Since the Coronavirus outbreak, WorldFirst has closely monitored the global situation. Our priority is to ensure continuity of service for our customers while taking appropriate measures to protect our employees.

Our Singapore office is working remotely. They are able to operate normally using well-tested systems, and our teams are committed to ensure customer service is not impacted, but if there’s any delay in your calls or emails being answered please bear with us.

TRANSPARENT PRICING AS LOW AS 0.15%*

Transparent pricing explained for online sellers and businesses collecting funds with World Account

Pricing, often called a spread or margin, is the difference between the rate we buy your currency and the rate we sell it to you. We will always be upfront about where your money goes.

Most banks and FX providers will not disclose their pricing/margin as it’s hidden in the exchange rate you receive as the customer. Now all customers will know exactly how much their transfer is costing and have comfort knowing that their pricing won’t increase in the future.

^No fees charged for opening account, cross currency transactions, receiving funds or account management. Fees may apply for same currency transactions

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Multi-currency account

Receive sales proceeds in GBP, USD, EUR, CAD, JPY, AUD, SGD, NZD, HKD & CNH receiving accounts

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Pay suppliers in local currencies

Collect funds and pay overseas suppliers in local currencies quickly and easily.

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Secure transfers

MAS Authorised. Move multiple currencies between accounts.

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One easy-to-use platform

Receive, hold and send global funds – available 24/7 online from one UI platform..

New to online selling?

Learn more on WorldFirst Online Selling Content Hub.

Frequently asked questions

 

Check out our most frequently asked questions.

 

If you can't find your answer here, call us or drop us an email.

We’ve always offered high-quality products and services to our clients to meet the needs of an increasingly global marketplace. Our rates have always been competitive, but our recent acquisition by Ant Financial has enabled us to invest, scale and reduce costs to further benefit our clients. We firmly believe that our fully transparent rates, combined with our award-winning service, will transform our growth and most importantly, significantly enhance our customer's experience.

Whether you are an existing WorldFirst customer or a new one who just joined the family, your spread will be automatically reviewed, and you will be allocated a new pricing band based on your annual trading volume. You don’t need to do anything, simply continue trading with us and keep saving money! As usual, our team of experts are here to help, so don’t hesitate to contact us if you are not clear or require further help.

Exotic currencies have less liquidity, which simply means the market has fewer buyers and sellers of those currencies. Pricing in Low liquidity Currency Markets can fluctuate extensively based on factors such as time of day, amount of currency being traded on a particular day and any data releases that may swing the currency one way or the other.

If you’re on a better margin, you will continue to receive that pricing. We also offer a best rate guarantee.
Full FAQs

Testimonials from our e-commerce clients

Jackson – MightyJaxx

Jackson managed to year-on-year cut his transaction fees by half, using World Account multi-currency account’s seamless and simple platform.