Please take a look at our set-up guide for more information.

Transactions will be posted to Xero every hour.

No. WorldFirst will only begin posting transactions from the point at which you connect. No historical transactions will be posted.

If you have created a new account in Xero (vs. linking to an existing account) you will need to manually update the balance by importing historical transactions. WorldFirst will not post any historical transactions.

Yes. You can disconnect the feed by navigating to the Connected Accounts page in your WorldFirst account, click on Manage and then toggle the account you wish to disconnect.

WorldFirst will only access the names of the bank accounts that you already have set up in Xero.

WorldFirst will post transaction data:

  • Transaction ID
  • Transaction value
  • Transaction type (credit or debit)
  • Transaction date
  • Reference and description

You can speak to your Worldfirst account manager or email us at xero@worldfirst.com

Xero have a Bank feed status page that you can check or you can speak to your account manager if you think there might be a problem with the feed.

You will need to have a multi-currency subscription with Xero and you will also need to ensure you have updated the currencies in Xero settings.

This means your Xero subscription is not subscribed to that particular currency account. Please visit the Add a foreign currency in Xero page for more details on how to quickly add your chosen currency to your Xero Organisation.

World First Pty Ltd is a designated remittance provider with the Australian Transaction Reports and Analysis Centre (AUSTRAC), remittance sector registration number: IND100192523-001. Regulated by the Australian Securities and Investments Commission (ASIC), Australian Financial Services Licence (AFSL) number 331945. Australian Company Number (ACN) 132 368 971. Member of the Australian Financial Complaints Authority, membership number 13405.

If you’re considering making a foreign exchange transaction, or you’re a new or existing customer looking for more information, it’s important your read our PDS available online.

*0.50% or less applies to 25 of our major and most popular currencies.

Price match applies if it doesn't result in a loss for us, we'll match it.

Many banks and payment providers frequently claim to offer “fair” and “transparent” pricing, yet the reality is something very different. Our new pricing model aims to provide both new and existing customers with fair, simple and transparent pricing, using 3 clear FX margin bands margins (0.5%, 0.25% and 0.15%) with no hidden fees. With transparent pricing our customers and potential customers can clearly compare WorldFirst to our competitors.

How do we collect this data?

WorldFirst obtain price comparisons from other international payment providers’ websites, at specific dates and time using a third-party supplier. The comparison table shows the spread applied by the competition to transfer amounts of AUD 1,000, 10,000 and 50,000 into EUR, USD and GBP.

1. The spread

The spread is the percentage difference between the exchange rate we buy our currency at and the rate at which we sell it to our customers. We at WorldFirst take a smaller spread than most banks and other currency companies, and pass this benefit on to our clients, making all our transfers simpler and more transparent.

2. The cost of international payments

For each pricing band we look at the FX spread applied. This is what we use to compare against our fixed bands of (0.50%, 0.25% and 0.15%).

When researching and making comparisons it is important to know if any additional transaction charges will be applied such as payment fees or account management fees. For most customers WorldFirst does not apply additional fees to make payments or to maintain an account with us. If any fees are applicable these will be made clear to you in advance.

3. How do we work out a comparison up to 8 times cheaper than the banks

When we collect data from providers, we do it using different “amounts” such as $1,000, $10,000 and $50,000 where possible. For our data we have focused on the top currency pairs in Australia: GBP to USD/EUR/AUD.

Because the WorldFirst fixed pricing tiers are based on annual volumes transacted by our customers, we have averaged out the spreads applied by competitors to transactions of differing amounts in those tiers to calculate an average spread. We take our spreads and divide by the average spreads of the big 4 banks. This is important, because providers tend to offer better exchange rates and smaller transfer fees when a customer is moving larger sums of money.

What all this means for you

Other money-transfer providers may have variable spreads across different currencies, whilst WorldFirst now has fixed spreads, agreed ahead of time, making it easier to compare.