{"id":27830,"date":"2024-08-29T02:41:43","date_gmt":"2024-08-29T02:41:43","guid":{"rendered":"http:\/\/anja"},"modified":"2025-12-09T02:57:03","modified_gmt":"2025-12-09T02:57:03","slug":"open-a-receiving-account","status":"publish","type":"docs","link":"https:\/\/www.worldfirst.com\/my\/help-center\/receiving-payments\/open-a-receiving-account\/","title":{"rendered":"What is a Receiving Account and how can I open one?"},"content":{"rendered":"\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-1 wp-block-columns-is-layout-flex\" style=\"background-color:#8dd2fc3b\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>A Receiving Account is a set of bank account details in your name that allows you to collect bank transfers in one or multiple currencies. By providing your payers with the account details, your payers will be able to make bank transfers to you and the funds will be reflected in your World Account balance.<\/p>\n\n\n\n<p>Your World Account holds the pooled balance of all your Receiving Account collections by currencies. For example, you can have multiple USD Receiving Accounts, but funds transferred to all of them will be reflected in your USD World Account balance.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p id=\"u7738ced9\">As of November 2025, with the World Account, you\u2019ll be able to open both single-currency and multi-currency Receiving Accounts in the currencies listed below.<\/p>\n\n\n\n<p id=\"uc25d16cb\"><strong>Single-currency Receiving Accounts <\/strong>are available in the following currencies: SGD, USD, CNH, EUR, GBP, HKD, JPY, AUD, CAD, NZD, AED, PLN, CHF, SEK, MXN, CZK, TRY, ILS, ZAR, SAR, THB (non-Thailand users only) and MYR (the currencies supported is subject to where you\u2019re registered).<\/p>\n\n\n\n<p id=\"u8cfd5c0e\"><strong>Multi-currency Receiving Accounts<\/strong> are offered via OCBC and Citibank. The table below details the currencies supported for each bank&#8217;s Receiving Account.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>Bank<\/td><td>Supported Currencies<\/td><\/tr><tr><td>OCBC<\/td><td>14 currencies:<br>SGD, USD, CNH, EUR, GBP, HKD, AUD, JPY, NZD, CAD, CHF, DKK, NOK, SEK<\/td><\/tr><tr><td>Citibank<\/td><td>10 currencies:<br>SGD, USD, CNH, EUR, GBP, HKD, JPY, AUD, NZD, CAD<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p id=\"uc522b411\">You can open up to 20 Receiving Accounts in any currency denomination we offer. If you need additional Receiving Accounts, please contact your Relationship Manager.<\/p>\n\n\n\n<div class=\"wp-block-columns has-background is-layout-flex wp-container-core-columns-is-layout-2 wp-block-columns-is-layout-flex\" style=\"background-color:#f78da83b\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p id=\"u2b6adcb0\" style=\"font-size:14px\"><strong>*Due to local regulations, some of the Receiving Accounts will be held under the name of WorldFirst or <\/strong><strong>AliPay<\/strong><strong>.<\/strong><\/p>\n\n\n\n<p id=\"u874a3fbd\" style=\"font-size:14px\"><strong>Those special cases are:<\/strong><\/p>\n\n\n\n<ul style=\"font-size:15px\">\n<li><strong>CITI JPY account holder name is WorldFirst Japan K.K.<\/strong><\/li>\n\n\n\n<li><strong>DBS USD account holder name is WorldFirst (Singapore) Merchant Services Pte. Ltd.<\/strong><\/li>\n\n\n\n<li><strong>HSBC THB\/MYR\/IDR account holder names differ based on the clearing network<\/strong><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p id=\"u8a58d02f\">With the Receiving Accounts, you may receive payments from several sources:<\/p>\n\n\n\n<ul>\n<li>120+ Approved Marketplaces, such as Amazon, etc<\/li>\n\n\n\n<li>Approved Payment Service Providers, such as Stripe, etc<\/li>\n\n\n\n<li>Your company\u2019s or your own bank account<\/li>\n\n\n\n<li>Other business bank account<\/li>\n\n\n\n<li>Tax refunds<\/li>\n<\/ul>\n\n\n\n<p id=\"u1c19c006\">If you\u2019re a sole proprietor, you can receive payments from marketplaces, tax authorities, and your own personal bank account.<\/p>\n\n\n\n<p id=\"ubbd1cb47\">If you\u2019re a<strong> <\/strong>limited company, you may receive payments from eCommerce marketplaces and payment service providers, tax authorities, your own personal bank account, and other approved third-party sources.<\/p>\n\n\n\n<p id=\"u03daab04\">To protect your account against fraud, we may request additional information from you before we can release a payment to your account. You\u2019ll need to provide supporting documents such as invoices or contracts.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-step-1-set-up-the-receiving-account\"><span style=\"font-size: 24px;text-transform:none\">Open a Single-Currency Receiving Account<\/span><\/h2>\n\n\n\n<ul>\n<li>In your World Account dashboard, go to the <strong>&#8220;Collection&#8221;<\/strong> tab. Then click on <strong>&#8220;Manage Accounts&#8221; &gt; &#8220;Add a new Receiving Account&#8221;<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/45\/2024\/07\/20251124175438929.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/45\/2024\/07\/20251124175438929-1024x518.png\" alt=\"\" class=\"wp-image-47128\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124170906253.webp\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124170906253-1024x541.webp\" alt=\"\" class=\"wp-image-51582\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>Select the currency of the receiving account<\/li>\n\n\n\n<li>Ensure that the account type is <strong>&#8220;Single-currency&#8221; <\/strong>and select your preferred account location<\/li>\n\n\n\n<li>If multiple banks are available for your chosen account location, select your preferred bank<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171016881.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171016881-1024x572.png\" alt=\"\" class=\"wp-image-51583\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>Once the account is set up, you can click on <strong>&#8220;Details&#8221;<\/strong> to get the account details<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171259440.webp\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171259440-1024x536.webp\" alt=\"\" class=\"wp-image-51584\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171356756.webp\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171356756.webp\" alt=\"\" class=\"wp-image-51585\" style=\"width:500px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-open-a-multi-currency-receiving-account\"><span style=\"font-size: 24px;text-transform:none\">Open a Multi-Currency Receiving Account<\/span><\/h2>\n\n\n\n<ul>\n<li>In your World Account dashboard, go to the <strong>&#8220;Collection&#8221;<\/strong> tab. Then click on &#8220;<strong>Manage Accounts&#8221; &gt; &#8220;Add a New Receiving Account&#8221;<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/45\/2024\/07\/20251124175438929.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/45\/2024\/07\/20251124175438929-1024x518.png\" alt=\"\" class=\"wp-image-47128\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124170906253.webp\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124170906253-1024x541.webp\" alt=\"\" class=\"wp-image-51582\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>To open a Multi-currency account with OCBC or Citibank, select <strong>any currency supported<\/strong> by your preferred bank listed in the table above<\/li>\n\n\n\n<li>Select <strong>&#8220;Multi-currency&#8221;<\/strong> as the account type<\/li>\n\n\n\n<li>Select your preferred account location\n<ul>\n<li>For OCBC, please select Singapore as your account location<\/li>\n\n\n\n<li>If your preferred bank is Citibank, you may select your preferred account location from the available selection<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Where applicable, select your preferred bank. Please note that specific currencies (CHF, DKK, NOK, SEK) are supported by OCBC only<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171708174.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171708174-1024x559.png\" alt=\"\" class=\"wp-image-51586\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<ul>\n<li>Once the account is set up, you can click on <strong>&#8220;Details&#8221;<\/strong> to get the account details<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171810123.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171810123-1024x572.png\" alt=\"\" class=\"wp-image-51587\" style=\"width:700px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171853862.png\"><img decoding=\"async\" src=\"https:\/\/cdn.marmot-cloud.com\/worldfirst\/sites\/9\/2024\/06\/20251124171853862-745x1024.png\" alt=\"\" class=\"wp-image-51588\" style=\"width:500px;box-shadow: 1px 1px 3px 3px #EEEEEE;\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>A Receiving Account is a set of bank account details in your name that allows you to collect bank transfers in one or multiple currencies. By providing your payers with the account details, your payers will be able to make bank transfers to you and the funds will be reflected in your World Account balance. [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[16],"doc_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is a Receiving Account and how can I open one? | WorldFirst MY<\/title>\n<meta name=\"description\" content=\"You can open a bank account in your name to receive bank transfers in multiple currencies. This will help ensure smooth payment transactions.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/my\/help-center\/receiving-payments\/open-a-receiving-account\/\" \/>\n<meta property=\"og:locale\" content=\"en_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is a Receiving Account and how can I open one?\" \/>\n<meta property=\"og:description\" content=\"You can open a bank account in your name to receive bank transfers in multiple currencies. 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