Fraud awareness

WorldFirst’s international payment service is a great way to send money to people you know and trust. If you need to send money to someone you don't know well, you may be putting yourself at risk of fraud.

“Fraud is when trickery is used to gain a dishonest advantage, which is often financial, over another person.”


At WorldFirst, the security of your funds is our highest priority. So, before you send money to someone you don't know well, we recommend you make sure you're not sending money:

- to someone you don't know

- to prove availability of funds to someone

- to claim an inheritance or winnings from the lottery

- to someone claiming to be a relative and in need of funds

- to a person you met online

- to a 3rd party that asks about your money or bank transactions

- to pay for unexpected taxes

Remember, deals and opportunities that seem too good to be true, generally are!

Businesses are also at risk of being targeted by fraudsters and should educate their staff to the risks posed to companies in your relevant industry.

If you are worried that you may have been a victim of fraud, please contact our team at report.fraud@worldfirst.com or call us on 1 800 835 506 or +61 2 8298 4900

For further information or to educate yourself on some of the various types of fraud that fraudsters employ please take some time to consult the below resources.


Local Sources

AU - https://www.scamwatch.gov.au/

World First Pty Ltd is a designated remittance provider with the Australian Transaction Reports and Analysis Centre (AUSTRAC), remittance sector registration number: IND100192523-001. Regulated by the Australian Securities and Investments Commission (ASIC), Australian Financial Services Licence (AFSL) number 331945. Australian Company Number (ACN) 132 368 971. Member of the Australian Financial Complaints Authority, membership number 13405.

If you’re considering making a foreign exchange transaction, or you’re a new or existing customer looking for more information, it’s important your read our PDS available online.

Learn more about our pricing, currency converter and comparison messaging by visiting our disclaimer page.