Since the Coronavirus outbreak, WorldFirst has closely monitored the global situation. Our priority is to ensure continuity of service for our customers while taking appropriate measures to protect our employees.

Our Singapore office is working remotely. They are able to operate normally using well-tested systems, and our teams are committed to ensure customer service is not impacted, but if there’s any delay in your calls or emails being answered please bear with us.

Best Rate Guarantee

As we transact more than $4bn a year, we're able to access the same interbank market rates as the mainstream banks. We make our money by taking a smaller margin from this rate, which allows us to pass the savings on to you. The interbank rate is the one the banks trade with each other at, and also the one you see quoted in the media, on the news and is also used by online currency converters.

We're so confident that we can provide you with great exchange rates, we offer the WorldFirst Best Rate Guarantee - If you get a better quote from another provider, talk to us, and we won’t just match it, but beat it!

Steps:

  • Set up an active account with WorldFirst
  • Get a quote in writing from the other provider
  • Get a quote from WorldFirst
  • If the other provider's verifiable quote is better, we will beat it