{"id":9642,"date":"2023-10-03T11:26:46","date_gmt":"2023-10-03T11:26:46","guid":{"rendered":"https:\/\/www.worldfirst.com\/nz\/?page_id=9642"},"modified":"2026-03-24T03:18:12","modified_gmt":"2026-03-24T03:18:12","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/www.worldfirst.com\/nz\/help-support\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9642\" class=\"elementor elementor-9642\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48bcdbc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"48bcdbc\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d62df8e\" data-id=\"d62df8e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4d5eb5a elementor-widget__width-initial elementor-widget elementor-widget-breadcrumbs\" data-id=\"4d5eb5a\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.worldfirst.com\/app3\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css?ver=1773109368\"><p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.worldfirst.com\/nz\/\">Home<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c6cd1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c6cd1e\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-99904c1\" data-id=\"99904c1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-2aac914 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2aac914\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-26e363f\" data-id=\"26e363f\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-be5b396 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"be5b396\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Excellent customer service<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd231c0 elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"cd231c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<p class=\"elementor-heading-title elementor-size-default\">For any questions you have or business support you need, we're available every weekday.<\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b25233c elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b25233c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6d760f2\" data-id=\"6d760f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d27efdc elementor-widget elementor-widget-heading\" data-id=\"d27efdc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Help and support<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b9f62ea partners-description elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"b9f62ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Opening an online account only takes a matter of minutes.<\/p><p>If you have any questions or require support, you can use our live chat to speak with one of our dedicated account managers directly. We\u2019ll be happy to take you through the process step-by-step.<\/p><p><span style=\"color: #1a1a1a; letter-spacing: 0.5px;\">Or drop us an email.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40ab32d elementor-align-left elementor-widget elementor-widget-button\" data-id=\"40ab32d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"mailto:ausclientrelations@worldfirst.com\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Email us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c27497 elementor-widget elementor-widget-text-editor\" data-id=\"6c27497\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>For press or media enquiries please contact\u00a0<a href=\"mailto:media@worldfirst.com\">media@worldfirst.com<\/a>.<\/p><p>Please see full contact details and opening hours below.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5a3eb72\" data-id=\"5a3eb72\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a174dcf elementor-widget elementor-widget-image\" data-id=\"a174dcf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"659\" height=\"390\" src=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/17\/2023\/11\/asset_03_au_were_here_to_help.png\" class=\"attachment-large size-large wp-image-24958\" alt=\"\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/17\/2023\/11\/asset_03_au_were_here_to_help.png 659w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/17\/2023\/11\/asset_03_au_were_here_to_help-300x178.png 300w\" sizes=\"(max-width: 659px) 100vw, 659px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c1020fd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c1020fd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9ea6466\" data-id=\"9ea6466\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f7dbba0 elementor-widget elementor-widget-heading\" data-id=\"f7dbba0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89b8610 partners-description elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"89b8610\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul><li>In Australia 1800 326 667<\/li><li>In New Zealand 0800 666 114<\/li><li>Outside Australia +61 2 8298 4990<\/li><\/ul><div class=\"lake-content\">\u00a0<\/div><div><div class=\"lake-content\"><p id=\"uff7072d3\" class=\"ne-p\"><strong><span class=\"ne-text\">If you are unable to reach us via our hotline, please click <\/span><a class=\"ne-link\" href=\"https:\/\/m.worldfirst.com\/page\/ics-phone?appCode=d5baa05e514f4d27a55394861b3da24d&amp;bizIdentity=01000083843\" target=\"_blank\" rel=\"noopener\" data-href=\"https:\/\/m.worldfirst.com\/page\/ics-phone?appCode=d5baa05e514f4d27a55394861b3da24d&amp;bizIdentity=01000083843\"><span class=\"ne-text\">here<\/span><\/a><span class=\"ne-text\"> to contact us directly for support.<\/span><\/strong><\/p><p>\u00a0<\/p><\/div><\/div><div class=\"lake-content\"><p><span class=\"ne-text\">Regular opening hours (except for AU public holidays)<\/span><\/p><p><span class=\"ne-text\"><strong>Monday to Thursday<\/strong>: 8am-6pm (AEST\/AEDT time)<\/span><\/p><\/div><div class=\"lake-content\"><span class=\"ne-text\"><strong>Friday:<\/strong> 8am-5:30pm (AEST\/AEDT time)<\/span><\/div><div>\u00a0<\/div><div class=\"lake-content\">Local call rates and charges apply.<\/div>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Excellent customer service For any questions you have or business support you need, we&#8217;re available every weekday. Help and support Opening an online account only takes a matter of minutes. If you have any questions or require support, you can use our live chat to speak with one of our dedicated account managers directly. We\u2019ll [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":9034,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact Us - Email &amp; Phone Numbers | WorldFirst NZ<\/title>\n<meta name=\"description\" content=\"Fast, secure service for your currency transfers from the Australia&#039;s leading foreign exchange broker. 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