1536x674.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075143643-360x158.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075143643.png 1586w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li><strong>Beneficiary<\/strong> displays WorldFirst logo and the company name the sellers filled in upon registration<\/li>\n\n\n\n<li><strong>Receiving amount <\/strong>displays total order amount<\/li>\n\n\n\n<li><strong>Transaction service fee <\/strong>supports the selection of &#8220;Buyer Bears&#8221; and &#8220;Seller Bears&#8221;. Transaction service fee is the fee incurred during WorldTrade transactions. Transaction service fee = Payment amount * service fee rate. If the buyer pays by credit card or debit card, the default rate is 2.9%, and the actual rate is subject to the online display page<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-if-you-select-advance-and-final-payment\">If You select advance and final payment<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075256285.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"530\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075256285-1024x530.png\" alt=\"\" class=\"wp-image-45822\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075256285-1024x530.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075256285-300x155.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075256285-768x398.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075256285-1536x796.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075256285-360x186.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075256285.png 1869w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li><strong>Beneficiary<\/strong> displays WorldFirst logo and the company name the sellers filled in upon registration<\/li>\n\n\n\n<li><strong>Advance payment amount: <\/strong>*Required. Enter the advance payment amount agreed upon with the buyer, precise to two decimal points. Note that the advance payment amount must not exceed 60% of the total order amount. The rest of the order amount will be automatically calculated<\/li>\n\n\n\n<li><strong>Transaction service fee <\/strong>supports the selection of &#8220;Buyer Bears&#8221; and &#8220;Seller Bears&#8221;. Transaction service fee is the fee incurred during WorldTrade transactions. Transaction service fee = Payment amount * service fee rate. If the buyer pays by credit card or debit card, the default rate is 2.9%, and the actual rate is subject to the online display page<\/li>\n<\/ul>\n\n\n\n<p><em>Note: If the service fee is borne by the buyer, the fee = the payment fee * rate; if the service fee is borne by the seller, the <\/em><span style=\"color: rgb(255, 77, 79);\"><em>seller&#8217;s actual credited amount = the amount to be paid &#8211; payment service fee<\/em><\/span><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075438638.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"145\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075438638-1024x145.png\" alt=\"\" class=\"wp-image-45824\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075438638-1024x145.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075438638-300x43.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075438638-768x109.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075438638-360x51.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075438638.png 1394w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p id=\"uf5e18efe\">After the above information is filled in, you can choose to fill in more order-related note information, click Save or Order Preview in the next step after completion.<\/p>\n\n\n\n<p id=\"u21154d04\">*<em> The system will autosave your order draft every minute.<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075522527.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"242\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075522527-1024x242.png\" alt=\"\" class=\"wp-image-45825\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075522527-1024x242.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075522527-300x71.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075522527-768x181.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075522527-360x85.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075522527.png 1352w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-6-preview-order\"><span style=\"font-size:20px;text-transform:none\"> Step 6 &#8211; Preview order<\/span><\/h3>\n\n\n\n<p>You can check the order preview by both the seller and buyer side.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075659240.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075659240-1024x542.png\" alt=\"\" class=\"wp-image-45826\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075659240-1024x542.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075659240-300x159.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075659240-768x406.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075659240-1536x813.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075659240-360x190.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075659240.png 1877w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075735846.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075735846-1024x535.png\" alt=\"\" class=\"wp-image-45827\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075735846-1024x535.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075735846-300x157.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075735846-768x401.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075735846-1536x802.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075735846-360x188.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075735846.png 1877w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075946112.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"199\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075946112-1024x199.png\" alt=\"\" class=\"wp-image-45830\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075946112-1024x199.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075946112-300x58.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075946112-768x149.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075946112-1536x298.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075946112-360x70.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124075946112.png 1588w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>You can click &#8220;Confirm and send&#8221; to proceed. If you need to edit the information again, please click &#8220;Return to edit&#8221; to go back to the previous page. After pressing the &#8220;Confirm and send&#8221; button, the system will verify the order details and send it to the buyer&#8217;s email.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080129241.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"541\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080129241-1024x541.png\" alt=\"\" class=\"wp-image-45831\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080129241-1024x541.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080129241-300x158.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080129241-768x406.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080129241-1536x811.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080129241-360x190.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080129241.png 1869w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>You can also &#8220;Copy the order link&#8221; on this page and send it to the buyer through chat software.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2><span style=\"font-size: 24px;text-transform:none\">How to manage the order<\/span><\/h2>\n\n\n\n<h3><span style=\"color: rgb(245, 34, 45); font-size: 20px;\">\u4e28<\/span><span style=\"color: rgba(4, 15, 36, 0.85); font-size: 20px;\">Order details<\/span><\/h3>\n\n\n\n<p id=\"u55b95a4e\">You can check order details by the following two ways:<\/p>\n\n\n\n<ul>\n<li>Once the order has been successfully created and sent to the buyer, click on &#8220;View order details&#8221; to access the details of the order.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080416858.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"543\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080416858-1024x543.png\" alt=\"\" class=\"wp-image-45832\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080416858-1024x543.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080416858-300x159.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080416858-768x407.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080416858-1536x815.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080416858-360x191.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080416858.png 1863w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Navigate through the left sidebar and click on &#8220;WorldTrade&#8221; &#8211; &#8220;order management&#8221;. Locate the relevant order, then click on the &#8220;\u00b7\u00b7\u00b7&#8221; on the right side<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080512171.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080512171-1024x540.png\" alt=\"\" class=\"wp-image-45833\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080512171-1024x540.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080512171-300x158.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080512171-768x405.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080512171-1536x810.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080512171-360x190.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080512171.png 1894w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Click on &#8220;Order details&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080603679.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"531\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080603679-1024x531.png\" alt=\"\" class=\"wp-image-45834\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080603679-1024x531.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080603679-300x156.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080603679-768x398.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080603679-1536x796.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080603679-360x187.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080603679.png 1906w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>On the Order details page, you can view the key information of the current order as well as the various actions:<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080655900.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"533\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080655900-1024x533.png\" alt=\"\" class=\"wp-image-45835\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080655900-1024x533.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080655900-300x156.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080655900-768x400.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080655900-1536x799.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080655900-360x187.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080655900.png 1903w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3><span style=\"color: rgb(245, 34, 45); font-size: 20px;\">\u4e28<\/span><span style=\"color: rgba(4, 15, 36, 0.85); font-size: 20px;\">Order operations<\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-payment-reminder\">Payment reminder<\/h4>\n\n\n\n<ul>\n<li>Click on &#8220;Remind for Payment,&#8221; and the buyer will receive a payment reminder within their portal<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080835152.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"439\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080835152-1024x439.png\" alt=\"\" class=\"wp-image-45839\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080835152-1024x439.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080835152-300x129.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080835152-768x329.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080835152-1536x659.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080835152-360x154.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124080835152.png 1574w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-order-shipment\">Order shipment<\/h4>\n\n\n\n<ul>\n<li>After the overseas buyer has successfully made a payment, you will receive a notification via email and onsite message, you can directly access the order page via the link to check the status.\n<ul>\n<li>If your order&#8217;s shipping condition is &#8220;receiving payment before delivery&#8221;, once the buyer pays the advance or the full amount payment, the seller must process the shipment within the agreed time<\/li>\n\n\n\n<li>If your order&#8217;s shipping condition is &#8220;shipment before collection&#8221;, please proceed to handle the shipping directly on the order details page<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Click on &#8220;Ship now&#8221; to go to the shipping center.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081029637.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"419\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081029637-1024x419.png\" alt=\"\" class=\"wp-image-45846\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081029637-1024x419.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081029637-300x123.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081029637-768x315.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081029637-1536x629.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081029637-360x147.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081029637.png 1577w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>You can also scroll down to the &#8220;Shipping plan&#8221; on the order details page and click &#8220;Ship now&#8221; to go to the shipping center<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081120984.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"561\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081120984-1024x561.png\" alt=\"\" class=\"wp-image-45847\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081120984-1024x561.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081120984-300x164.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081120984-768x421.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081120984-1536x841.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081120984-360x197.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081120984.png 1552w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Enter the shipping center<\/li>\n\n\n\n<li>You can select the products to be shipped and upload the corresponding logistic documents here<\/li>\n<\/ul>\n\n\n\n<p><strong>Select products to ship<\/strong><\/p>\n\n\n\n<ul>\n<li>Click &#8220;Add logistics batch&#8221;, then click &#8220;Select products to ship&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081301800.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"461\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081301800-1024x461.png\" alt=\"\" class=\"wp-image-45848\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081301800-1024x461.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081301800-300x135.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081301800-768x346.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081301800-1536x692.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081301800-360x162.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081301800.png 1597w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081341729-1024x282.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"282\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081341729-1024x282.png\" alt=\"\" class=\"wp-image-45849\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081341729-1024x282.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081341729-300x83.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081341729-768x211.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081341729-1536x422.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081341729-360x99.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081341729.png 1607w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>You can choose to ship all products in one batch, or you can choose to ship the products in multiple batches<\/li>\n\n\n\n<li>After confirming the products and quantities for this batch, click on &#8220;Confirm shipping products&#8221; below<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081434108-1024x832.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"832\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081434108-1024x832.png\" alt=\"\" class=\"wp-image-45851\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081434108-1024x832.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081434108-300x244.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081434108-768x624.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081434108-360x292.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081434108.png 1215w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><strong>Upload shipping voucher<\/strong><\/p>\n\n\n\n<ul>\n<li>Click on &#8220;Upload shipping voucher&#8221; to submit your shipping documents<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081549412.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"726\" height=\"178\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081549412.webp\" alt=\"\" class=\"wp-image-45855\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081549412.webp 726w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081549412-300x74.webp 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081549412-360x88.webp 360w\" sizes=\"(max-width: 726px) 100vw, 726px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081621138-1024x547.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"547\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081621138-1024x547.png\" alt=\"\" class=\"wp-image-45856\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081621138-1024x547.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081621138-300x160.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081621138-768x410.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081621138-1536x820.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081621138-360x192.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081621138.png 1856w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>After the submission of the shipping proof, WorldFirst will review and make a decision in 24 hours. If the review passes, the shipment is considered successful<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081731683.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"395\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081731683-1024x395.png\" alt=\"\" class=\"wp-image-45857\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081731683-1024x395.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081731683-300x116.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081731683-768x296.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081731683-1536x592.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081731683-360x139.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081731683.png 1584w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>If additional documents are required, our staff will contact you through email. Once you&#8217;ve provided the required documents and passed our review, the logistics status will be updated to &#8220;Approved.&#8221; If the review fails, the order will be closed by the system.<\/p>\n\n\n\n<p><span style=\"color: rgb(223, 42, 63);\">After the shipment, <\/span>you can view the real-time logistics tracking in the &#8220;Order details&#8221; &#8211; &#8220;Shipping plan.&#8221; <strong>At the same time, the payment from this order will be credited to your account balance, where you may operate withdrawals\/transfers.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081917236.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"971\" height=\"425\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081917236.webp\" alt=\"\" class=\"wp-image-45858\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081917236.webp 971w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081917236-300x131.webp 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081917236-768x336.webp 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124081917236-360x158.webp 360w\" sizes=\"(max-width: 971px) 100vw, 971px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>Clicking on &#8220;Logistics tracking record&#8221; and check the complete logistics tracking record of the product<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082006947.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"778\" height=\"357\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082006947.webp\" alt=\"\" class=\"wp-image-45859\" style=\"width:500px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082006947.webp 778w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082006947-300x138.webp 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082006947-768x352.webp 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082006947-360x165.webp 360w\" sizes=\"(max-width: 778px) 100vw, 778px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>After the buyer confirms delivery of the products, the top of the order details will prompt to you \u201c\u2714 Order completion&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082054588.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"237\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082054588-1024x237.png\" alt=\"\" class=\"wp-image-45860\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082054588-1024x237.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082054588-300x69.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082054588-768x178.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082054588-1536x356.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082054588-2048x474.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082054588-360x83.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-order-cancellation\">Order cancellation<\/h4>\n\n\n\n<ul>\n<li>Direct to the left navigation bar and click on &#8220;WorldTrade&#8221; &#8211; &#8220;Order management&#8221; to view all the orders you have created<\/li>\n\n\n\n<li>You can filter the orders you want to cancel by using order number, buyer&#8217;s email, or other relevant details<\/li>\n\n\n\n<li>Find the certain order, click on &#8220;&#8230;&#8221; on the right side, then &#8220;Cancel order&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082401197.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"373\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082401197-1024x373.png\" alt=\"\" class=\"wp-image-45864\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082401197-1024x373.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082401197-300x109.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082401197-768x280.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082401197-1536x560.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082401197-360x131.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082401197.png 1580w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>You can also click &#8220;Order details&#8221; and click &#8220;Cancel order&#8221; on the top right side<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082458754.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"447\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082458754-1024x447.png\" alt=\"\" class=\"wp-image-45866\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082458754-1024x447.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082458754-300x131.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082458754-768x335.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082458754-1536x670.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082458754-360x157.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082458754.png 1538w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>It will prompt you whether to cancel the order or not. Click on &#8220;Confirm&#8221; to proceed<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082552614.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"173\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082552614.webp\" alt=\"\" class=\"wp-image-45868\" style=\"width:500px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082552614.webp 480w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082552614-300x108.webp 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082552614-360x130.webp 360w\" sizes=\"(max-width: 480px) 100vw, 480px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>After that, a notification will appear at the top of the order details page. You can view all manually cancelled orders in &#8220;Order management&#8221; &#8211; &#8220;cancelled&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082651197-1024x220.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"220\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082651197-1024x220.png\" alt=\"\" class=\"wp-image-45869\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082651197-1024x220.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082651197-300x64.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082651197-768x165.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082651197-1536x330.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082651197-360x77.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082651197.png 1554w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p><em>Note: Both the seller and the buyer can cancel the order if the order <\/em><span style=\"color: rgb(255, 77, 79);\"><em>hasn&#8217;t yet been paid and shipped.<\/em><\/span><\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-initiate-order-refund\">Initiate order refund<\/h4>\n\n\n\n<ul><li><span style=\"color: rgb(223, 42, 63);\">If you have reached an agreement with the buyer<\/span> to initiate a refund for an order, you can click on &#8220;WorldTrade&#8221; &#8211; &#8220;Order management&#8221; in the left navigation bar to view all the orders you have created<\/li><li>You can filter the orders you want to initiate a refund by using order number, buyer&#8217;s email, or other relevant details<\/li><li>Find the certain order, click on &#8220;&#8230;&#8221; on the right side, then &#8220;Initiate refund&#8221;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082838503.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"267\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082838503-1024x267.png\" alt=\"\" class=\"wp-image-45870\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082838503-1024x267.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082838503-300x78.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082838503-768x200.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082838503-1536x401.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082838503-2048x535.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082838503-360x94.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>You can also click &#8220;Order details&#8221; and click &#8220;Initiate refund&#8221; on the top right side<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082929763.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"190\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082929763-1024x190.png\" alt=\"\" class=\"wp-image-45871\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082929763-1024x190.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082929763-300x56.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082929763-768x142.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082929763-1536x285.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082929763-2048x380.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124082929763-360x67.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p id=\"uf52592aa\">On the &#8220;Initiate refund&#8221; page, you need to select the refund amount; if you enter a refund reason, this information will be recorded in the order details.<\/p>\n\n\n\n<ul>\n<li>If the order was fully paid, only full refunds are supported; once the refund is successfully submitted, the order will be automatically closed.<\/li>\n\n\n\n<li>If the order was partially paid (with advance and final payments), you can choose to refund the advance payment, the final payment, or both. Only when both the advance and final payments are successfully refunded will the order be automatically closed.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124083024405.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124083024405-1024x540.png\" alt=\"\" class=\"wp-image-45872\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124083024405-1024x540.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124083024405-300x158.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124083024405-768x405.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124083024405-360x190.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124083024405.png 1338w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>After clicking &#8220;submit&#8221;, you will need to verify your identity. You can choose to receive the one-time password via SMS or email<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084036490.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"456\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084036490-1024x456.png\" alt=\"\" class=\"wp-image-45873\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084036490-1024x456.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084036490-300x134.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084036490-768x342.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084036490-1536x684.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084036490-360x160.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084036490.png 1651w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<p>After a refund is successfully submitted, the funds are expected to be returned to the buyer&#8217;s original payment method within 7 working days. The exact time depends on the policies and processing times of the buyer&#8217;s card-issuing bank. You can view refund information in the &#8220;Order details&#8221; &#8211; &#8220;Payment plan&#8221;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084211821.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"542\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084211821-1024x542.png\" alt=\"\" class=\"wp-image-45874\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084211821-1024x542.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084211821-300x159.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084211821-768x406.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084211821-1536x812.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084211821-360x190.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084211821.png 1864w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084252414.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"462\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084252414-1024x462.png\" alt=\"\" class=\"wp-image-45875\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084252414-1024x462.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084252414-300x135.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084252414-768x347.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084252414-1536x694.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084252414-360x163.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084252414.png 1557w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-4 wp-block-columns-is-layout-flex\" style=\"background-color:#f78da83b\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p id=\"u770dd197\"><em>Please note:<\/em><\/p>\n\n\n\n<ul>\n<li><em>Refunds are only supported for orders within<\/em><em> 360 days <\/em><em>from the successful payment date.<\/em><\/li>\n\n\n\n<li><em>Transaction service fees are not refundable.<\/em><\/li>\n\n\n\n<li><em>Once a refund is initiated, it cannot be revoked. Please verify the order information for which you want to initiate the refund, to ensure that you are processing the correct amount to be refunded.<\/em><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h-copy-order\">Copy order<\/h4>\n\n\n\n<p>If you want to duplicate an existing order to create a new one, you can do so by following these steps:<\/p>\n\n\n\n<ul>\n<li>Click on &#8220;WorldTrade&#8221; in the left navigation bar and select &#8220;Order management&#8221;<\/li>\n\n\n\n<li>Here, you will view a list of all your created orders<\/li>\n\n\n\n<li>Find the order you want to duplicate and click the &#8220;\u00b7\u00b7\u00b7&#8221;on the right and click &#8220;Copy order&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084519713.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"564\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084519713-1024x564.png\" alt=\"\" class=\"wp-image-45876\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084519713-1024x564.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084519713-300x165.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084519713-768x423.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084519713-1536x846.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084519713-360x198.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084519713.png 1618w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>The system will create a draft order based on the details of the selected order. (Please note: if you already have an order draft, this new draft will overwrite your current draft)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084625276.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"457\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084625276-1024x457.png\" alt=\"\" class=\"wp-image-45877\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084625276-1024x457.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084625276-300x134.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084625276-768x343.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084625276-360x161.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084625276.png 1218w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>After clicking \u3010Confirm\u3011, a message will appear indicating that the order has been successfully copied<\/li>\n\n\n\n<li>You will then be automatically redirected to the order drafting page, where you can continue editing the order<\/li>\n\n\n\n<li>For more details, you can refer to the previous steps on how to draft an order<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084748848.webp\"><img loading=\"lazy\" decoding=\"async\" width=\"781\" height=\"96\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084748848.webp\" alt=\"\" class=\"wp-image-45878\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084748848.webp 781w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084748848-300x37.webp 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084748848-768x94.webp 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084748848-360x44.webp 360w\" sizes=\"(max-width: 781px) 100vw, 781px\" \/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084829698.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"427\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084829698-1024x427.png\" alt=\"\" class=\"wp-image-45879\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084829698-1024x427.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084829698-300x125.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084829698-768x321.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084829698-1536x641.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084829698-360x150.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124084829698.png 1790w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2><span style=\"font-size:24px;text-transform:none\">How to manage order requests<\/span><\/h2>\n\n\n\n<p>After receiving the order requests from your overseas buyers, if you confirm to cooperate with the buyer, you can generate a WorldTrade order based on the order request and send it to the buyer for order fulfillment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span style=\"font-size:20px;text-transform:none\"> Step 1 &#8211; Check order request email<\/span><\/h3>\n\n\n\n<ul>\n<li>If you have received an email of order request notification from your buyer, click &#8220;View order request&#8221;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085452884.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"495\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085452884-1024x495.png\" alt=\"\" class=\"wp-image-45880\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085452884-1024x495.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085452884-300x145.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085452884-768x371.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085452884-1536x742.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085452884-2048x989.png 2048w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085452884-360x174.png 360w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul>\n<li>After clicking to view the order request, the system will automatically verify <strong>whether the email has been registered and verified with WorldFirst<\/strong>, and guide you to log in\/activate WorldTrade<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-2-view-order-request-details\"><span style=\"font-size: 20px;text-transform:none\"> Step 2 &#8211; View order request details<\/span><\/h3>\n\n\n\n<p>After completing the authentication of your WorldFirst B2B account, and successfully activating WorldTrade, you will be redirected to the order request detail page, where you can view the details including buyer&#8217;s email, buyer&#8217;s name, product name, quantity, and unit, etc.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085759307.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"644\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085759307-1024x644.png\" alt=\"\" class=\"wp-image-45881\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085759307-1024x644.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085759307-300x189.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085759307-768x483.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085759307-1536x965.png 1536w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085759307-360x226.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085759307.png 1962w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-step-3-create-worldtrade-order-or-reject-the-order-request\"><span style=\"font-size: 20px;text-transform:none\"> Step 3 &#8211; Create WorldTrade order or reject the order request<\/span><\/h3>\n\n\n\n<p id=\"ubdb32557\">Click on &#8220;WorldTrade&#8221;-\u201cOrder request&#8221; in the left navigation bar, find the corresponding order request, then choose <strong>&#8220;Create an order&#8221;<\/strong> or <strong>&#8220;Reject&#8221;<\/strong>.<\/p>\n\n\n\n<ul>\n<li>If you confirm to cooperate with the buyer, you can click &#8220;Create an order&#8221; to jump to the WorldTrade drafting order page. A WorldTrade order will be generated based on the order request information (the process is the same as drafting WT order process). After finish drafting, the order will be sent to the buyer, then you can continue to fulfill the order.<\/li>\n\n\n\n<li>If you refuse to cooperate with the buyer, please click &#8220;Reject&#8221;. After confirmation, the order request will be automatically closed and no order can be generated. The order request status will be updated to <strong>&#8220;Seller rejected&#8221;<\/strong>.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085926390.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"204\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085926390-1024x204.png\" alt=\"\" class=\"wp-image-45882\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085926390-1024x204.png 1024w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085926390-300x60.png 300w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085926390-768x153.png 768w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085926390-360x72.png 360w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/9\/2025\/01\/20250124085926390.png 1530w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Co-launched by WorldFirst and licensed partner organisations, WorldTrade is an exciting upgrade to your order management, trade fulfillment and order payment experience. With WorldTrade, businesses from 200+ countries and regions can get direct sourcing from you securely and at speed How to activate WorldTrade *Service Conditions: Step 1 &#8211; Login to WorldFirst portal Step 2 [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[23],"doc_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WorldTrade Seller Guide | WorldFirst SG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/sg\/help-center\/receiving-payments\/worldtrade-seller-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_SG\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WorldTrade Seller Guide\" \/>\n<meta property=\"og:description\" content=\"Co-launched by WorldFirst and licensed partner organisations, WorldTrade is an exciting upgrade to your order management, trade fulfillment and order payment experience. 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