See our opening hours.

Security of your money

We take the security of your money very seriously. That's why we provide all the information you need to check up on us. We recommend that you always check out any financial institution you're thinking of entrusting your money to.

Client assets, financials and ratings

Ensuring the safety and security of your money is central to our business. We ensure your funds are segregated from business funds.

We are regulated in Hong Kong by the Hong Kong Customs and Excise, Money Services Supervision Bureau. We are required to hold sufficient capital to protect our business and further safeguard our customers. We maintain high levels of capital.

World First UK Limited is our parent company and is authorised by the Financial Conduct Authority ("FCA") as an Electronic Money Institution under the Electronic Money Regulations 2011. Our FCA Firm Reference number is 900508. World First Markets Limited is authorised and regulated by the Financial Conduct Authority (FRN 477561). If you wish to transact with World First Markets Limited (this would usually be because you want to transact a Foreign Exchange Option), you will be required to sign a separate set of Terms and Conditions.

World First never speculates on the currency markets. When you enter into a transaction with us, we enter into a matching irrevocable covering deal with our bank. It is this transaction that turns your sold currency into your bought currency and from which your outward payment is made.

Our two main transaction banks are Barclays and Citibank. We additionally hold client accounts with Royal Bank of Scotland, Deutsche Bank and Commerzbank (Germany).

Our financial position

World First UK Limited is in a very strong financial position and we are totally transparent about our financial statements. We have grown every year since our business was founded.

We have professional indemnity insurance which covers and protects the companies in the World First Group.

You can view our consolidated financial accounts below or download last year's accounts (audited by EY) here.

Year ended 31st Dec 2017 (£000’s)
Year ended 31st Dec 2016 (£000’s)
11 months ended 31st Dec 2015 (£000’s)
Revenue
85,905
77,701
47,064
Profit after discontinued operations
5,749
6,553
9,505

Client references

We're always happy to provide references from existing clients - please ask and we'll put you in touch. We'll always try to provide a referee who lives near you or for corporate clients a company in a similar field of business.