{"id":2366,"date":"2023-12-13T22:25:19","date_gmt":"2023-12-13T22:25:19","guid":{"rendered":"https:\/\/www.worldfirst.com\/nz\/?page_id=2366"},"modified":"2024-11-06T03:50:29","modified_gmt":"2024-11-06T03:50:29","slug":"how-to-make-payments-on-your-world-account","status":"publish","type":"page","link":"https:\/\/www.worldfirst.com\/nz\/how-to-make-payments-on-your-world-account\/","title":{"rendered":"How to make payments on your World Account"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2366\" class=\"elementor elementor-2366\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4f5029b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4f5029b9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a62911\" data-id=\"1a62911\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c9798b0 elementor-widget__width-initial elementor-widget elementor-widget-breadcrumbs\" data-id=\"7c9798b0\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.worldfirst.com\/app3\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css?ver=1773109368\"><p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.worldfirst.com\/nz\/\">Home<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-78055740 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"78055740\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-54fbc905\" data-id=\"54fbc905\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d3f36dd elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"6d3f36dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">How to make payments on your World Account<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-349a806 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"349a806\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-a744703 set-colum-height-width\" data-id=\"a744703\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ec1302e underline-remove-from-hyperlink elementor-widget elementor-widget-heading\" data-id=\"ec1302e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/au\/unfunded-spot-deals\/\">Make a payment (secure a spot rate and fund later)<\/a><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-dcfd807 set-colum-height-width\" data-id=\"dcfd807\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7e054cb underline-remove-from-hyperlink elementor-widget elementor-widget-heading\" data-id=\"7e054cb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/au\/how-to-make-a-payment-from-a-balance\/\">Make a payment (from an existing balance)<\/a><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-0d89438 set-colum-height-width\" data-id=\"0d89438\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0915c0 underline-remove-from-hyperlink elementor-widget elementor-widget-heading\" data-id=\"e0915c0\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/au\/how-to-make-a-payment-unfunded-forwards\/\">Make a payment (secure a forward rate and fund later)<\/a><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-25 elementor-top-column elementor-element elementor-element-b9dec75 set-colum-height-width\" data-id=\"b9dec75\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-afc422b underline-remove-from-hyperlink elementor-widget elementor-widget-heading\" data-id=\"afc422b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\"><a href=\"\/au\/how-to-make-a-scheduled-payment-from-a-balance\/\">Make a scheduled payment (from an existing balance)<\/a><\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0fc8a86 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0fc8a86\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-874d162\" data-id=\"874d162\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e476996 elementor-widget elementor-widget-heading\" data-id=\"e476996\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Questions about payments<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-da5c097 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"da5c097\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3f35536\" data-id=\"3f35536\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f0688cb underline-remove-from-hyperlink elementor-widget elementor-widget-accordion\" data-id=\"f0688cb\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-accordion{text-align:start}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2521\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2521\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">In which currencies can I make outgoing payments?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2521\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2521\"><p>We currently support the world\u2019s major currencies:<\/p><p><strong>GBP, USD, EUR, AUD, JPY, NZD, SGD, HKD, CNH, CAD, PLN, CZK, THB, DKK, MXN, AED, SAR, CHF, SEK, NOK, ZAR, RON, ILS, and BGN.<\/strong><\/p><p>In the coming months, the following currencies will also be available to you:\u00a0<strong>EGP, INR, RON, KRW, BGN, ILS, IDR, PKR, VND, MYR, PHP, HUF, BHD, BWP, KES, LKR, MAD, MUR, TRY.<\/strong><\/p><p>Please note, that due to current sanctions, you are not able to access\u00a0<strong>RUB<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2522\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2522\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How many payments can I make at the same time?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2522\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2522\"><p>You can easily set up and send up to 25 payments at the same time using your World Account. If you&#8217;d like to send a larger amount of payments in one go, please\u00a0<a href=\"\/au\/help-support\/contact-us\/\" rel=\"noopener\">contact our customer service team<\/a>. They&#8217;ll be able to help you manage bulk uploads using a CSV file or via an API connection. This will enable you to make hundreds of payments in one go.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2523\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2523\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long will my payment take?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2523\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2523\"><p>The speed of your payment depends on factors including the currency you&#8217;re sending money in, the payee&#8217;s bank and country, as well as the size of the transaction.<\/p><p>The following currency\/country combinations are normally received on the same day:<\/p><ul><li>EUR to Europe<\/li><li>GBP to UK<\/li><li>USD to US<\/li><li>SGD to SG<\/li><li>HKD\/USD to HK<\/li><li>AUD to AU<\/li><li>NZD to NZ<\/li><\/ul><p>For any currency\/country combinations outside of the above list, please allow an additional 1-3 working days. However, in some cases, a payee\u2019s bank may take an additional working day to credit their account. For specific currency timings, please\u00a0<a href=\"\/au\/help-support\/contact-us\/\" rel=\"noopener\">contact us<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2524\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2524\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What Payee details do I need in order to send money?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2524\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2524\"><p>When adding a payee on the portal, you&#8217;ll be prompted to add the relevant details, depending on your payment currency and payee country. For example:<\/p><ul><li>Europe &#8211; IBAN and SWIFT<\/li><li>Australia &#8211; Account number, SWIFT or BSB code<\/li><li>New Zealand &#8211; Account number, 6-digit bank code and SWIFT<\/li><li>USA &#8211; Account number, ABA routing number or SWIFT<\/li><li>UK &#8211; Account number and sort code or SWIFT and IBAN<\/li><li>India &#8211; Account number, SWIFT and IFSC number, reason for transfer<\/li><li>China &#8211; Account number, SWIFT<\/li><li>Mexico &#8211; Account number, IBAN and SWIFT<\/li><li>Singapore &#8211; Account number and SWIFT<\/li><li>Japan &#8211; Account number and SWIFT<\/li><li>UAE &#8211; IBAN and SWIFT<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2525\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2525\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How will my payment appear in my payee's account?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2525\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2525\"><p>As we are making the payment on your behalf, the money will arrive in your payee&#8217;s account showing either your name\/company name, WorldFirst, or one of WorldFirst&#8217;s payment partner&#8217;s name.<\/p><p>For more information about specific countries and currencies, please\u00a0<a href=\"\/au\/help-support\/contact-us\/\" rel=\"noopener\">contact us<\/a>\u00a0for more support.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2526\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2526\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I cancel a payment?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2526\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2526\"><p>If you&#8217;ve scheduled a payment for a date in the future, we provide an option for you to cancel the payment in advance.<\/p><p>Just follow these steps:<\/p><ol><li>Head to\u00a0<strong>&#8216;Transaction Management&#8217;<\/strong><\/li><li>Select\u00a0<strong>&#8216;Pending Payments&#8217;<\/strong><\/li><li>Hit\u00a0<strong>&#8216;Cancel&#8217;<\/strong><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2527\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2527\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if my Payee details are incorrect?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2527\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2527\"><p>If you&#8217;ve provided an incorrect account number, name, address, or payment reference before the payment is processed by WorldFirst, we may be able to change the details for you.<\/p><p>In cases where the payment has already been processed by WorldFirst, we may be able to issue an amendment request to the payee&#8217;s bank, although in some instances we may have to wait for the money to return in order to re-process the payment.<\/p><p>The course of action will be determined by the currency, bank or destination. For more details, please contact our customer service team.<\/p><p>Unfortunately, if a payment has been made to the wrong bank (e.g. if your payee has provided the wrong SWIFT, BIC or sort code), our only options are to wait for a return of the money or to recall the payment from the incorrect destination.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2528\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2528\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I see the status of my payments?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2528\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2528\"><div class=\"e7792-e41 x-acc-item\"><div id=\"panel-e7792-e41\" class=\"\" role=\"tabpanel\" aria-hidden=\"false\" aria-labelledby=\"tab-e7792-e41\" data-x-toggleable=\"e7792-e41\" data-x-toggle-collapse=\"1\"><div class=\"x-acc-content\">We provide a status update on our online platform when viewing your payments. We also provide you with email updates on the status of your payment (e.g. successfully completed, returned, etc).<\/div><\/div><\/div><div class=\"e7792-e42 x-acc-item\">\u00a0<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-2529\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2529\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I schedule a payment for a future date?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-2529\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2529\"><p>Yes, there are many ways to set up a payment for a future date:<\/p><ol><li>If you simply want to schedule a single payment for a future date, click on the &#8216;Make a payment&#8217; tab. Whilst setting up the payment, you can select a date in the future &#8211; this is the date you&#8217;d like the payment to be made.<\/li><li>If you would like to schedule multiple recurring payments, this can be done via the &#8216;Automatic payment&#8217; section of your World Account. Here, you&#8217;ll be able to customise the payment schedule to be daily, weekly, monthly or quarterly, whilst also choosing a straight forward fixed amount to sell every time.<\/li><\/ol><p>Alternatively, you can choose a minimum threshold amount for you to transfer the entire balance. E.g. if you can have a minimum threshold amount of $1,000, this means that if the balance of the payment date is $2,000 (higher than $1,000), then we initiate your payment to send the entire $2,000. If however, your balance was $900, then we would not initiate a payment on the scheduled date and would re-check the balance on the next recurring payment date.<\/p><p><strong>Please note that if you had any scheduled automated payments set up on your old platform, you&#8217;ll need to set these up again on your new World Account. If you need support or have any questions, please\u00a0<a href=\"\/au\/help-support\/contact-us\/\" rel=\"noopener\">contact us<\/a>.<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h4 id=\"elementor-tab-title-25210\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-25210\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Where can I see my pending payments?<\/a>\n\t\t\t\t\t<\/h4>\n\t\t\t\t\t<div id=\"elementor-tab-content-25210\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-25210\"><div class=\"x-container max width offset\"><div class=\"x-main full\" role=\"main\"><article id=\"post-7792\" class=\"post-7792 page type-page status-publish hentry no-post-thumbnail\"><div class=\"entry-wrap\"><div class=\"entry-content content\"><div id=\"cs-content\" class=\"cs-content\"><div class=\"x-section e7792-e26 m60g-0 m60g-2\"><div class=\"x-row x-container max width e7792-e30 m60g-3 m60g-4 m60g-5 m60g-7 m60g-d m60g-j\"><div class=\"x-row-inner\"><div class=\"x-col e7792-e31 m60g-k m60g-l m60g-m m60g-n m60g-o m60g-t\"><div id=\"x-acc-e7792-e32\" class=\"x-acc e7792-e32 m60g-16 wf-accordion\" role=\"tablist\"><div class=\"e7792-e43 x-acc-item\"><div id=\"panel-e7792-e43\" class=\"\" role=\"tabpanel\" aria-hidden=\"false\" aria-labelledby=\"tab-e7792-e43\" data-x-toggleable=\"e7792-e43\" data-x-toggle-collapse=\"1\"><div class=\"x-acc-content\">If you have scheduled a payment for a date in the future, you can view all pending payments via the\u00a0<strong>&#8216;Transaction Management&#8217;<\/strong>\u00a0tab by selecting\u00a0<strong>&#8216;Pending Payments&#8217;<\/strong>.<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/article><\/div><\/div><footer class=\"x-colophon\" role=\"contentinfo\"><div class=\"x-bar x-bar-footer x-bar-h x-bar-relative x-bar-outer-spacers e6131-e1 m4qb-0 m4qb-1 cus-footer\" data-x-bar=\"{&quot;id&quot;:&quot;e6131-e1&quot;,&quot;region&quot;:&quot;footer&quot;,&quot;height&quot;:&quot;auto&quot;}\"><div class=\"e6131-e1 x-bar-content\"><div class=\"x-bar-container e6131-e2 m4qb-3 m4qb-4 m4qb-5\">\u00a0<\/div><\/div><\/div><\/footer><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"In which currencies can I make outgoing payments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We currently support the world\\u2019s major currencies:<\\\/p><p><strong>GBP, USD, EUR, AUD, JPY, NZD, SGD, HKD, CNH, CAD, PLN, CZK, THB, DKK, MXN, AED, SAR, CHF, SEK, NOK, ZAR, RON, ILS, and BGN.<\\\/strong><\\\/p><p>In the coming months, the following currencies will also be available to you:\\u00a0<strong>EGP, INR, RON, KRW, BGN, ILS, IDR, PKR, VND, MYR, PHP, HUF, BHD, BWP, KES, LKR, MAD, MUR, TRY.<\\\/strong><\\\/p><p>Please note, that due to current sanctions, you are not able to access\\u00a0<strong>RUB<\\\/strong>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How many payments can I make at the same time?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can easily set up and send up to 25 payments at the same time using your World Account. If you&#8217;d like to send a larger amount of payments in one go, please\\u00a0<a href=\\\"\\\/au\\\/help-support\\\/contact-us\\\/\\\" rel=\\\"noopener\\\">contact our customer service team<\\\/a>. They&#8217;ll be able to help you manage bulk uploads using a CSV file or via an API connection. This will enable you to make hundreds of payments in one go.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How long will my payment take?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The speed of your payment depends on factors including the currency you&#8217;re sending money in, the payee&#8217;s bank and country, as well as the size of the transaction.<\\\/p><p>The following currency\\\/country combinations are normally received on the same day:<\\\/p><ul><li>EUR to Europe<\\\/li><li>GBP to UK<\\\/li><li>USD to US<\\\/li><li>SGD to SG<\\\/li><li>HKD\\\/USD to HK<\\\/li><li>AUD to AU<\\\/li><li>NZD to NZ<\\\/li><\\\/ul><p>For any currency\\\/country combinations outside of the above list, please allow an additional 1-3 working days. However, in some cases, a payee\\u2019s bank may take an additional working day to credit their account. For specific currency timings, please\\u00a0<a href=\\\"\\\/au\\\/help-support\\\/contact-us\\\/\\\" rel=\\\"noopener\\\">contact us<\\\/a>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What Payee details do I need in order to send money?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>When adding a payee on the portal, you&#8217;ll be prompted to add the relevant details, depending on your payment currency and payee country. For example:<\\\/p><ul><li>Europe &#8211; IBAN and SWIFT<\\\/li><li>Australia &#8211; Account number, SWIFT or BSB code<\\\/li><li>New Zealand &#8211; Account number, 6-digit bank code and SWIFT<\\\/li><li>USA &#8211; Account number, ABA routing number or SWIFT<\\\/li><li>UK &#8211; Account number and sort code or SWIFT and IBAN<\\\/li><li>India &#8211; Account number, SWIFT and IFSC number, reason for transfer<\\\/li><li>China &#8211; Account number, SWIFT<\\\/li><li>Mexico &#8211; Account number, IBAN and SWIFT<\\\/li><li>Singapore &#8211; Account number and SWIFT<\\\/li><li>Japan &#8211; Account number and SWIFT<\\\/li><li>UAE &#8211; IBAN and SWIFT<\\\/li><\\\/ul>\"}},{\"@type\":\"Question\",\"name\":\"How will my payment appear in my payee's account?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>As we are making the payment on your behalf, the money will arrive in your payee&#8217;s account showing either your name\\\/company name, WorldFirst, or one of WorldFirst&#8217;s payment partner&#8217;s name.<\\\/p><p>For more information about specific countries and currencies, please\\u00a0<a href=\\\"\\\/au\\\/help-support\\\/contact-us\\\/\\\" rel=\\\"noopener\\\">contact us<\\\/a>\\u00a0for more support.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I cancel a payment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you&#8217;ve scheduled a payment for a date in the future, we provide an option for you to cancel the payment in advance.<\\\/p><p>Just follow these steps:<\\\/p><ol><li>Head to\\u00a0<strong>&#8216;Transaction Management&#8217;<\\\/strong><\\\/li><li>Select\\u00a0<strong>&#8216;Pending Payments&#8217;<\\\/strong><\\\/li><li>Hit\\u00a0<strong>&#8216;Cancel&#8217;<\\\/strong><\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"What if my Payee details are incorrect?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you&#8217;ve provided an incorrect account number, name, address, or payment reference before the payment is processed by WorldFirst, we may be able to change the details for you.<\\\/p><p>In cases where the payment has already been processed by WorldFirst, we may be able to issue an amendment request to the payee&#8217;s bank, although in some instances we may have to wait for the money to return in order to re-process the payment.<\\\/p><p>The course of action will be determined by the currency, bank or destination. For more details, please contact our customer service team.<\\\/p><p>Unfortunately, if a payment has been made to the wrong bank (e.g. if your payee has provided the wrong SWIFT, BIC or sort code), our only options are to wait for a return of the money or to recall the payment from the incorrect destination.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I see the status of my payments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"e7792-e41 x-acc-item\\\"><div id=\\\"panel-e7792-e41\\\" class=\\\"\\\" role=\\\"tabpanel\\\" aria-hidden=\\\"false\\\" aria-labelledby=\\\"tab-e7792-e41\\\" data-x-toggleable=\\\"e7792-e41\\\" data-x-toggle-collapse=\\\"1\\\"><div class=\\\"x-acc-content\\\">We provide a status update on our online platform when viewing your payments. We also provide you with email updates on the status of your payment (e.g. successfully completed, returned, etc).<\\\/div><\\\/div><\\\/div><div class=\\\"e7792-e42 x-acc-item\\\">\\u00a0<\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"Can I schedule a payment for a future date?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, there are many ways to set up a payment for a future date:<\\\/p><ol><li>If you simply want to schedule a single payment for a future date, click on the &#8216;Make a payment&#8217; tab. Whilst setting up the payment, you can select a date in the future &#8211; this is the date you&#8217;d like the payment to be made.<\\\/li><li>If you would like to schedule multiple recurring payments, this can be done via the &#8216;Automatic payment&#8217; section of your World Account. Here, you&#8217;ll be able to customise the payment schedule to be daily, weekly, monthly or quarterly, whilst also choosing a straight forward fixed amount to sell every time.<\\\/li><\\\/ol><p>Alternatively, you can choose a minimum threshold amount for you to transfer the entire balance. E.g. if you can have a minimum threshold amount of $1,000, this means that if the balance of the payment date is $2,000 (higher than $1,000), then we initiate your payment to send the entire $2,000. If however, your balance was $900, then we would not initiate a payment on the scheduled date and would re-check the balance on the next recurring payment date.<\\\/p><p><strong>Please note that if you had any scheduled automated payments set up on your old platform, you&#8217;ll need to set these up again on your new World Account. If you need support or have any questions, please\\u00a0<a href=\\\"\\\/au\\\/help-support\\\/contact-us\\\/\\\" rel=\\\"noopener\\\">contact us<\\\/a>.<\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Where can I see my pending payments?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"x-container max width offset\\\"><div class=\\\"x-main full\\\" role=\\\"main\\\"><article id=\\\"post-7792\\\" class=\\\"post-7792 page type-page status-publish hentry no-post-thumbnail\\\"><div class=\\\"entry-wrap\\\"><div class=\\\"entry-content content\\\"><div id=\\\"cs-content\\\" class=\\\"cs-content\\\"><div class=\\\"x-section e7792-e26 m60g-0 m60g-2\\\"><div class=\\\"x-row x-container max width e7792-e30 m60g-3 m60g-4 m60g-5 m60g-7 m60g-d m60g-j\\\"><div class=\\\"x-row-inner\\\"><div class=\\\"x-col e7792-e31 m60g-k m60g-l m60g-m m60g-n m60g-o m60g-t\\\"><div id=\\\"x-acc-e7792-e32\\\" class=\\\"x-acc e7792-e32 m60g-16 wf-accordion\\\" role=\\\"tablist\\\"><div class=\\\"e7792-e43 x-acc-item\\\"><div id=\\\"panel-e7792-e43\\\" class=\\\"\\\" role=\\\"tabpanel\\\" aria-hidden=\\\"false\\\" aria-labelledby=\\\"tab-e7792-e43\\\" data-x-toggleable=\\\"e7792-e43\\\" data-x-toggle-collapse=\\\"1\\\"><div class=\\\"x-acc-content\\\">If you have scheduled a payment for a date in the future, you can view all pending payments via the\\u00a0<strong>&#8216;Transaction Management&#8217;<\\\/strong>\\u00a0tab by selecting\\u00a0<strong>&#8216;Pending Payments&#8217;<\\\/strong>.<\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/div><\\\/article><\\\/div><\\\/div><footer class=\\\"x-colophon\\\" role=\\\"contentinfo\\\"><div class=\\\"x-bar x-bar-footer x-bar-h x-bar-relative x-bar-outer-spacers e6131-e1 m4qb-0 m4qb-1 cus-footer\\\" data-x-bar=\\\"{&quot;id&quot;:&quot;e6131-e1&quot;,&quot;region&quot;:&quot;footer&quot;,&quot;height&quot;:&quot;auto&quot;}\\\"><div class=\\\"e6131-e1 x-bar-content\\\"><div class=\\\"x-bar-container e6131-e2 m4qb-3 m4qb-4 m4qb-5\\\">\\u00a0<\\\/div><\\\/div><\\\/div><\\\/footer>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to make payments on your World Account Make a payment (secure a spot rate and fund later) Make a payment (from an existing balance) Make a payment (secure a forward rate and fund later) Make a scheduled payment (from an existing balance) Questions about payments In which currencies can I make outgoing payments? We [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to make payments on your World Account | WorldFirst NZ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/nz\/how-to-make-payments-on-your-world-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_NZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to make payments on your World Account\" \/>\n<meta property=\"og:description\" content=\"How to make payments on your World Account Make a payment (secure a spot rate and fund later) Make a payment (from an existing balance) Make a payment (secure a forward rate and fund later) Make a scheduled payment (from an existing balance) Questions about payments In which currencies can I make outgoing payments? 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