{"id":9034,"date":"2023-10-02T18:46:45","date_gmt":"2023-10-02T18:46:45","guid":{"rendered":"https:\/\/www.worldfirst.com\/eu\/?page_id=9034"},"modified":"2023-12-12T07:59:02","modified_gmt":"2023-12-12T07:59:02","slug":"help-support","status":"publish","type":"page","link":"https:\/\/www.worldfirst.com\/eu\/help-support\/","title":{"rendered":"Help &#038; Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"9034\" class=\"elementor elementor-9034\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-72049fb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"72049fb\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9696b15\" data-id=\"9696b15\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-a09517c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a09517c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6e067b3\" data-id=\"6e067b3\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3cc9f1e elementor-widget__width-auto elementor-widget elementor-widget-heading\" data-id=\"3cc9f1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Help and support<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-997bbb4 wf-body01-font elementor-widget elementor-widget-text-editor\" data-id=\"997bbb4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>WorldFirst is here to help you with answers to frequently asked questions, guides, contact details and more.<\/p><p>Chat with our customer care team if you can&#8217;t find what you&#8217;re looking for.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-95f036a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"95f036a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a816765\" data-id=\"a816765\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-85e6b97 elementor-widget elementor-widget-image\" data-id=\"85e6b97\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/18\/2023\/10\/Frame-187927-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-19223\" alt=\"\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/18\/2023\/10\/Frame-187927-150x150.png 150w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/18\/2023\/10\/Frame-187927.png 200w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5324baf elementor-widget elementor-widget-heading\" data-id=\"5324baf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Contact us<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2000c5e elementor-widget elementor-widget-text-editor\" data-id=\"2000c5e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Call, drop us an email or chat using our live chat function.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24afb2a elementor-align-left elementor-absolute elementor-widget elementor-widget-button\" data-id=\"24afb2a\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/eu\/help-support\/contact-us\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Get in touch<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b841dd7\" data-id=\"b841dd7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-55b4259 elementor-widget elementor-widget-image\" data-id=\"55b4259\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/18\/2023\/10\/Frame-187928-150x150.png\" class=\"attachment-thumbnail size-thumbnail wp-image-19224\" alt=\"\" srcset=\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/18\/2023\/10\/Frame-187928-150x150.png 150w, https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/18\/2023\/10\/Frame-187928.png 200w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-128567f elementor-widget elementor-widget-heading\" data-id=\"128567f\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h4>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bdc5cf elementor-widget elementor-widget-text-editor\" data-id=\"3bdc5cf\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>Got a question? Check our frequently asked questions to see if your query can be answered.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6dad99 elementor-align-left elementor-absolute elementor-widget elementor-widget-button\" data-id=\"e6dad99\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/eu\/help-support\/faqs\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">See all FAQs<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Help and support WorldFirst is here to help you with answers to frequently asked questions, guides, contact details and more. Chat with our customer care team if you can&#8217;t find what you&#8217;re looking for. Contact us Call, drop us an email or chat using our live chat function. Get in touch FAQs Got a question? [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help and Support | WorldFirst EU<\/title>\n<meta name=\"description\" content=\"For business support and help with FX questions, get in touch with our relationship managers or contact us via live chat or email\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/eu\/help-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help &amp; Support\" \/>\n<meta property=\"og:description\" content=\"For business support and help with FX questions, get in touch with our relationship managers or contact us via live chat or email\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.worldfirst.com\/eu\/help-support\/\" \/>\n<meta property=\"og:site_name\" content=\"WorldFirst EU\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-12T07:59:02+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/int4-ec1-marketing-cms-oss.oss-eu-central-1.aliyuncs.com\/sites\/18\/2023\/10\/Frame-187927-150x150.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.worldfirst.com\/eu\/help-support\/\",\"url\":\"https:\/\/www.worldfirst.com\/eu\/help-support\/\",\"name\":\"Help and Support | WorldFirst EU\",\"isPartOf\":{\"@id\":\"https:\/\/www.worldfirst.com\/eu\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.worldfirst.com\/eu\/help-support\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.worldfirst.com\/eu\/help-support\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/int4-ec1-marketing-cms-oss.oss-eu-central-1.aliyuncs.com\/sites\/18\/2023\/10\/Frame-187927-150x150.png\",\"datePublished\":\"2023-10-02T18:46:45+00:00\",\"dateModified\":\"2023-12-12T07:59:02+00:00\",\"description\":\"For business support and help with FX questions, get in touch with our relationship managers or contact us via live chat or email\",\"breadcrumb\":{\"@id\":\"https:\/\/www.worldfirst.com\/eu\/help-support\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.worldfirst.com\/eu\/help-support\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.worldfirst.com\/eu\/help-support\/#primaryimage\",\"url\":\"https:\/\/int4-ec1-marketing-cms-oss.oss-eu-central-1.aliyuncs.com\/sites\/18\/2023\/10\/Frame-187927-150x150.png\",\"contentUrl\":\"https:\/\/int4-ec1-marketing-cms-oss.oss-eu-central-1.aliyuncs.com\/sites\/18\/2023\/10\/Frame-187927-150x150.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.worldfirst.com\/eu\/help-support\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.worldfirst.com\/eu\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help &#038; 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