{"id":44799,"date":"2025-08-27T03:01:39","date_gmt":"2025-08-27T03:01:39","guid":{"rendered":"http:\/\/anja"},"modified":"2025-08-27T03:01:39","modified_gmt":"2025-08-27T03:01:39","slug":"how-to-set-up-and-manage-low-balance-alerts","status":"publish","type":"docs","link":"https:\/\/www.worldfirst.com\/sasia\/help-center\/world-card\/how-to-set-up-and-manage-low-balance-alerts\/","title":{"rendered":"How do I set up and manage low balance alerts?"},"content":{"rendered":"\n<p class=\"has-background\" style=\"background-color:#8dd2fc3b\">Low balance alert allows you to monitor your account balance and receive notifications when it falls below a specified threshold. As an account owner or admin, you can customize these alerts directly from the World Card settings within your dashboard. This feature gives you the flexibility to define thresholds, set notification frequencies, and manage delivery preferences to ensure you&#8217;re always updated on your account status.<\/p>\n\n\n\n<h2><span style=\"font-size: 22px;text-transform:none\">Enable\/disable low balance alerts<\/span><\/h2>\n\n\n\n<ul>\n<li>Log in to your WorldFirst dashboard and go to &#8220;World Card&#8221; from the navigation<\/li>\n\n\n\n<li>Click &#8220;Card Settings&#8221; and navigate to the &#8220;Balance Alert&#8221; section<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754552306958-42706bdf-5e76-4463-b438-6dd3c6767b9d.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754552306958-42706bdf-5e76-4463-b438-6dd3c6767b9d-1024x683.png\" alt=\"\" class=\"wp-image-44642\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>By default, the low balance alert feature is turned OFF<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754552359041-1d45fe51-d0ad-4191-ac11-85a4c445e4cc.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754552359041-1d45fe51-d0ad-4191-ac11-85a4c445e4cc-1024x538.png\" alt=\"\" class=\"wp-image-44643\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<p id=\"u69a5b01e\">Toggle the low balance alert switch to ON to activate the feature, or toggle it to OFF to deactivate it.<\/p>\n\n\n\n<p id=\"u2ea23a4a\">Once enabled, you can proceed to customize your alert preferences.<\/p>\n\n\n\n<h2><span style=\"font-size: 22px;text-transform:none\">Customize low balance alert settings<\/span><\/h2>\n\n\n\n<p id=\"uf2c23762\">In the &#8220;Balance Alert&#8221; section, you can set the following preferences:<\/p>\n\n\n\n<ul>\n<li>Currencies: Add alerts for the currencies with a balance in your account.<\/li>\n\n\n\n<li>Threshold: Set the lowest balance amount for each currency that will trigger a notification. For example: GBP 200, USD 100.00, etc. Please note that the threshold cannot be set lower than an amount equivalent to USD 100.<\/li>\n\n\n\n<li>Frequency: Choose how often you want to be notified:\n<ul>\n<li>Once only<\/li>\n\n\n\n<li>Once a day<\/li>\n\n\n\n<li>Once a week<\/li>\n\n\n\n<li>Once every two weeks<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754552316709-cca75307-ee24-48a3-a3fd-fcab51eac59f.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754552316709-cca75307-ee24-48a3-a3fd-fcab51eac59f-1024x565.png\" alt=\"\" class=\"wp-image-44644\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Currency<\/td><td>USD<\/td><td>EUR<\/td><td>HKD<\/td><td>AUD<\/td><td>CAD<\/td><td>CHF<\/td><td>CNH<\/td><td>CZK<\/td><td>GBP<\/td><td>JPY<\/td><td>MXN<\/td><td>NZD<\/td><td>PLN<\/td><td>SEK<\/td><td>SGD<\/td><\/tr><tr><td>Alert Threshold Minimum<\/td><td>100.00<\/td><td>100.00<\/td><td>800.00<\/td><td>150.00<\/td><td>130.00<\/td><td>90.00<\/td><td>700.00<\/td><td>2300.00<\/td><td>80.00<\/td><td>15000<\/td><td>1700.00<\/td><td>170.00<\/td><td>430.00<\/td><td>1000.00<\/td><td>140.00<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul>\n<li>Next, review and save your changes to start monitoring your balances according to your customized settings<\/li>\n\n\n\n<li>Once your low balance alerts are enabled, you will receive notifications via SMS whenever your account balance falls below the defined threshold<\/li>\n<\/ul>\n\n\n\n<p id=\"ue32cf3ef\">By default, notifications are sent to the WorldAccount Security mobile number associated with your account. If you need to send alerts to a different mobile number:<\/p>\n\n\n\n<ul>\n<li>Go to &#8220;Card Settings&#8221; in the &#8220;World Card&#8221; section<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754553469896-5c40536e-c97b-4b5d-9664-300b540134a6.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754553469896-5c40536e-c97b-4b5d-9664-300b540134a6-1024x414.png\" alt=\"\" class=\"wp-image-44646\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>Then, click &#8220;Edit&#8221; nexts to &#8220;Notification receiving phone number&#8221;, update the security mobile number associated with your account<\/li>\n\n\n\n<li>Next, click &#8220;Other phone number&#8221;, complete the verification process to confirm the new number<\/li>\n\n\n\n<li>Once verified, the low balance alerts will be sent to your updated mobile number instead of the default one<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754553551895-ab964eaa-36fe-4dbc-a65d-a7d03571a7a6.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/18\/2025\/08\/1754553551895-ab964eaa-36fe-4dbc-a65d-a7d03571a7a6-1024x604.png\" alt=\"\" class=\"wp-image-44647\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Low balance alert allows you to monitor your account balance and receive notifications when it falls below a specified threshold. As an account owner or admin, you can customize these alerts directly from the World Card settings within your dashboard. This feature gives you the flexibility to define thresholds, set notification frequencies, and manage delivery [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[38],"doc_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I set up and manage low balance alerts? | WorldFirst sasia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/sasia\/help-center\/world-card\/how-to-set-up-and-manage-low-balance-alerts\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I set up and manage low balance alerts?\" \/>\n<meta property=\"og:description\" content=\"Low balance alert allows you to monitor your account balance and receive notifications when it falls below a specified threshold. 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