We've recently updated our terms & conditions. Please click here to download.

NEW - TRANSPARENT PRICING OF 0.50% OR LESS*

Pricing, often called a spread or margin, is the difference between the rate we buy your currency and the rate we sell it to you. We will always be upfront about where your money goes.

Most banks and FX providers will not disclose their pricing/margin as it’s hidden in the exchange rate you receive as the customer. In many cases a fixed fee is also charged, so the true cost of your transfer is the fee + the margin taken by your provider.

^No fees charged for opening account, cross currency transactions, receiving funds or account management. Fees may apply for same currency transactions

Why more than 250,000 global customers choose WorldFirst

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Competitive FX rates

Up to eight times cheaper than the banks.* We take a smaller margin than the banks, so we can offer you a better exchange rate.

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Fast, secure transfers

ASIC regulated. We’ll get your money there fast – in most cases on the same day.

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Experts in FX

$125 billion transferred for our customers since we launched in 2004. With more than 1 million transfers per year.

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5 star customer service

Manage your international payments online or over the phone. Our experts are available night and day.

Account set-up is fast, simple and free

1. Register for free

Complete the simple online registration form. It takes 5 minutes. We'll be in touch to verify some details and complete the process.

2. Book your transfer

Let us know who to pay, how much (over $2,000) and in which currency. We'll then confirm your rate so that you can book your payment.

3. We make your payment

Send your money to us by bank transfer and we’ll make the onward foreign currency payment to the account of your choosing.

Frequently asked questions

 

Check out our most frequently asked questions.

 

If you can't find your answer here, call us or drop us an email.

We’ve always offered high-quality products and services to our clients to meet the needs of an increasingly global marketplace. Our rates have always been competitive, but our recent acquisition by Ant Financial has enabled us to invest, scale and reduce costs to further benefit our clients. We firmly believe that our fully transparent rates, combined with our award-winning service, will transform our growth and most importantly, significantly enhance our customer's experience.
Whether you are an existing WorldFirst customer or a new one who just joined the family, your spread will be automatically reviewed, and you will be allocated a new pricing band based on your annual trading volume. You don’t need to do anything, simply continue trading with us and keep saving money! As usual, our team of experts are here to help, so don’t hesitate to contact us if you are not clear or require further help.
If you’re on a better margin, you will continue to receive that pricing. We also offer a price match guarantee.
Full FAQs

We offer the following products and services:

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World First Pty Ltd is a designated remittance provider with the Australian Transaction Reports and Analysis Centre (AUSTRAC), remittance sector registration number: IND100192523-001. Regulated by the Australian Securities and Investments Commission (ASIC), Australian Financial Services Licence (AFSL) number 331945. Australian Company Number (ACN) 132 368 971. Member of the Australian Financial Complaints Authority, membership number 13405.

If you’re considering making a foreign exchange transaction, or you’re a new or existing customer looking for more information, it’s important your read our PDS available online.

*0.50% or less applies to 25 of our major and most popular currencies.

Price match applies if it doesn't result in a loss for us, we'll match it.

Many banks and payment providers frequently claim to offer “fair” and “transparent” pricing, yet the reality is something very different. Our new pricing model aims to provide both new and existing customers with fair, simple and transparent pricing, using 3 clear FX margin bands margins (0.5%, 0.25% and 0.15%) with no hidden fees. With transparent pricing our customers and potential customers can clearly compare WorldFirst to our competitors.

How do we collect this data?

WorldFirst obtain price comparisons from other international payment providers’ websites, at specific dates and time using a third-party supplier. The comparison table shows the spread applied by the competition to transfer amounts of AUD 1,000, 10,000 and 50,000 into EUR, USD and GBP.

1. The spread

The spread is the percentage difference between the exchange rate we buy our currency at and the rate at which we sell it to our customers. We at WorldFirst take a smaller spread than most banks and other currency companies, and pass this benefit on to our clients, making all our transfers simpler and more transparent.

2. The cost of international payments

For each pricing band we look at the FX spread applied. This is what we use to compare against our fixed bands of (0.50%, 0.25% and 0.15%).

When researching and making comparisons it is important to know if any additional transaction charges will be applied such as payment fees or account management fees. For most customers WorldFirst does not apply additional fees to make payments or to maintain an account with us. If any fees are applicable these will be made clear to you in advance.

3. How do we work out a comparison up to 8 times cheaper than the banks

When we collect data from providers, we do it using different “amounts” such as $1,000, $10,000 and $50,000 where possible. For our data we have focused on the top currency pairs in Australia: GBP to USD/EUR/AUD. 8 times cheaper message is based on Australian banks. For New Zealand banks, WorldFirst are up to 4x cheaper.

Because the WorldFirst fixed pricing tiers are based on annual volumes transacted by our customers, we have averaged out the spreads applied by competitors to transactions of differing amounts in those tiers to calculate an average spread. We take our spreads and divide by the average spreads of the big 4 banks. This is important, because providers tend to offer better exchange rates and smaller transfer fees when a customer is moving larger sums of money.

What all this means for you

Other money-transfer providers may have variable spreads across different currencies, whilst WorldFirst now has fixed spreads, agreed ahead of time, making it easier to compare.