{"id":6533,"date":"2023-09-29T17:00:00","date_gmt":"2023-09-29T17:00:00","guid":{"rendered":"https:\/\/cms-infra-int4.worldfirst.com\/au\/?page_id=6533"},"modified":"2023-11-20T18:19:11","modified_gmt":"2023-11-20T18:19:11","slug":"create-additional-users","status":"publish","type":"page","link":"https:\/\/www.worldfirst.com\/au\/help-support\/create-additional-users\/","title":{"rendered":"Create additional users"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6533\" class=\"elementor elementor-6533\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b89ab8a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b89ab8a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1ba6b936\" data-id=\"1ba6b936\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-65e773e6 elementor-widget__width-initial elementor-widget elementor-widget-breadcrumbs\" data-id=\"65e773e6\" data-element_type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/www.worldfirst.com\/app3\/plugins\/elementor-pro\/assets\/css\/widget-theme-elements.min.css?ver=1752114359\"><p id=\"breadcrumbs\"><span><span><a href=\"https:\/\/www.worldfirst.com\/au\/\">Home<\/a><\/span><\/span><\/p>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-29b2a126 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"29b2a126\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7bc321e5\" data-id=\"7bc321e5\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e077ae7 elementor-widget-mobile__width-initial elementor-widget elementor-widget-heading\" data-id=\"5e077ae7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Creating additional users<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe8062f elementor-widget elementor-widget-text-editor\" data-id=\"fe8062f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.23.0 - 15-07-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Find out how to add authorised users to your WorldFirst account<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-46733209 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"46733209\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-11448ea\" data-id=\"11448ea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-86d5489 elementor-widget elementor-widget-heading\" data-id=\"86d5489\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Complete our additional contact form<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-397ce921 elementor-widget elementor-widget-text-editor\" data-id=\"397ce921\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>The safety and security of your money is central to our business. That is why, in line with regulatory requirements, certain information is required for additional authorised users in order for those users to access and transact on your account.<\/p><p><strong>This includes:<\/strong><\/p><ul><li>Full name<\/li><li>Date of birth<\/li><li>Email<\/li><li>Phone number<\/li><li>Full residential address<\/li><li>Post code<\/li><li>Permission level<\/li><\/ul><p>Additional information and proof of identification may be required for people living outside of the AU.<\/p><p>To add an additional user, the main account holder needs to fill out an \u2018additional contact form\u2019. Once complete, the form will need to be sent to your dedicated relationship manager for processing.<\/p><p>Alternatively, you can send it to:\u00a0<a href=\"mailto:ausclientrelations@worldfirst.com\">ausclientrelations@worldfirst.com<\/a><\/p><p><strong>Important: this information must be sent from the main contact holder on the account (individual or the main director) to confirm its legitimacy.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fd40a3 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"6fd40a3\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/prd4-cdn.worldfirst.com\/sites\/8\/2023\/10\/202006-uk-additional-contact-form1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the form<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-656420a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"656420a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cb88891\" data-id=\"cb88891\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ea7ddc8 elementor-widget elementor-widget-heading\" data-id=\"ea7ddc8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Manage users via our online dashboard<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3466322 elementor-widget elementor-widget-text-editor\" data-id=\"3466322\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>For corporate account holders, once a user is approved, their access can be managed via your online dashboard.<\/p><ul><li>Log into your account online, completing our two-factor authentication step<\/li><li>Head to &#8216;Settings&#8217;, and then &#8216;Manage users&#8217;<\/li><li>To edit permissions for a user, select the pencil icon next to the beneficiary you would like to edit<\/li><li>Edit permissions by selecting or un-selecting the tick box next to the relevant permissions<\/li><\/ul><p>For any other questions or support, please contact your WorldFirst relationship manager or call our team on 1800 744 777 who will be happy to help you.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Creating additional users Find out how to add authorised users to your WorldFirst account Complete our additional contact form The safety and security of your money is central to our business. That is why, in line with regulatory requirements, certain information is required for additional authorised users in order for those users to access and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":9034,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.2 (Yoast SEO v24.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I create additional users in my account | WorldFirst AU<\/title>\n<meta name=\"description\" content=\"In this guide we will walk you through how to make a payment from your World Account when you have an existing balance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/au\/help-support\/create-additional-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Create additional users\" \/>\n<meta property=\"og:description\" content=\"In this guide we will walk you through how to make a payment from your World Account when you have an existing balance.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.worldfirst.com\/au\/help-support\/create-additional-users\/\" \/>\n<meta property=\"og:site_name\" content=\"WorldFirst AU\" \/>\n<meta property=\"article:modified_time\" content=\"2023-11-20T18:19:11+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.worldfirst.com\/au\/help-support\/create-additional-users\/\",\"url\":\"https:\/\/www.worldfirst.com\/au\/help-support\/create-additional-users\/\",\"name\":\"How do I create additional users in my account | WorldFirst AU\",\"isPartOf\":{\"@id\":\"https:\/\/www.worldfirst.com\/au\/#website\"},\"datePublished\":\"2023-09-29T17:00:00+00:00\",\"dateModified\":\"2023-11-20T18:19:11+00:00\",\"description\":\"In this guide we will walk you through how to make a payment from your World Account when you have an existing balance.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.worldfirst.com\/au\/help-support\/create-additional-users\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.worldfirst.com\/au\/help-support\/create-additional-users\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.worldfirst.com\/au\/help-support\/create-additional-users\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.worldfirst.com\/au\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Help &#038; 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