\n
If you encounter this problem, it could be because: <\/span><\/p>\n\n\n\n
(a) You did not select “Secured transaction” at the checkout page, which is mandatory <\/span><\/p>\n\n\n\n
(b) Your order contains prohibited items <\/span><\/p>\n\n\n\n
(c) You have used a Red Packet discount on your order (Red Packet discounts are only applicable to payments made with a bank card linked to Alipay) <\/span><\/p>\n\n\n\n
(d) Your 1688.com account is not linked to an Alipay account registered in Mainland China <\/span><\/p>\n\n\n\n
(e) You have not activated World Pay (\u8de8\u5883\u5b9d) service for your 1688.com account<\/span><\/p>\n\n\n\n
(f) The 1688.com supplier you are purchasing from does not accept payments made with World Pay (\u8de8\u5883\u5b9d)<\/span><\/p>\n\n\n\n
(g) World Pay (\u8de8\u5883\u5b9d) is not applicable to credit-term orders or contract orders<\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n
\n
\n
\n
What can I do if I have more questions related to World Pay (\u8de8\u5883\u5b9d) and 1688.com?<\/summary>\n<\/div>\n\n\n\n
\n
\n
If you have any questions, kindly contact: <\/span><\/p>\n\n\n\n
(a) 1688.com Customer Service Centre<\/span><\/p>
https:\/\/114.1688.com\/kb\/detail\/20733931.html?spm=a2693.6879473.1367411629.5.12CxWf<\/span><\/a><\/p>\n\n\n\n
(b) 1688.com chatbot<\/span><\/p>
https:\/\/ai.alimebot.taobao.com\/intl\/index.htm?from=TxVBhOxEA7<\/span><\/a><\/p>\n\n\n\n
(c) 1688.com Customer Service hotline<\/span><\/p>
400-800-1688 <\/span><\/p>
Operation hours: Monday – Friday 9:00-18:00 (GMT+8)<\/span><\/p>
Learn more about 1688.com’s “VIP Buyer” and instructions on how to apply through the following link:<\/span><\/p>
https:\/\/kj.1688.com\/buyerindex.html?spm=a262gg.12599035.kgt240lz.1.17a174ffY4F0CM<\/span><\/a><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[37],"doc_tag":[],"acf":[],"yoast_head":"\nBuying from China with 1688 x World Pay | WorldFirst Global<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/global\/help-center\/faqs\/1688-world-pay\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Buying from China with 1688 x World Pay\" \/>\n<meta property=\"og:url\" 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