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World First Group regulatory information

World First UK Limited is our parent company. World First Group is a wholly-owned subsidiary of Ant Financial.

World First Pty Limited is our Australian company, and the company through which we transact with most clients in Australia.

World First Pty Ltd is regulated by the Australian Securities and Investments Commission ("ASIC") and holds an Australian Financial Services Licence ("AFSL") - Licence number 331945. The company's Australian Company Number ("ACN") is 132 368 971. World First Pty Ltd is a member of the Australian Financial Complaints Authority, membership number 13405.

World First Pty Ltd is also a designated remittance provider registered with the Australian Transaction Reports and Analysis Centre ("AUSTRAC"). You can look this information up on the Remittance Sector Register on AUSTRAC's website.

World First UK Limited is a UK registered company - our company number is 05022388. You can look this up on the Companies House website. World First UK Limited is authorised by the Financial Conduct Authority ("FCA") as an Electronic Money Institution under the Electronic Money Regulations 2011. Our FCA Firm Reference number is 900508.

The registered address for World First UK Limited is Millbank tower, 21-24 Millbank, London, SW1P 4QP.

World First UK Ltd is separately registered in Canada with the Financial Transactions Reports Analysis Centre of Canada ("FINTRAC") as a money service business and is able to provide foreign exchange dealings and money transfer services to customers resident in Canada.
World First Asia Ltd is our China - Hong Kong company, and the company through which we transact with most clients in Hong Kong and China.

World First Asia Ltd is regulated by the Hong Kong Customs and Excise Department, under the Anti-Money Laundering and Counter-Terrorist Financing Ordinance, Chapter 615, laws of Hong Kong.

World First Asia Ltd is licenced as a Money Service Operator, Licence Number: 14-02-01352. You can look this up on the Register of Licensees Database.

World First Asia Pte Ltd is registered in Singapore as a Limited Company: No 201229924N and is regulated as a remittance business by The Monetary Authority of Singapore (MAS) license: RA No. 01497. You can verify this is information at the MAS website.

World First Pty Ltd is a designated remittance provider with the Australian Transaction Reports and Analysis Centre (AUSTRAC), remittance sector registration number: IND100192523-001. Regulated by the Australian Securities and Investments Commission (ASIC), Australian Financial Services Licence (AFSL) number 331945. Australian Company Number (ACN) 132 368 971. Member of the Australian Financial Complaints Authority, membership number 13405.

If you’re considering making a foreign exchange transaction, or you’re a new or existing customer looking for more information, it’s important your read our PDS available online.

*0.50% or less applies to 25 of our major and most popular currencies.

Price match applies if it doesn't result in a loss for us, we'll match it.

Many banks and payment providers frequently claim to offer “fair” and “transparent” pricing, yet the reality is something very different. Our new pricing model aims to provide both new and existing customers with fair, simple and transparent pricing, using 3 clear FX margin bands margins (0.5%, 0.25% and 0.15%) with no hidden fees. With transparent pricing our customers and potential customers can clearly compare WorldFirst to our competitors.

How do we collect this data?

WorldFirst obtain price comparisons from other international payment providers’ websites, at specific dates and time using a third-party supplier. The comparison table shows the spread applied by the competition to transfer amounts of AUD 1,000, 10,000 and 50,000 into EUR, USD and GBP.

1. The spread

The spread is the percentage difference between the exchange rate we buy our currency at and the rate at which we sell it to our customers. We at WorldFirst take a smaller spread than most banks and other currency companies, and pass this benefit on to our clients, making all our transfers simpler and more transparent.

2. The cost of international payments

For each pricing band we look at the FX spread applied. This is what we use to compare against our fixed bands of (0.50%, 0.25% and 0.15%).

When researching and making comparisons it is important to know if any additional transaction charges will be applied such as payment fees or account management fees. For most customers WorldFirst does not apply additional fees to make payments or to maintain an account with us. If any fees are applicable these will be made clear to you in advance.

3. How do we work out a comparison up to 8 times cheaper than the banks

When we collect data from providers, we do it using different “amounts” such as $1,000, $10,000 and $50,000 where possible. For our data we have focused on the top currency pairs in Australia: GBP to USD/EUR/AUD.

Because the WorldFirst fixed pricing tiers are based on annual volumes transacted by our customers, we have averaged out the spreads applied by competitors to transactions of differing amounts in those tiers to calculate an average spread. We take our spreads and divide by the average spreads of the big 4 banks. This is important, because providers tend to offer better exchange rates and smaller transfer fees when a customer is moving larger sums of money.

What all this means for you

Other money-transfer providers may have variable spreads across different currencies, whilst WorldFirst now has fixed spreads, agreed ahead of time, making it easier to compare.