{"id":48244,"date":"2026-07-10T10:04:06","date_gmt":"2026-07-10T10:04:06","guid":{"rendered":"https:\/\/www.worldfirst.com\/af\/?post_type=docs&p=48244"},"modified":"2026-07-10T10:04:10","modified_gmt":"2026-07-10T10:04:10","slug":"world-card","status":"publish","type":"docs","link":"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/","title":{"rendered":"World Card"},"content":{"rendered":"\n

Wrong CVC, card locked <\/strong><\/span><\/h2>\n\n\n\n
\n
\n
Why is my card restricted for online purchases?<\/summary>\n
<\/div>\n\n\n\n
\n
\n
<\/div>\n\n\n\n

If you enter an incorrect 3-digit Card Verification Value (CVC) 5 times in a row, your card’s online checkout functionality will be temporarily restricted for security reasons to protect you against potential fraud.<\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

\n
\n
Can I unlock my card? How can I unlock my card to resume shopping?<\/summary>\n
<\/div>\n\n\n\n
\n
\n
<\/div>\n\n\n\n

Yes, you can unlock on your own. You no longer need to call Merchant Support\/ Customer Support to unlock. The process: <\/span><\/p>

  • Log into your WorldFirst Web Portal.<\/span><\/li>
  • Go to Card Management and select the restricted card.<\/span><\/li>
  • Click “Unlock CVC” and complete the quick security verification (OTP) sent to your device.<\/span><\/li>
  • Note: You can only unlock the card once every 24 hours. If you have unlocked your card once, and you wrongly inputted the CVC 5 more times, you will have to wait for 24 hours for the card CVC to automatically be unlocked. <\/span><\/li><\/ul>\n<\/div>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n
    \n
    \n
    Can I unlock my card using the WorldFirst Mobile App?<\/summary>\n
    <\/div>\n\n\n\n
    \n
    \n
    <\/div>\n\n\n\n

    No. The self-service unlock feature is only available on the web-based WorldFirst Portal.<\/span><\/li><\/ul>\n<\/div>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

    \n
    \n
    What happens if I enter the wrong CVC again after unlocking it?<\/summary>\n
    <\/div>\n\n\n\n
    \n
    \n
    <\/div>\n\n\n\n
    • To keep your account safe, you are allowed one self-service unlock per day. <\/span><\/li>
    • If your card is restricted a second time on the same day, the self-service option will turn off. Your card will then automatically reset and unlock the next day, or you can contact Customer Support if you need immediate assistance.<\/span><\/li><\/ul>\n<\/div>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n
      \n
      \n
      Are my other card transactions blocked if my CVC is locked?<\/summary>\n
      <\/div>\n\n\n\n
      \n
      \n
      <\/div>\n\n\n\n
      • No. This security measure only restricts transactions that explicitly require a CVC verification (like online checkouts). <\/span><\/li>
      • Your physical card chip\/PIN transactions and card freezing capabilities remain completely unaffected.<\/span><\/li><\/ul>\n<\/div>\n<\/div>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

        <\/p>\n","protected":false},"excerpt":{"rendered":"

        Wrong CVC, card locked<\/p>\n","protected":false},"author":74,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[37],"doc_tag":[],"acf":[],"yoast_head":"\nWorld Card | WorldFirst AF<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/\" \/>\n<meta property=\"og:locale\" content=\"en_NG\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"World Card\" \/>\n<meta property=\"og:description\" content=\"Wrong CVC, card locked\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/\" \/>\n<meta property=\"og:site_name\" content=\"WorldFirst AF\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-10T10:04:10+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/\",\"url\":\"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/\",\"name\":\"World Card | WorldFirst AF\",\"isPartOf\":{\"@id\":\"https:\/\/www.worldfirst.com\/af\/#website\"},\"datePublished\":\"2026-07-10T10:04:06+00:00\",\"dateModified\":\"2026-07-10T10:04:10+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.worldfirst.com\/af\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"World Card\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.worldfirst.com\/af\/#website\",\"url\":\"https:\/\/www.worldfirst.com\/af\/\",\"name\":\"WorldFirst AF\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.worldfirst.com\/af\/#organization\"},\"alternateName\":\"WorldFirst\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.worldfirst.com\/af\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.worldfirst.com\/af\/#organization\",\"name\":\"WorldFirst AF\",\"url\":\"https:\/\/www.worldfirst.com\/af\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.worldfirst.com\/af\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/49\/2026\/04\/20260424163219782.svg\",\"contentUrl\":\"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/49\/2026\/04\/20260424163219782.svg\",\"caption\":\"WorldFirst AF\"},\"image\":{\"@id\":\"https:\/\/www.worldfirst.com\/af\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"World Card | WorldFirst AF","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/","og_locale":"en_NG","og_type":"article","og_title":"World Card","og_description":"Wrong CVC, card locked","og_url":"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/","og_site_name":"WorldFirst AF","article_modified_time":"2026-07-10T10:04:10+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/","url":"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/","name":"World Card | WorldFirst AF","isPartOf":{"@id":"https:\/\/www.worldfirst.com\/af\/#website"},"datePublished":"2026-07-10T10:04:06+00:00","dateModified":"2026-07-10T10:04:10+00:00","breadcrumb":{"@id":"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.worldfirst.com\/af\/help-center\/faqs\/world-card\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.worldfirst.com\/af\/"},{"@type":"ListItem","position":2,"name":"World Card"}]},{"@type":"WebSite","@id":"https:\/\/www.worldfirst.com\/af\/#website","url":"https:\/\/www.worldfirst.com\/af\/","name":"WorldFirst AF","description":"","publisher":{"@id":"https:\/\/www.worldfirst.com\/af\/#organization"},"alternateName":"WorldFirst","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.worldfirst.com\/af\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.worldfirst.com\/af\/#organization","name":"WorldFirst AF","url":"https:\/\/www.worldfirst.com\/af\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.worldfirst.com\/af\/#\/schema\/logo\/image\/","url":"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/49\/2026\/04\/20260424163219782.svg","contentUrl":"https:\/\/mdn.marmot-cloud.com\/worldfirst\/sites\/49\/2026\/04\/20260424163219782.svg","caption":"WorldFirst AF"},"image":{"@id":"https:\/\/www.worldfirst.com\/af\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/docs\/48244"}],"collection":[{"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/users\/74"}],"replies":[{"embeddable":true,"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/comments?post=48244"}],"version-history":[{"count":1,"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/docs\/48244\/revisions"}],"predecessor-version":[{"id":48245,"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/docs\/48244\/revisions\/48245"}],"wp:attachment":[{"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/media?parent=48244"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/doc_category?post=48244"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.worldfirst.com\/af\/wp-json\/wp\/v2\/doc_tag?post=48244"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}