{"id":44036,"date":"2025-07-10T05:53:49","date_gmt":"2025-07-10T05:53:49","guid":{"rendered":"https:\/\/www.worldfirst.com\/af\/?post_type=docs&p=44036"},"modified":"2026-07-21T08:40:09","modified_gmt":"2026-07-21T08:40:09","slug":"top-up-or-receive-in-kes","status":"publish","type":"docs","link":"https:\/\/www.worldfirst.com\/af\/help-center\/receiving-payments\/top-up-or-receive-in-kes\/","title":{"rendered":"How do I top up my World Account or receive from payers in KES"},"content":{"rendered":"\n
Note: Receiving Accounts are only available to Nigerian-registered companies. KES Receiving Accounts are only available to Kenyan-registered companies.<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n The KES Receiving account is a means for us or our affiliates to receive funds from you or third parties on your behalf into a bank account held by us or our affiliates. By providing your payers with the said account details, your payer will be able to make payments to you and the funds will be reflected in your World Account balance.<\/p>\n\n\n\n Note: Bank Account Entity must be the same your World Account Entity.<\/strong><\/p>\n\n\n\n Currently, Virtual Accounts are only available for Nigerian-registered companies and KES Virtual Accounts are only available for Kenyan-registered companies.<\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n There is no transfer & collection limit. <\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n Transfers are typically processed within 0-1 business days. <\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n No. We do not charge fees for collecting funds.<\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n We currently do not support refunds in KES. We would advice you to ensure all transfer details are accurate before submitting the transaction. <\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n Currently, we only support KES conversion to USD. If there is a need to convert or KES to other currencies, a conversion to USD is required first before converting USD to your desired currency.<\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n To payout in CNY, you’ll need to convert KES to USD first, then a second conversion from USD to CNY. This applies to all other currencies. <\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n Currently, our real-time exchange rates for KES to USD will be displayed on the transaction page when you are making a transfer. <\/span><\/p>\n<\/div>\n<\/div>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":" Note: Receiving Accounts are only available to Nigerian-registered companies. KES Receiving Accounts are only available to Kenyan-registered companies. The KES Receiving account is a means for us or our affiliates to receive funds from you or third parties on your behalf into a bank account held by us or our affiliates. By providing your payers […]<\/p>\n","protected":false},"author":30,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[23],"doc_tag":[],"acf":[],"yoast_head":"\nOpen a KES Receiving Account<\/strong><\/h4>\n\n\n\n
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Top Up your World Account with KES from your Bank Account<\/strong><\/h4>\n\n\n\n
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Receiving Payments from a Third-Party<\/strong><\/h4>\n\n\n\n
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Making payments with KES balance<\/strong><\/h4>\n\n\n\n
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FAQs<\/strong><\/h4>\n\n\n\n
Why can’t I create a KES Virtual Account?<\/summary>\n
Is there a transfer & collection limit for KES?<\/summary>\n
How fast will my transfers be?<\/summary>\n
Are there any collection fees for KES collection accounts?<\/summary>\n
I sent the wrong amount to top-up my KES account. How can I retrieve my funds back?<\/summary>\n
What currencies can I convert KES to?<\/summary>\n
I need to pay my supplier in CNY. Can I convert KES directly to CNY?<\/summary>\n
How can I check the exchange rate for KES?<\/summary>\n