We've recently updated our terms & conditions. Please click here to download.

Make a firm order on the exchange rate you want

If you know the rate you want or know the rate you definitely don't want but don't have time to keep tabs on what's going on, just tell us.

We know you’re busy, so we’ll keep things moving forward for you. When the rate reaches where you want it, we’ll take action and book it on your behalf.

Firm Orders

Targeting a specific rate and not in a hurry to make the transfer? A firm order allows you to place a transaction at a rate of your choice – WorldFirst will watch the markets for you and execute your transfer the moment your target rate has been hit – 24 hours a day, 7 days a week.

Why WorldFirst?

Whatever you or your business do now, or will do in the future, we can help you make the most of your money. To save you the time and hassle of watching the markets to get the rate you want, place a firm order with us and we can do the hard work for you. As soon as the market allows for us to buy at your desired rate, day or night, we’ll place the transaction for you and get the money on its way.

Amazing customer service

You are our number one priority and we strive to offer a personal level of service every time you interact with us. Well we must be doing something right, as to date, our loyal clients have given us a 97% customer service rating on Feefo!

 

Safe and secure

We've been around for a while. Since 2004 we've helped tens of thousands of individuals and businesses move their money around the world. Check out our security credentials here - we take looking after your money really seriously.

 

The right product for you

Everyone is different, so we make sure we get to know you and find the right product to suit your needs. That way you can get on with what you do best without having to worry about the fluctuating exchange rates.

 

Fees and charges

It's simple: No WorldFirst fees on any transfer amount

Correspondent & receiving charges
Charges may apply from the banks who handle the transfer along the way

Every transfer has a story

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Antony - Product Distribution

Paying overseas suppliers? Antony from Product Distribution shares his insight on sending money overseas.

Take action now

If you need to make an international payment, look no further. Join the 280,000+ clients around the world who are benefitting from our services. Or feel free to give us a shout - a real person will answer your call, within 3 rings. Go on, give us a try. We think you'll like us.

Discover more

+61 2 8298 4999

1 800 701 540

World First Pty Ltd is a designated remittance provider with the Australian Transaction Reports and Analysis Centre (AUSTRAC), remittance sector registration number: IND100192523-001. Regulated by the Australian Securities and Investments Commission (ASIC), Australian Financial Services Licence (AFSL) number 331945. Australian Company Number (ACN) 132 368 971. Member of the Australian Financial Complaints Authority, membership number 13405.

If you’re considering making a foreign exchange transaction, or you’re a new or existing customer looking for more information, it’s important your read our PDS available online.

*0.50% or less applies to 25 of our major and most popular currencies.

Price match applies if it doesn't result in a loss for us, we'll match it.

Many banks and payment providers frequently claim to offer “fair” and “transparent” pricing, yet the reality is something very different. Our new pricing model aims to provide both new and existing customers with fair, simple and transparent pricing, using 3 clear FX margin bands margins (0.5%, 0.25% and 0.15%) with no hidden fees. With transparent pricing our customers and potential customers can clearly compare WorldFirst to our competitors.

How do we collect this data?

WorldFirst obtain price comparisons from other international payment providers’ websites, at specific dates and time using a third-party supplier. The comparison table shows the spread applied by the competition to transfer amounts of AUD 1,000, 10,000 and 50,000 into EUR, USD and GBP.

1. The spread

The spread is the percentage difference between the exchange rate we buy our currency at and the rate at which we sell it to our customers. We at WorldFirst take a smaller spread than most banks and other currency companies, and pass this benefit on to our clients, making all our transfers simpler and more transparent.

2. The cost of international payments

For each pricing band we look at the FX spread applied. This is what we use to compare against our fixed bands of (0.50%, 0.25% and 0.15%).

When researching and making comparisons it is important to know if any additional transaction charges will be applied such as payment fees or account management fees. For most customers WorldFirst does not apply additional fees to make payments or to maintain an account with us. If any fees are applicable these will be made clear to you in advance.

3. How do we work out a comparison up to 8 times cheaper than the banks

When we collect data from providers, we do it using different “amounts” such as $1,000, $10,000 and $50,000 where possible. For our data we have focused on the top currency pairs in Australia: GBP to USD/EUR/AUD.

Because the WorldFirst fixed pricing tiers are based on annual volumes transacted by our customers, we have averaged out the spreads applied by competitors to transactions of differing amounts in those tiers to calculate an average spread. We take our spreads and divide by the average spreads of the big 4 banks. This is important, because providers tend to offer better exchange rates and smaller transfer fees when a customer is moving larger sums of money.

What all this means for you

Other money-transfer providers may have variable spreads across different currencies, whilst WorldFirst now has fixed spreads, agreed ahead of time, making it easier to compare.